Head of Digital - Luxury Job at Blu Digital (London)

Head of Marketing - Luxury Retail - Bookstore

Are you a dynamic and creative marketing professional with a passion for literat...

Location

United Kingdom , London

Salary:

70000.00 - 90000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience managing multi-channel marketing campaigns in a fast-paced environment
A practical, hands-on approach to marketing operations
Proven branding experience within luxury retail, with a track record of building strong brand identities
Excellent communication skills and the ability to work collaboratively across departments and with senior management
Experience managing B2C outreach, events, and promotional activities
Proven experience in engaging and managing agencies
A knowledge of the Office suite and familiarity with CRM databases. Experience with a project management software is a significant plus
An understanding of luxury market demographics and ability to research this
Proven team leadership experience, ideally with 5+ years in a managerial role

Job Responsibility

Manage and mentor the marketing team, refining its structure to support ongoing company growth. Lead and drive forward strategic initiatives while ensuring smooth day-to-day operations. First and foremost, foster a strong, collaborative team environment to meet both short-term objectives and long-term goals
Shape and evolve the brand across all channels, from print and digital to in-store and event marketing
Create campaigns that align with key themes (whether seasonal, based on landmark books or collections, or topical)
Lead annual marketing schedules for catalogue launches, seasonal promotions and advertising campaigns
Oversee the creation of our Christmas gift lists and seasonal in-store marketing
Propose and run events in our stores and online, in collaboration with our sales and content team
Pitch and execute fresh, innovative marketing ideas that will help grow the retail share
Communicate with the marketing/digital teams to ensure all content aligns with the high standards of the brand's reputation for accuracy and quality

What we offer

21 days' annual leave plus bank holiday, holiday purchase scheme, staff parties, employee assistance programme, 7% employer pension contribution via a salary exchange scheme (subject to the employee making their contribution of 3%), season ticket loan, Cyclescheme, enhanced sick pay, enhanced maternity pay, enhanced paternity leave and pay, virtual GP access, seasonal flu jab voucher

Fulltime

Head of Marketing - Luxury Rare Bookstore

Are you a dynamic and creative marketing professional with a passion for literat...

Location

United Kingdom , London

Salary:

70000.00 - 90000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience managing multi-channel marketing campaigns in fast-paced environments
Strong branding expertise, especially within luxury retail
Exceptional communication skills and a collaborative spirit
Experience in B2C outreach, events, and promotional activities
Team leadership experience with 5+ years in a managerial role

Job Responsibility

Manage and mentor a talented marketing team, driving strategic initiatives while ensuring smooth daily operations
Evolve our brand across all channels-print, digital, in-store, and events
Create compelling campaigns aligned with seasonal themes and landmark collections
Propose and execute innovative marketing ideas to enhance our retail presence
Collaborate closely with sales and content teams for successful campaigns

What we offer

21 days annual leave + bank holidays
Holiday purchase scheme
Staff parties
Employee assistance programme
7% employer pension contribution
Season ticket loan and Cyclescheme
Enhanced sick, maternity, and paternity pay

Fulltime

Performance Marketing & Insights Lead

Vivienne Westwood are seeking a highly analytical and technically skilled Perfor...

Location

United Kingdom , Battersea

Salary:

38000.00 - 42000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

4+ years’ hands-on experience in performance marketing and analytics, ideally within luxury fashion or retail
Hands-on expertise in Google Ads, Meta Ads Manager (essential), Google Shopping, and affiliate marketing platforms
Strong knowledge of GA4, attribution models, event tracking, and e-commerce KPIs
Advanced skills in Looker Studio and Excel (report automation, advanced formulas, and pivoting,etc.)
Experience with feed management and shopping campaigns optimisation
Analytical mindset with strong numerical ability and attention to detail
Excellent communication and collaboration skills, able to present insights clearly to both technical and non-technical audiences
Proactive, commercially aware, and passionate about digital innovation
Confident using analytics and reporting tools independently, without relying solely on agency support
Ability to validate tracking, assess data accuracy, and build performance dashboards from scratch

