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At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as Head of Digital Performance to lead our digital growth agenda by driving customer engagement and retention across all digital platforms through data‑driven marketing, SEO excellence, automation and AI‑enabled optimisation.
Job Responsibility:
Drive global digital growth by attracting, engaging, and nurturing customers across all digital platforms
Translate strategic priorities into effective digital execution that increases qualified leads, conversions, and commercial impact
Lead integrated digital campaigns across SEO, paid media, social, email, and content marketing
Manage, develop and coach a small team
Oversee performance measurement, defining KPIs and using analytics to optimise campaigns, customer journeys and ROI
Strengthen global SEO performance and ensure best‑practice digital visibility across all Etex platforms
Embed automation and AI to enhance personalisation, predictive insights and marketing efficiency
Establish governance, standards, and best practices for digital marketing, automation, and AI
Support transformation initiatives, including user testing, training, and change adoption
Requirements:
Proven global experience in digital marketing, growth strategy, and customer engagement
Strong expertise in SEO, digital campaign management, marketing automation (HubSpot or similar), and CRM tools (Salesforce preferred)
Demonstrated ability to use analytics, Power BI, and Google Analytics to measure and optimise performance
Strategic, pragmatic, and hands‑on, with a strong analytical mindset
Comfortable working with detail, data, and performance metrics
Able to challenge constructively and collaborate closely with IT and global stakeholders
Experience integrating AI for personalisation, predictive insights, and marketing efficiency
Experience leading a team and operating in complex, multi-channel environments
Strong communication skills, both written and verbal English
What we offer:
Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people
Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination