Head of Developer Community Job at Vercel (San Francisco)

Head Of Community & Customer Relations

An exciting opportunity has arisen for a Customer and Community Liason Officer t...

Location

Australia , Coburg

Salary:

Not provided

Service Stream

Expiration Date

Until further notice

Requirements

Tertiary qualification in Communications/ Public Relations or related field
Strong background in stakeholder, community and customer engagement, ideally within water or utilities
5 + years’ experience in a similar communications or engagement role
Confident working with internal and external stakeholders to understand expectations and deliver high‑quality outcomes
Skilled in developing engagement frameworks, managing change and shaping clear, consistent messaging
Collaborative, proactive and able to work with multiple stakeholders to ensure alignment and consistent customer outcomes
Current driver’s license

Job Responsibility

Develop and deliver communication strategies that keep internal teams, partners and customers informed and engaged
Create clear, consistent messaging, communication materials, & staff training that supports service delivery and customer experience
Coordinate customer and community communications for upcoming works and operational activities
Work closely with operational, customer service and communications teams to ensure an integrated and consistent approach across all touchpoints
Monitor and improve communication channels and processes to strengthen customer engagement
Manage and escalate key customer and stakeholder issues in collaboration with internal teams and delivery partners
Support responses to media, regulatory and ministerial enquiries by providing accurate and timely information

Fulltime

Head of Developer Relations

About the Role: We’re looking for a Head of Developer Relations to help make Was...

Location

United States , San Francisco

Salary:

Not provided

Helpcare AI

Expiration Date

Until further notice

Requirements

Strong engineering skills and the ability to build credible technical demos and examples
Excellent written and verbal communication
Experience creating technical content such as articles, tutorials, docs, demos, talks, videos, workshops, or open-source projects
Strong product taste and a sharp sense for what makes developer tools exciting, understandable, and trustworthy
Ability to explain complex technical ideas clearly and precisely
Comfort speaking publicly and engaging with developers online and in person
A self-driven, proactive attitude and the ability to operate with high ownership
Comfort working across engineering, product, community, and content
Based in CET timezone or within ±2h

Job Responsibility

Work closely with the CEO on Wasmer’s external technical presence and developer narrative
Create technical content that developers genuinely want to read, watch, share, and build from
Build and maintain examples, starter projects, demos, and educational materials that showcase real use cases
Improve docs, onboarding flows, and sample code to make Wasmer easier to learn and adopt
Organize and support conference talks, meetups, workshops, livestreams, and other developer-facing events
Represent Wasmer publicly online and in person across developer communities
Publish blog posts, launch content, tutorials, demos, and social content around Wasmer and the broader WebAssembly ecosystem
Identify compelling use cases and turn them into clear stories that help developers understand why Wasmer matters
Gather feedback from developers and bring product, documentation, and ecosystem insights back to the team
Help increase Wasmer’s visibility, credibility, and adoption across the internet

What we offer

Competitive salary and stock options
Generous vacation policy
Flexible and remote work policies
Monthly fitness stipend
Monthly stipend for open-source contributions
Economic support for skills development, continuous learning, and attending conferences

Fulltime

Head of Community

The Telegraph team prides itself on its strong reader community with an emphasis...

Location

United Kingdom , London

Salary:

Not provided

The Telegraph

Expiration Date

Until further notice

Requirements

Currently working in a senior position on a national publishing brand
Experience of building and growing successful online communities
Experience of leading a big team of editors
Experience of commissioning, editing and publishing engaging editorial content incorporating a variety of formats across multiple digital platforms
Excellent understanding of the existing digital publishing landscape and emerging media trends
Excellent working knowledge of publishing and workflow tools
Demonstrable ability to use analytics tools and data reports to inform editorial decisions
Experience of using technological innovation to enhance digital storytelling
Excellent understanding of The Telegraph’s brands, both in digital and in print
Experience working with subscription offerings preferred

Job Responsibility

Grow the community of subscribers with a clear strategy that can be implemented across all on and off platform areas (homepage, app, newsletters, socials, video and podcasts)
Increase the number of subscribers engaging with our journalists on a wide range of stories ‘below the line’
Work with senior commissioning and publishing editors to develop communities around each of the Telegraph’s core verticals
Use data to develop initiatives that drive high quality interactions with the Telegraph’s readership
Oversee our commenting strategy to develop debate around key topics, and managing the team of Moderators to ensure the comments are suitable to the Telegraph platform
Work alongside the marketing and events team on subscriber-led events that will encourage retention

