Head of Digital Products and Services Job at Ethics HR (6th of October City)

Head of Digital Products and User Experience

As Head of Digital Products and User Experience, you will lead the Digital Produ...

Location

United Kingdom , Northampton

Salary:

68000.00 - 71000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience leading digital products and user experience at scale
Proven ability to set and deliver a digital strategy
Experience of leading a multidisciplinary team
Experience supporting and developing cross organisational project teams and managing stakeholder relationships
Broad knowledge and awareness of best practice and emerging trends in digital technologies
Excellent working knowledge of digital accessibility tools and principles and inclusive design
Experience using insight and analytics to improve user experience
Confident communicator, able to influence at all levels

Job Responsibility

Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards
Own the delivery, performance and accessibility of all digital products and platforms
Champion excellent user experience across websites, microsites and digital services
Embed product-based ways of working to deliver high standards of performance and user experience
Set and champion content and product standards across the organisation
Work with senior stakeholders to agree priorities, dependencies and delivery plans
Support projects, advising on impact, budget, resource, and risks to ensure inclusion of digital requirements
Contribute to organisation-wide technology strategy and leadership activity

What we offer

28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
24/7 GP access via phone and video
Life assurance and confidential counselling helplines
Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
Access to Benefit Hub for discounts on everyday shopping
Enhanced pension scheme
Opportunities for training and personal development
Hybrid working

Fulltime

Head of Digital Retail Products

Location

Salary:

Not provided

Ethics HR

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, Marketing, or a related field from a reputable university
MBA is preferred
15+ years of experience in retail banking, product management, ideally in digital banking or financial services
Strong understanding of customer behavior and fintech trends
Proven track record of successful product launches and lifecycle management

Job Responsibility

Lead the design, development, and management of innovative retail banking products
Collaborate with the UX/UI design team to create seamless digital experiences
Continuously enhance the user interface and customer journey of digital products
Analyze customer data to identify product performance and improvement opportunities
Monitor competitors and market trends to ensure product differentiation
Stay updated on regulatory changes impacting digital retail products
Work with sales, technology, compliance, and marketing teams to deliver products
Align product development with operational and technical capabilities
Manage the full lifecycle of products, from ideation to retirement
Continuously update products to adapt to market needs and regulatory changes

Head of Digital Platforms and AI Marketing Transformation, Director

We are seeking a visionary and strategic leader to join the Brand, Innovation, a...

Location

Ireland , Dublin

Salary:

130000.00 - 230000.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

experience in digital marketing, digital product management, or marketing technology, preferably within a large, global, and regulated industry such as financial services
Proven track record of leading cross-functional teams and driving large-scale digital transformation projects from conception to completion
Deep experience with enterprise-level Content Management Systems (CMS)
Strong understanding of modern web architecture, infrastructure best practices, and the modern and evolving digital marketing technology ecosystem
Demonstrable experience in developing and implementing strategies involving AI, machine learning, or advanced data analytics
A deep understanding of the current AI landscape, particularly Generative AI and its practical applications and opportunities in marketing
Exceptional ability to think strategically, translate complex business needs into a clear technical and operational roadmap, and communicate that vision to all levels of the organization
Proven ability to manage complex projects, vendors, and POCs in a fast-paced environment
Outstanding communication and interpersonal skills, with a proven ability to influence and build consensus among a wide range of stakeholders, including technology, data science, product, legal, and marketing teams
Bachelor's/University degree, Master's degree preferred and managerial experience

Job Responsibility

Define, implement, and enforce infrastructure best practices for stability, scalability, performance, and security in partnership with our Technology organization for public-facing marketing-owned sites
Design, own, and drive a comprehensive Vertical AI transformation roadmap specifically for the Marketing & Content organization
Identify and lead the strategy for integrating critical vertical Marketing AI tooling to enhance content creation, personalization, campaign optimization, and audience insights
Determine the optimal solutions for the group by evaluating trade-offs and opportunities across various approaches
Drive the full lifecycle of AI implementation, from initial integration and optimization to ongoing performance measurement
Establish a robust framework to measure the business impact and ROI of all AI initiatives and report on progress to senior stakeholders
Foster a culture of innovation, continuous learning, and collaboration within the team and across the broader marketing organization
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Head of Shared Services and Platform Solutions

At Fresenius Medical Care, we are the global leader in kidney care, committed to...

