CrawlJobs Logo

Head of Ecommerce and Operations

blu-digital.co.uk Logo

Blu Digital

Location Icon

Location:
United Kingdom , Birmingham

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

My client is an industry-leading company operating in the luxury goods sector, currently seeking a Head of Ecommerce and Operations. As the Head of Ecommerce & Operations, you will play a pivotal role in scaling the brands online presence and optimising operational efficiency. Your responsibilities will span strategic leadership in both online and offline trading, as well as overseeing critical operational functions such as inventory management, logistics, and customer service. You'll lead the charge in driving commercial strategy for two online jewellery brands and a physical retail store, ensuring alignment with company goals while delivering growth and profitability. Collaboration, problem-solving, and a relentless pursuit of excellence are essential qualities we value in our team members.

Job Responsibility:

  • scaling the brands online presence
  • optimising operational efficiency
  • strategic leadership in both online and offline trading
  • overseeing critical operational functions such as inventory management, logistics, and customer service
  • lead the charge in driving commercial strategy for two online jewellery brands and a physical retail store
  • ensuring alignment with company goals while delivering growth and profitability

Requirements:

  • wealth of experience in senior e-commerce roles
  • experience within luxury retail, jewellery, or high-value goods sectors
  • expertise in digital platforms and operational logistics
  • ability to analyse data and drive e-commerce strategy
  • visionary leader
  • thrives in a fast-paced environment
  • prioritises customer-centricity
  • committed to continuous improvement

Additional Information:

Job Posted:
January 11, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Head of Ecommerce and Operations

Head of eCommerce

Viome is a pioneering health technology company using advanced RNA sequencing, A...
Location
Location
United States , Bellevue
Salary
Salary:
180000.00 - 250000.00 USD / Year
viome.com Logo
Viome
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in eCommerce, site optimization, or DTC digital experience
  • health, wellness, or tech experience preferred
  • Expertise in Shopify Plus, Loop, Klaviyo, Google Analytics 4, Tag Manager, and CMS tools
  • Strong understanding of UX principles, A/B testing, personalization, and data analytics
  • Proven success driving measurable growth through site optimization and funnel improvement
  • Excellent cross-functional collaboration skills
  • experience working with creative, product, and engineering partners
  • Strategic thinker with hands-on executional capability and a passion for continuous improvement
Job Responsibility
Job Responsibility
  • Own Viome.com’s homepage, product detail pages (PDPs), bundles, offers, and conversion flows
  • Define and execute product merchandising, pricing, promotions, and offer strategies to optimize AOV and subscription attach rate
  • Partner with Marketing and Product to align content, campaigns, and category storytelling with brand and growth goals
  • Lead cross-sell and up-sell strategy across PDPs, cart, and post-purchase
  • Maintain site taxonomy and ensure mobile-first, conversion-optimized design
  • Lead continuous A/B testing, UX experimentation, and funnel optimization to improve conversion and retention metrics
  • Define the customer journey from acquisition through checkout and subscription renewal, identifying friction points and opportunities
  • Own Viome’s personalization roadmap — integrating behavioral, biological, and purchase data into tailored onsite experiences
  • Partner with Analytics to measure impact, report on funnel performance, and drive data-backed decision-making
  • Own Viome’s eCommerce infrastructure, including Shopify, Loop, Klaviyo, GA4, Tag Manager, and integrated martech tools
What we offer
What we offer
  • Equity
  • Bonus opportunity
  • Fulltime
Read More
Arrow Right

Head of Amazon

A high-growth health and wellness brand is looking for a Head of Amazon to lead ...
Location
Location
United Kingdom , London
Salary
Salary:
120000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing large-scale Amazon accounts across global territories
  • Confidence operating in high-autonomy environments
  • Ability to thrive in grey areas and enjoy building structure in fast-evolving settings
  • Deep Amazon expertise
  • Experience reselling third-party brands
Job Responsibility
Job Responsibility
  • Take ownership of an £18 million Amazon business and scale it to £30 million and beyond
  • Lead global marketplace strategy and drive ambitious growth across multiple countries
  • Shape the Amazon channel and lead a talented international team split between the UK and mainland Europe
  • Scale sales across Amazon UK and international markets
  • Improve reporting and processes
  • Build best-in-class commercial and advertising strategies
  • Lead team to deliver double-digit growth while driving profitability and performance
What we offer
What we offer
  • Opportunity to make a real impact in a business primed for significant growth
  • Fulltime
Read More
Arrow Right