What we offer

Dynamic working opportunities
Medical cover
Parental leave (six months fully paid maternity leave and enhanced paternity/partner leave)
Life assurance
Season ticket loans
Flexible benefits
Access to a variety of training and development opportunities through The Academy

Head of Developer Education, Kiro

Do you enjoy diving deep into Generative AI, solving complex problems, and shari...

Location

United States , Santa Clara; Seattle; New York

Salary:

164200.00 - 330500.00 USD / Year

Amazon

Expiration Date

Until further notice

Requirements

Bachelor's degree or above in Computer Science, Computer Engineering, Data Science, Information Systems, or related STEM fields, or experience in software development
10+ years of experience in developer education, developer experience, developer relations, technical content leadership, or related roles
Deep technical fluency — you understand developer workflows, can read/write code, and can explain technical concepts clearly
Proven success creating structured learning paths and educational content that measurably improve user outcomes
Comfortable working cross-functionally with product, engineering, support, and community teams
Experience with AI-assisted or intelligent developer tools, and familiarity with how developers adopt new paradigms

Job Responsibility

Define and continually refine Kiro’s developer education strategy and long-term roadmap
Build compelling, structured learning paths and own the developer learning experience as a strategic lever for product growth and trust
Produce high-impact education artifacts: tutorials, walkthroughs, how-to guides, best-practice playbooks, code samples, interactive labs, long and short videos
Translate complex agentic AI concepts into clear, actionable lessons that developers can apply immediately
Partner with engineering to keep educational content aligned with product changes and releases
Systematically gather developer feedback on learning pain points, confusing workflows, and patterns of failure
Communicate insights back to Product and Engineering to reduce friction and improve the overall product experience
Use telemetry and qualitative user signals to measure and improve education impact
Lead programs that integrate education into community touchpoints — office hours, workshops, webinars, events, and interactive sessions
Enable internal and external educators to represent Kiro’s best practices and workflows

What we offer

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave
sign-on payments
restricted stock units (RSUs)

Fulltime

Head of Community Marketing

As Head of Community Marketing, you'll own the strategy and execution of all com...

Location

United States , New York, San Francisco

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

5-7+ years in community marketing, developer relations, or community-led growth roles with proven track record of building programs at scale (ideally 0 to 1)
Technical enough to understand and use Lovable deeply—you should be able to demo the product, troubleshoot issues, and speak the language of builders
Charismatic and authentic communicator who builds genuine relationships with community members from diverse backgrounds
Execution-oriented with strong project management skills—you ship fast, iterate based on feedback, and drive results
Data-driven approach to community strategy with ability to set KPIs, analyze performance, and optimize programs
Experience managing teams and mentoring community managers
From the community—ideally you've been an active participant or leader in developer, tech, or builder communities yourself

Job Responsibility

Community Programs & Scale (40%): Build and scale Lovable's community programs including Ambassadors, Champions, Campus Leaders, and future initiatives
Design onboarding experiences, rituals, and benefits that make community members feel valued and drive meaningful participation
Establish clear selection criteria, application processes, and success metrics for all programs
Create playbooks and systems that allow community programs to scale globally without sacrificing quality
Manage community platforms (Discord, forums, etc.) strategy and engagement
Events & Activations (30%): Own end-to-end event strategy from ideation to execution: hackathons, workshops, meetups, and flagship moments (e.g., World Hackathon Tour, SheBuilds)
Partner with external organizations, universities, and companies to host community-led events globally
Build event playbooks, marketing materials, and support systems for community members hosting local events
Track event ROI including attendance, participant activation, conversion to paid, and brand impact
Manage event budgets, sponsorships, and in-kind support (credits, swag, resources)

What we offer

Competitive salary
Meaningful equity
Beautiful new office in Stockholm with support for remote collaboration

Fulltime

Head of Product, Developer Experience

Adyen is seeking a visionary product leader to serve as our Head of Product for ...