Location

Salary:

Not provided

Fresenius Kidney Care Eupora

Expiration Date

Until further notice

Requirements

7+ years leadership experience in solution development (medical, health, or non‑medical), ideally in regulated industries
Bachelor or Master’s degree in Business Administration, Information, Digital Technology, Software Engineering or similar
Full‑stack software development background, including backend and embedded systems
Experience building foundational application frameworks
Proven technical leadership in digital innovation and agile environments
Experience with onshore/nearshore/offshore teams and partner management
Highly tech‑savvy, with strong awareness of digital trends and innovations
Strong track record delivering fast, reliable cloud‑based solutions
Brings a user-centric approach to digital solutions, drives process optimization and continuous improvement, builds strong partnerships, and makes timely, high-quality decisions
Attracts top talent to build strong, diverse teams, thrives in ambiguity, and brings a global, broad-minded perspective to problem-solving

Job Responsibility

Lead and develop an international engineering team delivering shared services and platform modules for digital medical and non‑medical solutions
Build, attract, and retain high‑performing agile teams capable of frequent digital application releases
Create and manage development and growth plans for team members
Ensure reliable, functionally rich components within the digital ecosystem, following architectural guidelines
Separate medical and non‑medical functionalities to enable faster development cycles
Provide software engineering expertise in development technologies and methods
Collaborate with Product Management, DSO, IT, and other departments to allocate engineering resources based on priorities

What we offer

Individual opportunities for self-determined career planning and professional development
A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
A large number of committed people with a wide range of skills, talents and experience
The benefits of a successful global corporation with the collegial culture of a medium-sized company

Head of Digital

We’re looking for a Head of Digital to own Quickline's online sales performance ...

Location

United Kingdom , Willerby

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Senior leadership experience in digital sales, eCommerce, or performance marketing
Sector experience in broadband, telecoms, or subscription-based consumer services is highly desirable
Ability to influence, collaborate, and align across Sales, Marketing, Product, and CVM
Passion about using digital to create impact for underserved communities
Must have the right to work in the UK

Job Responsibility

Own the end-to-end digital sales performance and pipeline forecasting across FTTP and FWA
Continuously optimise the online checkout journey and CRO roadmap, with a strong mobile-first lens
Work closely with Marketing, Product, and Sales to deliver volume growth and customer impact
Ensure traffic quality, SEO performance, and community impact content support conversion
A key role in shaping strategies that bring better broadband to rural communities

What we offer

Pension – 5% employer / 5% employee contribution
Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts
25 days annual leave + bank holidays, your birthday, house move and wedding day off
Option to buy or sell up to 5 additional days annual leave
Enhanced Paternity/Maternity/Adoption leave
High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc
Free Parking on site
Regular ‘Lunch & Learns’
Social Events – Summer and End of Year parties etc
Customer Obsessed Awards - Regular opportunities to win

Fulltime

Head of Digital Marketing & SaaS Growth

Lead the transformation of our customer acquisition and lifecycle management cap...

Location

United Kingdom , Harrow

Salary:

Not provided

Info Technology Supply Ltd.

Expiration Date

Until further notice

Requirements

7-10 years progressive experience in B2B software marketing with demonstrated career progression to leadership roles
Minimum 3 years leading teams of 5+ people across marketing and customer success functions
Proven track record building and scaling digital demand generation engines with documented results (pipeline generation, lead volume, conversion rates)
Demonstrated expertise in marketing automation platforms (HubSpot, Marketo, Pardot) including hands-on implementation and optimization experience
Direct experience establishing and scaling customer success functions including team building, process design, and metrics definition
Experience managing diverse software portfolios with both transactional and consultative products
Deep proficiency in SaaS and subscription business metrics: CAC, LTV, CAC:LTV ratios, payback period, MRR, ARR, churn, expansion revenue, NPS
Expertise in performance marketing: paid search, paid social, display, retargeting with proven conversion optimization experience
Strong analytical capabilities: SQL preferred, proficiency with BI tools, A/B testing methodologies, statistical analysis
Hands-on experience with marketing technology stacks: marketing automation, CRM integration, analytics platforms, customer success tools

Job Responsibility

Build and scale comprehensive digital marketing strategy generating measurable pipeline across transactional product portfolio
Implement and optimize marketing automation platform with demonstrated expertise in CRMs
Develop and execute high-volume lead generation campaigns with proven conversion optimization methodologies
Create and manage performance marketing framework with rigorous ROI tracking and attribution modeling
Generate consistent flow of marketing qualified leads (MQLs) with defined lead scoring and qualification criteria
Build thought leadership programs and content engines that drive inbound demand
Manage marketing technology stack integration with CRM and sales tools
Establish and scale customer success function with proven methodologies from previous experience
Implement customer health scoring systems and proactive engagement frameworks
Build onboarding, adoption, and expansion programs that drive measurable retention and revenue growth

What we offer

A company laptop for business use
Business Expenses
Annual leave entitlement will be aligned to the location/region, with gradual progression up to a maximum of 30 days, in line with completed years of service
Opportunity to build and scale critical functions with significant business impact
Autonomy to implement modern marketing and customer success best practices
Established customer base and proven products as foundation
Performance-based compensation with significant variable component tied to measurable results
Collaborative environment with supportive executive team
European scope with potential for international impact
Career progression opportunities in growing organization

Fulltime

Head of Digital Marketing & SaaS Growth

Lead the transformation of our customer acquisition and lifecycle management cap...

