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The Head of Digital Marketing will lead the evolution of our digital ecosystem, customer experience, and digital demand generation. This role is responsible for transforming our website and social platforms, owning marketing automation and the digital technology stack, enabling digital sales tools, and creating a holistic, data-driven view of the customer journey. Operating at a senior leadership level, the role will ensure digital marketing drives measurable commercial impact while delivering best-in-class, customer-centric experiences.
Job Responsibility:
Lead the evolution of our digital ecosystem, customer experience, and digital demand generation
Transform our website and social platforms
Own marketing automation and the digital technology stack
Enable digital sales tools
Create a holistic, data-driven view of the customer journey
Own the strategic evolution of the company website
Lead improvements to UX, accessibility, performance, and conversion
Optimise digital journeys through insight and testing
Define and lead social media strategy across priority platforms
Drive engagement, reach, and relevance across organic and paid social
Build digital advertising platforms
Optimize our SEO, AEO and PPC marketing plans
Manage advertising budgets to cost per lead / lead volume / opportunity goals
Own marketing automation platforms end-to-end
Design and optimise lifecycle, nurture, and email journeys
Lead the creation of scalable digital sales enablement tools
Partner with Sales to improve effectiveness and adoption
Ensure digital content is aligned to audience needs
Drive continuous optimisation across all digital touchpoints
Create an end-to-end view of customer behaviour across digital channels
Provide insight, attribution, and reporting to senior stakeholders
Own digital contribution to revenue, pipeline, and customer lifetime value
Lead the digital marketing technology ecosystem and integrations
Drive responsible adoption of AI and automation
Champion privacy-first, consent-based digital marketing
Requirements:
Senior digital marketing leadership experience
Strong expertise in UX, marketing automation, social, and analytics
Commercial, analytical, and stakeholder leadership capability
Experience in complex or regulated environments
Experience leading digital transformation initiatives
Nice to have:
Experience in complex or regulated environments
Experience leading digital transformation initiatives