Location

United States , San Francisco

Salary:

258500.00 - 375600.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

15+ years of experience in technology, with at least 8 years in a product leadership role
proven track record of leading product for a successful, large-scale developer platform, API, or SDK product at a top-tier technology company
demonstrable experience leading AI-powered product initiatives
strong technical background, comfortable engaging with senior engineering leaders on complex system architecture and API design decisions
customer-centric
strategic thinker who can connect a high-level vision to a tangible, measurable roadmap
experience in fintech or payments is highly desirable

Job Responsibility

Define and champion the product vision and strategy for Adyen's developer platform and how it evolves in an AI-native world
Take full ownership of the end-to-end developer experience, including API/webhook design, SDKs, documentation, sandbox environments, and identity & access management
Work cross-functionally with Engineering, Design, Developer Relations, and Marketing to deliver high-quality products and drive their adoption
Build, lead, and mentor a high-performing team of product managers dedicated to the developer ecosystem
Engage deeply with customers and the broader developer community to understand their needs, gather insights, and translate them into impactful products

Fulltime

Head of Lending Centre of Excellence

To lead and develop a highly engaged team, pioneering an omni channel experience...

Location

United Kingdom , Knutsford; Glasgow; Greater Manchester; Birmingham

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Leads large scale transformation with confidence, communicating the “why” and bringing people with them through ambiguity, resistance, and organisational complexity
Identifies opportunities to modernise processes, adopt new technologies, and redesign services to improve customer and colleague experience
Able to define a compelling future state for the business unit and translate it into clear strategic priorities
Manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators
Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
Compliance with all regulatory requirements and internal policies related to customer experience

Job Responsibility

To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes
Build and maintain your team’s capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance
Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers
Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required
Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area
Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact
Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes
Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations
Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays

What we offer

Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, days onsite
Supportive and inclusive culture and environment
Opportunities to socialise, pursue personal interests, onsite gym, clubs and groups
Immersive events (firework displays, gigs, diverse celebrations, art & crafts sessions)
Shuttle bus from local bus, tram, and train stations on weekdays

Fulltime

Head of Environment, Health & Safety Centers of Excellence

Airbus Commercial Aircraft is looking for a Head of Environment, Health & Safety...

Location

France , Toulouse

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Robust leadership capabilities and a proven track record on capability to influence, align and engage senior internal and external stakeholders
Global mindset and ability to work across cultures, countries and associated regulatory frameworks and constraints
Ability to define long term EHS strategies aligned with business and industrial objectives
Technical credibility: very good understanding of EHS domains (Safety, Industrial Hygiene, Occupational Health, including mental health, and Operational Environment)
Academic background in a relevant EHS discipline
Relevant experience in transnational & operational/industrial environments is mandatory
Knowledge of civil litigation and enterprise risk management
Project management skills in complex matrix organisations
Fluent in English

Job Responsibility

Act as the Compliance Authority for all CoE related matters
Lead, develop and inspire the Safety, Industrial Hygiene, Occupational Health and Operational Environment Technical Committees, Communities of Practices and associated networks across the company, focusing on collaboration, knowledge sharing and continuous improvement
Design, develop, promote and maintain EHS standards and methodologies for the Company, in line with the management systems and our continuous improvement, innovation and high standards ambition, across all countries and divisions
Define and deploy the EHS strategy and management for the CoEs, in line with the EHS governance, company objectives and priorities
Anticipate and lead the response to changes in regulatory requirements for EHS, as well as the needs raised by new and emerging risks and opportunities
Lead the Company Incident Review Panel, in line with the EHS governance to monitor incident data quality and accuracy to ensure consistency and harmonisation
Drive the provision of advice and expertise to functions, projects and stakeholders to ensure appropriate Safety, Industrial Hygiene, Occupational Health (including Mental Health) and Operational Environment risk management
Manage Health & Safety Learning and Competence, defining strategy, competence and learning paths, and standardising and digitising where possible

What we offer

Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis, company car
Work / Life Balance: Extra days-off for special occasions, a Staff council offering many social, cultural and sport activities and other services
Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application
Individual development: Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility
Flexible working arrangements

Fulltime

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Head of Developer Community

Job Description

Job Responsibility

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