Location

Spain , Madrid

Salary:

Not provided

Info Technology Supply Ltd.

Expiration Date

Until further notice

Requirements

7-10 years progressive experience in B2B software marketing with demonstrated career progression to leadership roles
Minimum 3 years leading teams of 5+ people across marketing and customer success functions
Proven track record building and scaling digital demand generation engines with documented results (pipeline generation, lead volume, conversion rates)
Demonstrated expertise in marketing automation platforms (HubSpot, Marketo, Pardot) including hands-on implementation and optimization experience
Direct experience establishing and scaling customer success functions including team building, process design, and metrics definition
Experience managing diverse software portfolios with both transactional and consultative products
Deep proficiency in SaaS and subscription business metrics: CAC, LTV, CAC:LTV ratios, payback period, MRR, ARR, churn, expansion revenue, NPS
Expertise in performance marketing: paid search, paid social, display, retargeting with proven conversion optimization experience
Strong analytical capabilities: SQL preferred, proficiency with BI tools, A/B testing methodologies, statistical analysis
Hands-on experience with marketing technology stacks: marketing automation, CRM integration, analytics platforms, customer success tools

Job Responsibility

Build and scale comprehensive digital marketing strategy generating measurable pipeline across transactional product portfolio
Implement and optimize marketing automation platform with demonstrated expertise in CRMs
Develop and execute high-volume lead generation campaigns with proven conversion optimization methodologies
Create and manage performance marketing framework with rigorous ROI tracking and attribution modeling
Generate consistent flow of marketing qualified leads (MQLs) with defined lead scoring and qualification criteria
Build thought leadership programs and content engines that drive inbound demand
Manage marketing technology stack integration with CRM and sales tools
Establish and scale customer success function with proven methodologies from previous experience
Implement customer health scoring systems and proactive engagement frameworks
Build onboarding, adoption, and expansion programs that drive measurable retention and revenue growth

What we offer

A company laptop for business use
Business Expenses
Annual leave entitlement will be aligned to the location/region, with gradual progression up to a maximum of 30 days, in line with completed years of service
Opportunity to build and scale critical functions with significant business impact
Autonomy to implement modern marketing and customer success best practices
Established customer base and proven products as foundation
Performance-based compensation with significant variable component tied to measurable results
Collaborative environment with supportive executive team
European scope with potential for international impact
Career progression opportunities in growing organization

Fulltime

Head of Digital Platforms Product for JANA & Asia South

The Head of Digital Platforms Product for JANA & AS is a strategic and highly vi...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or Masters degree in a technical field or equivalent experience
10+ years of product management skills in electronic banking / connectivity / platforms delivery
In-depth knowledge on corporate-to-bank APIs, File and SWIFT-based solutions
Technical knowledge of digital channels and APIs and broader knowledge of TTS business
Detailed working knowledge of best-in-class industry standard file formats, such as ISO 20022, HTTP methods, and formats/standards associated with APIs such as JavaScript Object Notation (JSON), Open API Standards, and best practices in defining a REST API Taxonomy
Knowledge of client systems and how they interact with APIs, such as ERPs (SAP, Oracle, Microsoft Dynamics) and TMSs (Kyriba, SunGard, etc.)
Strong analytical and problem-solving skills
Ability to effectively communicate in a cross-cultural environment while demonstrating collaboration and interpersonal skills
A high level of personal integrity with a proven dedication to excellence and leadership in managing a diverse team with the ability to motivate and influence their performance

Job Responsibility

Lead the product strategy for the complete suite of Digital Banking platforms (CitiConnect, CitiDirect and Citi Manager) in line with the global strategic roadmap
Collaborate with sales partners in defining appropriate client connectivity-based solutions
Drive adoption of the CitiConnect & CitiDirect product suite, including executing product readiness and launches, self-service initiatives, driving client adoption, and supporting sales engagements and client RFPs
Define and communicate the strategic roadmap and value proposition clearly with clients, our sales teams, and partners
Analyze and anticipate future regulatory requirements in the cluster
Work through the complexity of delivering consistent and hyper-simplified user and developer experience across Citi's global network
Champion thought leadership as the main SME for the CitiConnect & CitiDirect capabilities
Gather competitive intelligence with periodic reviews and translate into relevant connectivity capabilities
Create a high performing team
Establish and maintain optimal organizational structure

Fulltime

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