Job Responsibility

Lead and manage agencies in optimising Google Ads, Shopping, Display, and Paid Social campaigns to maximise ROAS and reduce CAC
Refine targeting, bidding strategies, and budgets in collaboration with the Head of Digital
Act as the primary contact for day-to-day communication with agencies, ensuring outputs align with business objectives and brand positioning
Provide clear briefs and KPIs, evaluate agency performance, and identify areas for improvement
Oversee product feed optimisation, ensuring data accuracy and alignment with seasonal priorities, marketing lunches and product availability
Partner cross-functionally with creative, merchandising/e-commerce teams to ensure campaigns align with key collections, launches and products availability
Be able to run and report on paid social campaigns in-house when required
Collaborate with agencies but maintain independent oversight of campaign performance, ensuring transparency, accuracy, and consistency of reporting and optimisations
Supporting the digital marketing team across affiliate marketing campaigns
Monitor and evaluate performance across all channels using GA4, Meta, Google Ads, and other analytics tools

What we offer

Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment

Fulltime

Head of Ecommerce and Operations

My client is an industry-leading company operating in the luxury goods sector, c...

Location

United Kingdom , Birmingham

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

wealth of experience in senior e-commerce roles
experience within luxury retail, jewellery, or high-value goods sectors
expertise in digital platforms and operational logistics
ability to analyse data and drive e-commerce strategy
visionary leader
thrives in a fast-paced environment
prioritises customer-centricity
committed to continuous improvement

Job Responsibility

scaling the brands online presence
optimising operational efficiency
strategic leadership in both online and offline trading
overseeing critical operational functions such as inventory management, logistics, and customer service
lead the charge in driving commercial strategy for two online jewellery brands and a physical retail store
ensuring alignment with company goals while delivering growth and profitability

Global Social Media Manager

Reporting to the Global Head of Social we have formed a new role in our team for...

Location

United Kingdom , London

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Strategic Thinker: strong understanding of commercial digital marketing and social media trends
Performance Analysis: Monitoring engagement metrics and analysing performance to optimize strategies and improve brand visibility. Highly numerate and versed in reporting analytics
Collaboration: Partnering with designers, copywriters, and multiple teams to ensure content aligns with business objectives
Tools knowledge: Beyond use of all social channels, experience using social media scheduling, social listening, community management and analytics tools, such as Emplifi and Dash Hudson and GA4
Strong level of creative writing skills essential with a high level of attention to detail
Industry intelligence: strong understanding of the luxury beauty and skincare landscape, informed on competitor activity, and takes inspiration from various sources
Collaboration: Approaches people and stakeholders with openness and transparency, gets buy-in by proactively building strong relationships with internal and external stakeholders, respects the impact of the departments work on other teams, and builds the credibility of the department
Leadership: Leads from the front to inspire and motivate the team, engages in coaching conversations to support team members, encourages ownership and accountability within the team and promotes a safe learning space for the team
Adaptability: Leans into change and uncertainty, navigates this with understanding, can manage the direction of others, reduces disruption

Job Responsibility

Work collaboratively with Global Head of Social, Influencer and PR managers, and the wider Global marketing team to develop brand, campaign and product social strategies
Action the Global social strategy with a focus on Instagram and TikTok, including social commerce opportunities, alongside the wider e-commerce and digital marketing teams
Execute social media content ideas, collaborating with the in-house Creative team, external agencies, content creators or producing content directly, to fulfil requirements for owned social content, including attending events and shoots. Practise effective communication and sharing amongst teams for further amplification of content
Identify and brief content creators when necessary for the creation of compelling social content for use across organic and paid social
Support sales channels by strategizing and executing bespoke social media campaigns to achieve their business objectives, with particular emphasis on QVC, Spa & Salon and Retail teams
Produce monthly and quarterly global reports for leadership, with clear actionable takeaways and recommendations for growth, as well as campaign wrap-ups
Share social media trends, best practices, platform updates and competitor activity cross-functionally
Work cross functionally with regional social media teams ensuring alignment and adherence across campaigns, content and overall approach
Work closely with the in-house social media creator to brief content
Manage and develop the Social Media Executive and work closely on briefing the Social Digital Designer with owned social creative requirements

What we offer

Hybrid working model which means working any three days in our Baker Street (London) Head Office and two days working from home
Flexible working hours, which means core hours are between 10am - 4pm
Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Senior Client Advisor

The Alexander McQueen Senior Client Advisor will be a passionate brand ambassado...

