Head of Developer Advocacy Job at Adyen (Chicago, New York, San Francisco)

Head of Developer Advocacy

We’re looking for a Head of Developer Advocacy to help shape and scale an indust...

Location

United States , Chicago

Salary:

180000.00 - 267000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in developer advocacy, developer relations, or a related technical role, ideally in fintech or big tech
5+ years of experience leading teams
Deep understanding of APIs, SDKs, and developer tools
Expertise in one or two major programming languages
Strong ability to design and execute plans that drive developer adoption and engagement
Fast learner with a passion for technology and a launch-fast-iterate mindset
Excellent written and verbal communication skills, with the ability to clearly explain complex technical topics
Confident public speaker and experienced presenter in both technical and business contexts
Full professional proficiency in English
Proven experience working closely with product and engineering to influence roadmaps and deliver improvements

Job Responsibility

Build an industry-leading developer experience
Champion the end-to-end developer journey across Adyen’s APIs, SDKs, documentation, and tooling
Design and scale structured feedback loops with developers
Co-lead Adyen’s Developer Experience strategy and execution
Collaborate with engineers, product designers, and product managers to prioritize and shape features
Co-develop go-to-market strategies for new developer-facing tools and capabilities
Oversee our developer experience content strategy and the creation of high-quality content
Build trusted relationships with high-impact developers in our customer and partner ecosystem
Run early adopter programs, conduct listening tours, leverage friction logs and engage in strategic technical conversations
Represent Adyen authentically in developer communities through blogs, meetups, open discussions, and conferences

What we offer

RSUs

Fulltime

Head of Developer Relations

We’re looking for a Head of Developer Relations to help shape and scale an indus...

Location

United States , Chicago

Salary:

180000.00 - 267000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

8+ years of experience in developer advocacy, developer relations, or a related technical role, ideally in fintech or big tech
5+ years of experience leading teams
Deep understanding of APIs, SDKs, and developer tools
Expertise in one or two major programming languages
Strong ability to design and execute plans that drive developer adoption and engagement
Fast learner with a passion for technology and a launch-fast-iterate mindset
Excellent written and verbal communication skills, with the ability to clearly explain complex technical topics
Confident public speaker and experienced presenter in both technical and business contexts
Full professional proficiency in English
Proven experience working closely with product and engineering to influence roadmaps and deliver improvements

Job Responsibility

Build an industry-leading developer experience
Champion the end-to-end developer journey across Adyen’s APIs, SDKs, documentation, and tooling
Design and scale structured feedback loops with developers
Co-lead Adyen’s Developer Experience strategy and execution
Collaborate with engineers, product designers, and product managers to prioritize and shape features
Identify and address friction, inconsistencies, and gaps across the developer experience
Co-develop go-to-market strategies for new developer-facing tools and capabilities
Oversee our developer experience content strategy and the creation of high-quality content
Build trusted relationships with high-impact developers in our customer and partner ecosystem
Run early adopter programs, conduct listening tours, leverage friction logs and engage in strategic technical conversations

Fulltime

Head of Developer Marketing

We are seeking an experienced Head of Developer Marketing to lead our efforts in...

Location

United States

Salary:

Not provided

Actian

Expiration Date

Until further notice

Requirements

7+ years in developer marketing or a closely related field, ideally in a B2B tech or SaaS environment
Strong understanding of developer communities, developer tools, and the AI/ML landscape
Experience as practitioner in the data and AI field
deep knowledge of databases, application development, and AI/ML
Excellent communication skills and the ability to translate technical concepts into compelling narratives
Leadership experience and a collaborative mindset to drive cross-functional initiatives
Ability to work with and manage agencies and contractors to deliver results

Job Responsibility

Define and execute the global developer marketing strategy to drive awareness, adoption, and advocacy among developers and AI/ML engineers
ensuring we speak with an authentic voice across channels and programs
Lead developer acquisition programs, ensuring they deliver measurable developer engagement
Collaborate with Demand Gen on paid marketing for developers, including advertising campaigns targeting AI/ML developers, sponsorships, and experimental acquisition channels
Oversee developer events strategy, including conference sponsorships, speaking engagements, workshops, and creative activations showcasing use cases
Establish and nurture a vibrant developer community through events, forums, hackathons, and online content
Own and develop key relationships with AI/ML developer communities and influencers (AI research labs, ML Twitter, GitHub AI community, etc.)
Oversee the creation of technical content, tutorials, sample applications, and other resources that empower developers to succeed with our products
Work closely with Product, Engineering, Sales, and Marketing teams to align on messaging and ensure a cohesive go-to-market approach
Collaborate cross-functionally to ensure developer needs inform roadmap and messaging

