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Square’s Financial Suite team is reimagining how small businesses understand, manage, and grow their money. Our goal is to become a trusted partner for every seller — providing powerful, intuitive financial management tools that simplify back-office operations, automate workflows, and turn complex data into actionable insight. We’re looking for a Head of Design to lead the design vision for Square’s Financial Suite — a collection of tools that help sellers make smarter decisions, reduce costs, and drive profitability. As a key member of the Financial Suite leadership team, you’ll define how product experience, brand, and research come together to deliver trust, intelligence, and simplicity at scale. You’ll report to the Head of Design for Square, and be a key member of the Financial Suite leadership team alongside peers in Product, Engineering, and Marketing leading a team of product designers.
Job Responsibility:
Define a cohesive vision for Financial Suite. Establish the design strategy and creative direction for how sellers experience automation, analytics, and cash flow management across Square’s ecosystem
Elevate design quality and clarity. Raise the standard of excellence across every touchpoint — ensuring each workflow and insight feels elegant, human, and empowering
Drive alignment through influence. Partner with peers in Product, Engineering, and Data Science to define priorities, shape strategy, and bring cohesive solutions to market
Champion intelligence and automation. Leverage AI and machine learning to simplify complex workflows, automate manual tasks, and deliver proactive insights that help sellers make better decisions
Mentor and scale design leadership. Develop design managers and senior ICs, cultivating an environment of clarity, accountability, and creative excellence
Shape systems that scale. Build frameworks, design patterns, and processes that enable rapid iteration without sacrificing craft or cohesion across products.
Requirements:
15+ years of experience in design management both leading and building product design teams
A proven ability to lead through complexity — guiding teams to deliver intuitive, data-informed experiences across multiple interconnected products
Expertise in product systems, service design, or workflow automation, ideally within financial or enterprise domains
A strong understanding of data visualization, analytics, and predictive insights, and how they inform product experience
Demonstrated impact on product strategy, user experience, and business outcomes in high-scale environments
Experience working closely with Product, Engineering, and Data Science leaders to define vision, strategy, and metrics for success
A track record of building inclusive, high-performing teams, and mentoring leaders to achieve their full potential
A passion for exploring how AI, automation, and design systems can increase efficiency and unlock creativity at scale
Exceptional communication and storytelling skills, with the ability to connect design vision to customer and business impact.
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