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Head of Data Infrastructure & Analytics

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Puffy

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

200000.00 USD / Year
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Job Description:

As our remote Head of Data Infrastructure & Analytics, you will take the helm of our e-commerce data operations, leading a team that powers strategic decisions through enterprise-grade data infrastructure and governance. This role puts you at the center of our analytics transformation—architecting robust systems, implementing data observability frameworks, and ensuring data reliability that drives confident decision-making across our high-growth D2C business. Working closely with our Forbes' member CEO and cross-functional teams, you'll establish the gold standard for analytics operations while enabling data-driven growth in a competitive global market.

Job Responsibility:

  • Data Quality Infrastructure (Your #1 Priority)
  • Audit existing tracking setup (GA4, GTM, Shopify, Klaviyo, ad platforms) and fix every configuration error
  • Build automated validation systems that catch bugs before humans see them
  • Implement pre-leadership QA processes with hard gates
  • Create monitoring and alerting
  • Technical Architecture & Reliability
  • Design and maintain server-side tracking implementation for attribution accuracy
  • Architect data pipelines that handle $2M+ monthly ad spend tracking without errors
  • Own end-to-end data flow: website events → collection → transformation → warehouse → reporting
  • Establish technical standards
  • Operational Excellence
  • Build the QA checklist
  • Implement data observability: automated anomaly detection, metric health dashboards
  • Create runbooks
  • Enforce zero-tolerance culture: accuracy over speed
  • Team Leadership & Process
  • Manage existing Analytics Manager + 2 Data Specialists
  • Train team on proper setup procedures and validation protocols
  • Say "no" to ad-hoc requests that compromise data quality
  • Build scalable processes
  • Strategic Projects (Once Quality is Bulletproof)
  • Drive server-side tracking migration for cookie-less future
  • Implement advanced attribution models for multi-channel $24M+ annual ad spend
  • Scale analytics infrastructure for international expansion

Requirements:

  • 7+ years in digital analytics with proven track record of owning data quality in high-stakes B2C environments
  • Expert-level knowledge: GA4, GTM, server-side tracking, data pipeline architecture, e-commerce tracking
  • Can diagnose and fix tracking setup errors across the entire stack
  • Strong technical skills: SQL expert, Python or R proficiency for data validation
  • Data engineering knowledge: Understand ETL/ELT, data warehousing, API integrations, event-driven architecture
  • Experience building data quality systems: Automated validation checks, data observability, monitoring frameworks
  • Proven team leadership: Can manage 3+ person analytics team
  • Experience with data observability tools (Monte Carlo, Great Expectations, dbt tests)
  • Background in analytics engineering or data reliability engineering
  • Track record in high-growth e-commerce (sleep, wellness, DTC)
  • Experience with attribution modeling for multi-channel marketing
  • Built data quality systems that scaled internationally

Nice to have:

  • Experience with data observability tools (Monte Carlo, Great Expectations, dbt tests)
  • Background in analytics engineering or data reliability engineering
  • Track record in high-growth e-commerce (sleep, wellness, DTC)
  • Experience with attribution modeling for multi-channel marketing
  • Built data quality systems that scaled internationally
What we offer:
  • Continuous learning
  • 10% monthly bonus
  • Premium insurance
  • Achievement recognition
  • Free snacks and lunches
  • Generous annual leave
  • AI tools and tech stack
  • 18+ nationalities
  • Social events & activities
  • Learning and development support (we pay for courses you need to upskill)
  • Career progression opportunities
  • Annual salary review every January
  • Quarterly feedback
  • Commitment to diversity and inclusion
  • Unbiased hiring and achievement recognition
  • State-of-the-art tech and tools
  • Team life insurance coverage
  • Annual flight home (Dubai roles)
  • Generous annual leave entitlement (annual, sick leave, parental, maternity, study leave)
  • Free catered lunch for the entire team on Friday
  • Kitchen restocked daily with healthy snacks, fresh fruits, and beverages
  • Regular social activities and events
  • Monthly Puffy Leader awards to recognize achievement
  • Leaders’ Club membership opportunity for all employees grants access to premium, high-end hotels and wellness clubs (Dubai roles)
  • Puffy product discount of up to 50% for employees and eligibility for a free Puffy mattress after 1 year of service

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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