Marketplace Administrator

Are you passionate about fashion and eager to work in a fast-paced, growth-orien...
Location
Location
United Kingdom , London
Salary
Salary:
27000.00 GBP / Year
apricotonline.co.uk Logo
Apricot
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High-level intermediate to advanced user of MS Excel/Google Sheets
  • Excellent verbal and written communication
  • Highly IT literate
  • Highly numerate and analytical, with outstanding attention to detail
  • Organised and efficient, able to prioritise effectively
  • Able to deal with multiple information sources
  • Familiar with data collection
  • Delivers results in a timely manner
  • Remains calm under pressure
  • Able to work to tight and changeable deadlines
Job Responsibility
Job Responsibility
  • Maintain and create new product uploads
  • Maintain and update master data sheet for product range
  • Assist marketplace data optimization, primarily through categorization and attribute mapping
  • Send daily, weekly & monthly sales reports
  • Prepare ad hoc reports for analysis, sales, returns and stock planning
  • Work alongside buying team in releasing the product range for 3rd party sites
  • Supports and assists Marketplace Co-Ordinator and Head of New Business in Marketplace Meetings
  • Continuously learn & research improved ways of managing our marketplace operations
  • Liaises with UK/International Warehouses to ensure Marketplace operations run as expected, and supports the Marketplace Co-Ordinator regarding operational issues
  • Ensures Host SLAs are continuously met
What we offer
What we offer
  • Detailed training on our technical systems
  • Opportunities for growth and development in the ecommerce sector
  • Dynamic and supportive work environment
  • Fulltime
Read More
Arrow Right
New

Ecommerce Trading Exec - Reebok

Reebok EU is hiring an Ecommerce Trading Executive to support the daily trading ...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
socialvalueportal.com Logo
Social Value Portal Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to manage multiple tasks and prioritise effectively
  • Strong hands-on experience with Shopify (this is a must).
  • Advanced Excel skills and confidence managing large data sets.
  • Experience using bulk upload tools such as Matrixify (or similar).
  • Excellent attention to detail with a highly organised, process-driven approach.
  • Ability to manage multiple priorities and hit deadlines in a fast-paced environment.
  • Confident written and verbal communication skills.
Job Responsibility
Job Responsibility
  • Own daily ecommerce trading operations including product uploads, pricing updates, markdowns and overall catalogue management
  • Maintain the trading and digital merchandising calendar, ensuring alignment with campaigns, launches and key marketing moments
  • Ensure stock goes live accurately and on time, partnering closely with Merchandising
  • Maintain exceptional site hygiene through regular audits, resolving issues impacting conversion, UX and brand presentation
  • Execute digital merchandising strategies, optimising categorisation, cross-sell features and product presentation
  • Manage Shopify platform updates using tools such as Matrixify for bulk uploads, pricing amendments and site changes
  • Oversee product content and imagery, ensuring accuracy, brand consistency and SEO best practice
  • Support the Head of Ecommerce on digital projects, CRM updates, agency coordination and site enhancements
  • Fulltime
Read More
Arrow Right

Head of eCommerce

A well established, fast growing retailer in the furniture and home sector is en...
Location
Location
United Kingdom , Birmingham
Salary
Salary:
70000.00 - 85000.00 GBP / Year
sfrecruitment.com Logo
SF Technology Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven ecommerce leader with experience scaling online performance within retail categories such as furniture, home, bulky goods, or other high value D2C sectors
  • Strong bias for action, gets things done and makes decisions at pace
  • Experience managing an ecommerce P&L between £10m-£100m+
  • Hands on leadership style: strategic enough to lead, practical enough to execute
  • A test and learn mindset with proven ability to deliver uplift quickly
  • Credibility to influence senior stakeholders, including founders
  • A track record of building or transforming ecommerce capability
Job Responsibility
Job Responsibility
  • Own and manage the full ecommerce P&L
  • Set growth targets and deliver revenue, margin and profitability goals
  • Drive commercial levers including acquisition, conversion, AOV, and repeat purchase
  • Lead ongoing website development with external partners and agencies
  • Own the UX roadmap to ensure seamless navigation, merchandising, and checkout experience
  • Ensure all in store products are accurately represented and optimised online
  • Develop category and product strategies including a more online friendly assortment (including ranges aligned with leading D2C suppliers)
  • Oversee all digital performance channels including Paid Search, Paid Social, SEO, CRM and retention
  • Ensure campaigns deliver strong ROI, clear attribution and commercial impact
  • Drive data led decision making across all digital touchpoints
  • Fulltime
Read More
Arrow Right

