Head of Design Systems

• set the multi-year vision and roadmap for the enterprise design system—covering design tokens, components, patterns, documentation, and platform services
• establish and chair cross-functional governance (Design, Product, Engineering, Brand, Accessibility, Compliance, Security, and Architecture) with clear contribution and change-management models
• define adoption strategy, KPIs/OKRs, and incentives to drive measurable outcomes across lines of business and functions
• inventory and assess existing/legacy design systems across businesses/functions (tokens, components, code stacks, documentation quality, accessibility posture, and adoption)
• define a convergence strategy: token mapping & theming, component equivalence matrix, de-duplication rules, and brand harmonization guidelines
• lead engineering for the system’s codebase (e.g., Web Components/React/Angular, TypeScript, Storybook, CI/CD, package distribution/registries) and partner with Architecture on standards: design tokens, theming, motion, internationalization (i18n) and right-to-left (RTL) support
• ensure quality through automated testing (unit/visual regression), performance budgets, security scans, and a versioning/release strategy (safe migrations, deprecation policies)
• serve as the art director and custodian of our digital visual brand—color, typography, iconography, motion, and imagery—ensuring brand consistency and accessibility across channels
• partner with Content Design and Engineering on CMS strategy (e.g., headless CMS such as Adobe Experience Manager (AEM)), ensuring components, patterns, and editorial workflows are integrated, versioned, and accessible
• lead, grow, and mentor a global team of designers, developers, strategists, writers, and producers
• build clear career ladders and communities of practice

• 10–15+ years in digital product design and systems
• 5+ years leading enterprise design systems at scale, ideally in regulated industries (banking/fintech/insurance)
• portfolio that demonstrates design craft (UI/visual/interaction) and system leadership (tokens/components/patterns, brand evolution, before/after impact)
• hands-on fluency with modern front-end stacks (TypeScript, React/Angular or Web Components, Storybook, design tokens, theming) and CI/CD practices
• ability to set PR standards and release/versioning policies
• proven art direction experience with a strong visual sensibility and motion principles applied to systemized UI
• practical experience applying generative/agentic AI to design and engineering workflows (code generation/review, unit testing, documentation playbooks, migration support, RAG) with guardrails, evaluations, and governance
• deep knowledge of digital accessibility and WCAG, assistive tech, and how to embed accessibility into tokens/components and SDLC gates
• tooling leadership: Figma Enterprise (libraries, tokens, branching, audit), research/analytics platforms (e.g., Matomo, UserTesting, Qualtrics), documentation sites, analytics/telemetry
• experience shipping products across multiple businesses and functions with i18n, L10n, and RTL considerations and regulatory/locale constraints
• exceptional stakeholder management and communication
• ability to partner with CIO/CTO, Design Leadership, CMO, Enterprise Architecture, Risk/Compliance, and Product leadership

• experience with headless CMS (AEM), structured content modeling, and editorial workflows
• familiarity with developer portals, npm/private registries, monorepos, and visual regression testing
• understanding of data lineage/quality as it impacts design integrity and personalization at scale
• exposure to design analytics, A/B testing, and tying system adoption to business KPIs

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