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Head of digital content and community

navan.com Logo

Navan

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Location:
United States , San Francisco

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Category:
-

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Contract Type:
Not provided

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Salary:

105000.00 - 209000.00 USD / Year

Job Description:

Navan is looking for a Senior Social Media Manager to own the strategic direction and voice of our social channels with a focus on LinkedIn, Reddit, and X. As a key member of our Marketing and Communications team, you will be instrumental in crafting compelling, data-driven stories from internal sources to grow our brand presence, engage our communities, and drive business impact.

Job Responsibility:

  • Develop and execute social media strategies designed to increase brand awareness, drive product discovery, and foster customer engagement
  • Oversee the content calendar and daily publishing across all social platforms, ensuring consistency with Navan’s brand voice and guidelines
  • Manage and optimize the social media and influencer marketing budget to maximize ROI and achieve performance goals
  • Partner with content, PR, and demand generation teams to build a cohesive content plan
  • Collaborate with creative teams and marketing partners to coordinate the execution of social campaigns, content production, and special projects
  • Define and execute our community management strategy
  • Analyze and report on social media performance, delivering actionable insights and data-driven recommendations
  • Serve as the team's subject matter expert on emerging social media trends, platforms, and best practices

Requirements:

  • 8-10 years of professional experience leading social media strategy
  • Deep, hands-on experience managing and creating content for key B2B and B2C social channels (particularly LinkedIn, Reddit, and X)
  • Expertise with social media management and analytics platforms (e.g., Sprout Social, Sprinklr, Brandwatch)
  • A strong design sensibility, with hands-on experience using graphic design and video editing tools (e.g., Canva, CapCut, Adobe Creative Suite)
  • Proven ability to work effectively with cross-functional teams, including creative, marketing, PR, and product stakeholders

Nice to have:

  • A passion for travel and technology
  • experience in a B2B, SaaS, or high-growth technology environment is strongly preferred
What we offer:
  • Generous medical plans, dental, and vision benefits with premiums covered by Navan
  • Various insurance options
  • Paid parental and bereavement leave
  • Subsidized commuter benefits
  • Mental health support
  • Connectivity stipends
  • Pet insurance

Additional Information:

Job Posted:
January 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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