Location

United States of America , Boston

Salary:

26.00 - 28.00 USD / Hour

Groupe Kering

Expiration Date

Until further notice

Requirements

Proven experience in a similar role within fashion retail companies or customer service-related field
Proven ability to drive and exceed individual and store KPIs
Possesses genuine interest in fashion and follows industry trends/news
Team-player mentality
Strong verbal and written communication skills
Strong selling skills and ability to overcome objections
Client centric approach and an entrepreneurial spirit
Ability to work in a fast moving and dynamic environment
Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc
Ability to use digital retail tools and CRM

Job Responsibility

Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage
Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty
Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.
Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.
Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company
Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives
Follow Company grooming, accordingly with AMQ standards and policies

Fulltime

McQueen Senior Client Advisor

McQueen Senior Client Advisor. Job Family Group Description - Sales / Omni-Chann...

Location

China , Beijing

Salary:

Not provided

Groupe Kering

Expiration Date

Until further notice

Requirements

Proven experience in a similar role within fashion retail companies
Proven ability to drive and exceed individual and store KPIs
Excellent commercial awareness
Team-player mentality
Strong verbal and written communication skills
Strong selling skills and ability to overcome objections
Customer centric approach and an entrepreneurial spirit
Ability to work in a fast moving and dynamic environment
Luxury product knowledge

Job Responsibility

Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage
Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products
Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed
Contribute to the visual display of the products in accordance with AMQ visual standards
Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures
Follow Company grooming, accordingly with AMQ standards and policies
Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store
Proactively seize all cross-selling opportunities, utilizing all product categories available in the store
Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools
Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives

Fulltime

Managing Director – La Mare Hotel & Residences, Brickell Miami, FL

Our client is a prestigious, landmark luxury hotel and residences located in Mia...

Location

United States , Miami

Salary:

Not provided

OysterLink

Expiration Date

Until further notice

Requirements

Minimum of five (5) years of experience serving as a general manager, managing director, vice president of operations, or in a comparable senior leadership role within a luxury, lifestyle, or mixed-use hospitality environment
Extensive experience overseeing multi-department operations in a high-rise or full-service hotel environment
Strong financial skills including P&L oversight, forecasting, and revenue strategy
Proven success in luxury service leadership and team development
Ability to lead both hotel and residential service components
Exceptional communication and presentation skills
Bilingual (required): English and Spanish, with strong business communication skills including presenting to senior leadership, facilitating training sessions, and confidently engaging with ownership groups, franchise partners, and executive-level stakeholders

Job Responsibility

Provide visionary leadership and full accountability for all hotel and residential operations
Set and execute the strategic direction of the property in alignment with ownership objectives and brand standards
Lead and inspire the executive committee and department heads to achieve operational excellence and financial performance
Establish the property as a market leader in luxury hospitality through innovation, service excellence, and experiential differentiation
Lead the full critical path to opening, ensuring readiness across all departments
Oversee recruitment, training, systems implementation, vendor selection, and operational testing
Ensure seamless coordination between ownership, developers, designers, operators, and consultants
Drive pre-opening budgets, timelines, and service culture activation
Define and deliver an elite service philosophy that exceeds the expectations of luxury travelers and residents
Foster a culture of creativity, personalization, and emotional engagement across all guest and resident touchpoints

What we offer

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Personal Days
Discounts across company properties
Leadership development and promotion opportunities
Lump sum relocation assistance

Fulltime

Head of Digital - Luxury

Blu Digital

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 27, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of Digital - Luxury

Head of Marketing - Luxury Retail - Bookstore