Head of Delivery

• Set and communicate the strategic direction for the domain delivery portfolio, ensuring alignment to Enterprise Services strategy, architecture, and capital governance
• own the domain delivery roadmap, including prioritisation, sequencing, dependencies, and alignment to enterprise programs and cross‑functional initiatives
• govern the delivery investment pipeline, continuously assessing strategic fit, value, risk, capacity, and enterprise dependencies across inflight and emerging initiatives, including BU‑funded change
• ensure delivery approaches, technology choices, and investment decisions comply with architectural standards, governance frameworks, and broader Enterprise Services priorities
• lead the AI Delivery Fabric strategy and product roadmap aligned to the E&TA operating model, five strategic pillars and Post 30 priorities
• support the Enterprise Services Portfolio Planning processes to ensure prioritisation decisions optimise risk, value and strategic alignment
• lead capital planning and prioritisation across the domain, balancing strategic objectives, operational urgency, risk management, and financial constraints
• exercise delegated financial authority responsibly, ensuring expenditure aligns to approved budgets, forecasts, governance expectations, and business outcomes
• provide financial stewardship across internal labour, vendors, and technology spend, including disciplined forecasting, variance management, and transparent reporting of spend, benefits, and outcomes
• productionise engineering and architecture standards into CI/CD pipelines, reusable coding patterns, tooling and automated compliance controls that accelerate delivery across Lines of Business
• act as the primary interface between Delivery Services and senior business leaders, serving as a trusted advisor and escalation point
• provide clear, transparent communication on delivery progress, risks, business readiness, and strategic impact
• lead complex stakeholder environments by resolving conflicts, aligning priorities, and escalating risks in a timely and effective manner
• own business case quality and benefits realisation for initiatives within the domain, overseeing funding approvals and guiding investment release processes
• ensure approved business case benefits for related projects, programs, and outcomes are delivered to plan

• An experienced enterprise delivery leader with a strong track record operating at portfolio level in large, complex organisations undergoing transformation
• deep experience across portfolio delivery, planning and transformation, with strength in financial management, operations, strategy and change
• comfortable in product and platform-led technology environments, with experience across digital transformation, enterprise agility and Lean Portfolio Management
• strong commercial acumen and the ability to balance demand, funding, capacity and sequencing in complex settings
• an influential communicator who can present complex technical matters to executive audiences, build strong stakeholder partnerships and drive outcomes across the organisation
• a degree in Business, STEM or a related field is beneficial, along with Portfolio Management or Agile Leadership certification

A degree in Business, STEM or a related field is beneficial, along with Portfolio Management or Agile Leadership certification

• Career development opportunities
• work-life balance with flexible working arrangements
• employee wellbeing resources and support