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The Head of Delivery will lead the execution of delivery strategies for Finance & Banking projects, ensuring high-quality outcomes and compliance with industry standards. With a minimum of 15 years of experience in IT delivery management, the candidate will oversee complex digital transformation initiatives and foster a culture of continuous improvement and accountability within delivery teams. Strong leadership and stakeholder management skills are essential for success in this role.
Job Responsibility:
Define and execute the overall delivery strategy for Finance & Banking projects
Lead cross-functional teams to ensure timely, high-quality delivery of client solutions
Establish governance frameworks, processes, and best practices across delivery operations
Oversee the end-to-end delivery of complex digital transformation, banking platforms, and core system integration projects
Ensure adherence to budget, timelines, compliance standards, and regulatory requirements
Drive excellence in delivery management, risk mitigation, and issue resolution
Act as the primary delivery partner for senior client stakeholders, building trust and long-term relationships
Collaborate with business, technology, and operations leaders to align delivery with client objectives
Manage escalations and ensure customer satisfaction through proactive communication and solutioning
Build, mentor, and manage delivery teams with a focus on high performance and continuous improvement
Develop talent and create succession pipelines for leadership roles within the delivery function
Foster a culture of accountability, collaboration, and innovation
Monitor and report on delivery metrics (KPIs, SLAs, financials)
Optimize resource allocation and delivery models (onsite, offshore, hybrid)
Requirements:
Bachelor’s or master’s degree in business, Computer Science, Finance, or related field
15+ years of experience in IT delivery management, consulting, or program leadership, with at least 7 years in Finance & Banking
Proven track record of leading large-scale digital transformation programs in core banking, payments, regulatory compliance, or financial platforms
Strong knowledge of financial services industry standards, processes, and regulatory frameworks
Experience working with Agile, DevOps, and modern delivery methodologies
Exceptional leadership, communication, and stakeholder management skills
Ability to manage P&L, budgets, and large delivery organizations