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Head of Design

https://www.atlassian.com Logo

Atlassian

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Location:
India, Bengaluru

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Head of Design will lead the Customer Support & Sales Tooling Design Team. The role involves enhancing user experiences with customer support tools and internal tooling, driving AI-led innovations, and improving design processes and efficiency.

Job Responsibility:

  • Collaborate with some of the industry's smartest (and nicest) people
  • Work with fellow Designers, Engineers, Product Managers, Content Designers, Researchers, Marketers, and Analysts to develop an elegant user experience in our products and ship high-quality work
  • Partner with leadership, stakeholders, cross-functional teams to create improvements to AI-driven features and core AI capabilities
  • Work with teams who will leverage the patterns and concepts in their products to ship AI-powered features
  • Lead multiple initiatives with your team from creation to execution and be responsible tying back to customer value delivery and business outcomes
  • Communicate design concepts and plans persuasively across different audiences and varying levels of the organization
  • Ensure design solutions deliver customer value through qualitative research and quantitative data
  • Identify opportunities to enhance our products and accelerate AI experiences at Atlassian
  • Drive innovation in data visualization and user experience, leveraging the Atlassian Design System to create intuitive and impactful dashboards
  • Enhance design processes and efficiency, fostering a culture of continuous improvement and collaboration within the team

Requirements:

  • At least seven years experience in Design Leadership roles as a direct manager
  • Experience in planning and driving direction autonomously - both as a hands-on designer, and as a manager
  • Maintain an area of core strength in one or more Design disciplines where you can lead through your expertise
  • Experience on design infrastructure teams and working across a suite of products
  • Track-record in working effectively with scaled systems and different methods for designing
  • Comfort in the level and speed of learning and ambiguity needed to navigate fast-evolving fields like AI
  • Positive collaboration history with other departments like Engineering, Product Management and Research
  • Examples of a high degree of influence with all kinds of internal partners, including Exec leadership
What we offer:
  • Health and wellbeing resources
  • Paid volunteer days
  • Additional perks supporting family and engagement with the local community

Additional Information:

Job Posted:
May 13, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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