Fulltime

Senior Counsel, Head of IP Policy & Advocacy

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States

Salary:

270109.00 - 320613.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

J.D. degree or LL.M. degree from an accredited law school
Admission to practice law in a U.S. jurisdiction
Four (4) years of experience practicing Intellectual Property law

Job Responsibility

Set and execute a cohesive IP policy strategy that safeguards Amgen’s intellectual assets, supports long-term scientific investment, and promotes balanced systems that foster both innovation and patient access worldwide
Shape external narratives around intellectual property rights, rebut misinformation that threatens innovation incentives and the integrity of the IP system, identify new IP policy risks and opportunities, and advise Amgen’s senior leadership team
Serve as Amgen’s IP policy advocate with policymakers, regulators, and other key external stakeholders
Actively engage with the U.S. Patent and Trademark Office’s leadership team, Congress, trade associations, academic experts, and think tanks to influence legislation, rulemaking, and guidance affecting intellectual property rights
Coordinate amicus efforts in support of significant patent litigation efforts
Serve as a speaker or panelist at trade organization meetings
Facilitate the writing and publication of papers advocating our positions
Drive cross-functional and cross-regional coordination on advocacy efforts, support responsible collaborations and licensing, and promote education and alignment on IP policy issues
Lead our IP Policy Team (a diverse group of IP attorneys with expertise in areas including patent prosecution, patent litigation, biosimilars, trademarks, and AI)
Work closely with Government Affairs, Legal, Regulatory, Commercial, Litigation, and other colleagues to identify and manage IP policy risks and opportunities across jurisdictions and to keep senior leaders and business partners informed of relevant developments

What we offer

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible

Fulltime

Head of Lending Centre of Excellence

To lead and develop a highly engaged team, pioneering an omni channel experience...

Location

United Kingdom , Knutsford; Glasgow; Greater Manchester; Birmingham

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Leads large scale transformation with confidence, communicating the “why” and bringing people with them through ambiguity, resistance, and organisational complexity
Identifies opportunities to modernise processes, adopt new technologies, and redesign services to improve customer and colleague experience
Able to define a compelling future state for the business unit and translate it into clear strategic priorities
Manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators
Identification of trends and opportunities to improve areas and develop new process and procedures through the monitoring and analysis of operation data and performance metrices
Management of operations for a business area and promote efficient processes, risk management and compliance initiatives to support the bank's operations
Collaboration with internal stakeholders (including business leaders, project manager and SMEs) and external stakeholders (including vendors and service providers) to support business operations and promote alignment with the bank's objectives and SLAs
Management of operational professionals and provide guidance, coaching and support to improve colleagues' delivery quality
Management and development of KPIs to measure the effectiveness of operation functions, utilising data and technology to support the identification of areas that require improvement
Compliance with all regulatory requirements and internal policies related to customer experience

Job Responsibility

To lead and develop a highly engaged team, pioneering an omni channel experience to achieve consistently excellent customer outcomes
Build and maintain your team’s capability to deliver excellent customer outcomes through identifying, understanding, and meeting customer needs both internally and externally, using available tools and enablers to grow business performance
Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and growth for customers
Identification and maintenance of active performance management standards across the team, communicating to and inspiring colleagues to be commercially minded, achieve goals and expectations, measure them frequently and honestly to ensure personal growth and support early identification and intervention where required
Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments to support customers with their financial needs and drive long term sustainable revenue growth in your area
Market research to understand market trends, competitive landscape, and regulatory changes to identify market opportunities
Cultivation of a resolution culture where leaders and colleagues are customer advocates and are empowered to deal with customer requests fairly at first point of contact
Creation of an empowering environment, bringing together and supporting a community of colleagues who care about Customers, Colleagues and Outcomes
Operational performance of allocated sites and surrounding touchpoints. Ensuring operational and risk frameworks are adhered to for all direct reports, including observations
Creation of a culture which enables focus on building deeper relationships with customers and contribute to the overall success of Barclays

What we offer

Hybrid working
Structured approach to hybrid working with fixed, ‘anchor’, days onsite
Supportive and inclusive culture and environment
Opportunities to socialise, pursue personal interests, onsite gym, clubs and groups
Immersive events (firework displays, gigs, diverse celebrations, art & crafts sessions)
Shuttle bus from local bus, tram, and train stations on weekdays

Fulltime

NAM Head of Client Engagement

Citi is the market maker and a global leader in all major Fixed Income markets. ...

