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Head of Design, Banking

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Location:
United States , Bay Area

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

304500.00 - 456700.00 USD / Year
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Job Description:

Square Banking exists to give small businesses the financial tools they need to thrive — helping them sell, save, spend, and borrow as fast as they need to. By connecting payments, bank tools, and cash flow in one seamless experience powered by AI, we empower sellers to move money confidently, access capital easily, and grow their business on their own terms. We’re looking for a Head of Design to lead the next chapter of Square Banking’s growth. As the design leader for one of Square’s most strategically important organizations, you’ll shape how millions of businesses interact with their money every day. You’ll set the vision for how design, brand, and creative work together to make Square Banking a trusted, differentiated, and deeply human experience — across every product, platform, and touchpoint.

Job Responsibility:

  • Set the vision and raise the bar. Define the creative direction and design standards for Square Banking, ensuring every experience — from onboarding to ongoing engagement — feels clear, connected, and unmistakably Square
  • Lead with trust and craft. Create the conditions for exceptional work by fostering psychological safety, inspiring ambition, and modeling design excellence across brand, product, and research
  • Drive company-defining initiatives. Serve as a trusted partner to senior leadership in shaping the strategy for Square Banking and influencing the broader design direction across Square
  • Scale impact through systems. Build design frameworks, rituals, and structures that allow teams to move fast without sacrificing quality. Promote cohesion across disciplines and regions as Square Banking expands globally
  • Champion customer-centric thinking. Keep small business owners at the heart of every decision, balancing business goals with empathetic storytelling and world-class design execution
  • Shape the future of intelligent design. Integrate automation and AI-driven insights to streamline workflows, enhance creativity, and deliver smarter customer experiences

Requirements:

  • 15+ years of experience in design management both leading and building product design teams
  • A record of delivering transformative, high-impact work — products that influence company strategy, elevate brand perception, and drive measurable outcomes
  • Experience leading design at scale across multiple product lines, regions, and platforms, creating cohesion while honoring local nuance
  • A portfolio that demonstrates vision, taste, and range — spanning product experience, marketing, and innovation
  • A proven ability to partner closely with Product, Engineering, and Marketing executives to shape roadmaps, define strategy, and align teams around shared goals
  • Strength in developing and scaling organizations, mentoring leaders, and fostering a culture of excellence and inclusion
  • Comfort working at both strategic altitude and detail depth — you can define a multi-year design vision and also ensure final implementations meet the highest craft standards
  • Passion for systems thinking, storytelling, and the customer journey, with the instinct to simplify complex ideas into intuitive, delightful experiences
  • An evolving perspective on design’s role in AI, automation, and emerging technologies — and how these can enhance creative output and customer value
What we offer:
  • Remote work
  • medical insurance
  • flexible time off
  • retirement savings plans
  • modern family planning

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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