Head of Digital Workplace and End User Experience

We are looking for an experienced Head of Digital Workplace and End User Experience to join our Infrastructure, Security and Services function within I&T. As the Head of Digital Workplace & End User Experience you will own the employee digital experience — from the device in their hands to the collaboration platforms they rely on. This role ensures that DS Smith’s people are empowered with secure, reliable, and intuitive tools that drive productivity, engagement, and satisfaction. Success is measured not only through service performance but also through employee sentiment, digital adoption, and overall experience quality.