Location

United States , New York

Salary:

176720.00 - 265080.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in technology, financial services, or client-facing roles within capital markets, with deep exposure to Fixed Income products and trading workflows.
7+ years of proven leadership and people management experience, with a track record of building and retaining high-performing teams in a global, matrixed environment.
Demonstrated ability to engage senior business stakeholders — including traders, desk heads, and sales leadership — in a credible, professional, and impactful manner.
Knowledge of major Fixed Income products (Bonds, Swaps, Futures, Spread Products) and Broker/Customer Markets electronic trading flows, including STP and regulatory reporting.
Strong track record of disciplined project delivery — managing complex, multi-stakeholder programs on time and within scope in a high-pressure trading environment.
Solid architectural understanding of enterprise trading platforms, including experience with microservices, modern software delivery practices (Agile, CI/CD), and large-scale financial systems.

Job Responsibility

Primary Point of Contact: Serve as the senior-most technology liaison for Rates and Spread Products desk heads, building trusted, long-term relationships with front-office leadership.
Business Priority Intelligence: Maintain a continuous, real-time pulse on evolving business priorities across Rates, Spread Products, and Markets Treasury — proactively surfacing emerging needs before they become blockers.
Strategic Solutioning: Translate front-office priorities into clear technology roadmaps, leveraging the global FiTP engineering team to deliver high-impact solutions across trade capture, STP, and regulatory reporting.
People Management: Build, lead, and develop a high-performing NAM client engagement team, fostering a culture of accountability, innovation, and continuous improvement.
Global Team Orchestration: Partner with global development, QA, and support teams to ensure business priorities are effectively resourced and delivered, coordinating across time zones and geographies.
Delivery Oversight: Oversee end-to-end delivery of key initiatives including unified platform buildout, Electronic Trading STP, trade capture and enrichment, and regulatory reporting mandates.
Stakeholder Governance: Establish and maintain structured engagement cadences with Front Office Trading, MQA and Sales, stakeholders, ensuring transparency on delivery status and risk escalation.
Platform Advocacy: Build a broad-based understanding of the full FiTP application suite and champion platform capabilities to business stakeholders, driving adoption of new features and modernization initiatives.
Manage multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
Provide strategic influence and exercise control over resources, budget management and planning while monitoring end results

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Head of Digital Marketing

Our client is one of the UK’s most exciting luxury lifestyle brands. Built aroun...

Location

United Kingdom , London

Salary:

65000.00 - 80000.00 GBP / Year

Troika Recruitment

Expiration Date

Until further notice

Requirements

You have personally owned meaningful acquisition budgets and understand how to drive sustainable growth through paid media, customer journeys and conversion optimisation
You look beyond channels and campaigns. You understand how businesses grow, enjoy identifying opportunities and naturally think about how marketing can drive commercial performance
Have experience scaling customer acquisition programmes
Understand Meta and Google advertising in depth
Have experience improving website performance and conversion rates
Are naturally curious and constantly looking for new growth opportunities
Enjoy operating in fast-moving environments with a high degree of autonomy
Can switch comfortably between strategic thinking and hands-on execution
Enjoy being hands-on and close to delivery rather than operating purely through agencies and third parties
Bring exposure to CRM, customer lifecycle marketing or membership businesses

Job Responsibility

Own customer acquisition strategy and performance across all digital channels
Manage a significant paid media budget across Meta, Google and emerging platforms
Drive website optimisation, customer journey improvements and conversion rate growth
Develop reporting, attribution and measurement frameworks to support commercial decision making
Identify new growth opportunities, channels, partnerships and acquisition strategies
Work closely with agencies and external partners whilst helping shape the future delivery model
Support the successful launch of multiple new sites and locations over the coming years
Collaborate with Membership, Commercial, Operations and Finance teams to align marketing activity with wider business objectives
Help shape the future customer lifecycle, from acquisition through to retention and advocacy

Fulltime

Head of Majors, Customer Success

Location

United Kingdom , London

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in pharmaceutical, life sciences, medical devices industry
Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry
Domain knowledge of the global pharma sector — including R&D, clinical development, commercial strategy, market access and competitive intelligence — with credibility in front of senior pharma stakeholders
Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts
Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks
Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data
Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients
Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign)
Right to work in the UK and ability to work from our London office on a hybrid basis

Job Responsibility

Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book
Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite
Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma
Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts
raise the bar on pharma domain expertise and consultative engagement
Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability
Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal
Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book
Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership
Partner with the Head of Global CS to shape the 2–3 year CS vision in the context of AI disruption in pharma intelligence

Fulltime

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Head of Developer Advocacy

Job Description

Job Responsibility

Requirements

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