AI Analyst Co-op

As a member of our Data Team, you will have the opportunity to play a crucial ro...
Location
Location
United States , Boston
Salary
Salary:
25.00 USD / Hour
mirakl.com Logo
Mirakl
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficient in Python, HTML, SQL, and API calls
  • Basic knowledge of AI and the ability to utilize to improve efficiency
  • Ability to be laser focused on a singular task, and a tenacity to always solve the problem regardless of the hurdles faced
  • Acute attention to detail paired with commendable analytical prowess
  • Solid grasp of technological advancements and their utility in elevating operational efficiency
Job Responsibility
Job Responsibility
  • Harness advanced technologies such as Python, HTML, SQL, and API calls to generate scalable insights, ensuring their dissemination across Mirakl’s Go-to-Market resources (AEs, BDRs, Marketing, Partner ecosystem)
  • Accelerate the personalization efforts by collaborating with the BDR team to create Persona based outreach e.g. CEO, Head of ecommerce, Head Merchandiser etc.
  • Collaborate with our Platform Advisory Team to ensure we are integrating their market developed insights into all GTM resources
Read More
Arrow Right

Head of Ecommerce/Digital Growth

We are hiring a Head of Ecommerce/Digital Growth for a Wellness/Beauty Client in...
Location
Location
United States , Los Angeles
Salary
Salary:
70.00 - 90.00 USD / Hour
solomonpage.com Logo
Solomon Page
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in eCommerce and growth marketing, ideally within high-growth beauty/wellness brands
  • Proven success managing full-funnel eCommerce P&L across DTC and Amazon
  • Deep expertise in Shopify ecosystem, digital performance marketing (Meta, Google, YouTube, TikTok etc.), and attribution frameworks
Job Responsibility
Job Responsibility
  • Develop and execute the end-to-end eCommerce growth strategy across DTC and Amazon
  • Own topline revenue, profitability, and customer acquisition costs across all digital channels
  • Forecast and manage the eCommerce budget, aligning spend with growth and margin targets
  • Partner with Finance and Operations to ensure accurate forecasting, inventory planning, and contribution margin analysis
  • Oversee the success of all paid media channels (Meta, Google, YouTube, TikTok, Amazon Ads, affiliates, and emerging platforms). Partner with internal and external teams to launch assets optimized for both brand and performance
  • Lead media planning, creative testing, and optimization to deliver efficient CAC and strong ROAS
  • Develop and manage agency and platform relationships
  • Ensure Amazon supports broader brand goals while optimizing visibility, conversion, and profitability
  • Partner with Amazon Agency and Operations to manage fulfillment, logistics, and reviews
  • Oversee analytics roadmap and reporting infrastructure through our 3rd-party analytics partner
What we offer
What we offer
  • medical
  • dental
  • 401(k)
  • direct deposit
  • commuter benefits
Read More
Arrow Right

Head of Ecommerce

My client is a successful and growing e-commerce business based in the west midl...
Location
Location
United Kingdom , West Midlands
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record in senior ECommerce roles
  • Strong commercial acumen
  • Exceptional data analytical skills
  • Experience in online retail
  • Ability to interpret market data and financials to drive strategic decisions
Job Responsibility
Job Responsibility
  • Oversee the brand's online operations
  • Refine websites
  • Improve user experiences
  • Ensure conversion efficiency across territories in the UK and Europe
  • Develop strategies aligned with company goals
  • Prioritise customer-centric experiences while fostering growth and profitability
  • Collaborate with PPC, SEO, and email marketing teams to create a cohesive Ecommerce strategy
  • Draw on expertise in sales, marketing, and technology to deliver superior brand and shopping experiences for all customers
  • Fulltime
Read More
Arrow Right