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Head of Digital UI

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Unilever

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Location:
Singapore , Singapore

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

Digital capability is the critical enabler of UI’s next phase of growth – powering a superb consumer and customer experience alongside world-class operational excellence. As Chief Digital Officer, you will own the digital, data, and AI agenda end-to-end. You will set the strategy, build the team, and deliver measurable business outcomes across five interconnected pillars: Marketing Excellence, Customer Experience, Connected Planning, Operational Excellence, and Employee Experience.

Job Responsibility:

  • Define and own the multi-year digital, data, and AI strategy aligned to UI’s commercial plan
  • Manage the digital investment portfolio, balancing quick wins with platform bets
  • Establish the AI Hub in Singapore as a centre of excellence for applied AI and advanced analytics
  • Lead UI’s transition to SAP S/4HANA, designing fit-for-purpose ERP capabilities for a complex, cross-border B2B operation
  • Rationalise and integrate the technology landscape across CRM (Salesforce), planning (Anaplan/Kinaxis), data (Databricks), and business intelligence tools
  • Build a scalable data architecture – from ingestion and integration to governance and self-service consumption
  • Drive AI adoption across the value chain: demand forecasting, pricing, anomaly detection, and generative AI for productivity
  • Champion data governance, quality, and compliance across all markets
  • Stand up a lean, high-velocity delivery framework (Agile) with clear release cadence and cost discipline
  • Manage vendor and delivery partner relationships, holding third parties to outcomes rather than effort
  • Embed cybersecurity, data privacy, and regulatory compliance into every initiative
  • Build, mentor, and inspire a high-performing digital team with a culture of experimentation and continuous learning
  • Serve as the translation layer between technical and commercial stakeholders, ensuring shared understanding and aligned priorities

Requirements:

  • Minimum 10 years in senior digital, data, or technology leadership roles
  • FMCG or cross-border B2B experience strongly preferred
  • Proven track record of owning a digital P&L, building teams from scratch, and delivering enterprise-scale transformation
  • Deep hands-on fluency in modern data platforms (Databricks, data lake architectures), CRM (Salesforce), and Microsoft Power Platform. ERP (SAP S/4HANA), and AI/ML
  • Experience leading Agile delivery at scale with third-party system integrators
  • Bachelor’s degree in computer science, information technology, business administration, analytics, or a related field
  • MBA or equivalent postgraduate qualification preferred
  • Strong understanding of FMCG value chains: marketing, order-to-cash, finance, and supply chain
  • Familiarity with data governance, privacy regulations (PDPA, GDPR), and compliance frameworks relevant to a multi-market operation
  • Founder’s mentality – comfortable operating with ambiguity, moving fast, and making decisions with imperfect information
  • Resilience and grit – able to sustain high performance under uncertainty and competing priorities
  • Exceptional communication skills – able to translate complex technical concepts for business audiences and influence senior stakeholders
  • Empathetic, inclusive leader who listens first, coaches generously, and builds trust across cultures and geographies
  • Agile mindset – customer-centric, embraces experimentation, treats failure as a learning input

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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