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Driving AI‑Enabled Culture Change Across Wilson James. WJ is searching for a Head of Data & AI Platforms to own the data and AI backbone of our organisation. This is a delivery‑first, impact‑led role for someone who has already navigated the realities of AI adoption, culture change, and enterprise‑grade data engineering.
Job Responsibility:
Design and own WJ's AI‑ready data architecture, ensuring scalable, secure ingestion pipelines for RAG, real‑time and batch AI use cases, and access to structured and unstructured data
Build and maintain the AI enablement platform, defining patterns, guardrails, and integration approaches that allow rapid, safe deployment of AI across all departments
Embed AI directly into operational workflows, partnering with Product and Automation teams to deliver knowledge retrieval, summarisation, decision support, forecasting, and planning solutions
Lead the engineering of robust, monitored data pipelines, eliminating data quality blockers and ensuring lineage, explainability, and auditability for all AI‑consumed data
Establish and enforce AI‑appropriate governance, covering access control, data sensitivity, model inputs/outputs, and human‑in‑the‑loop controls to ensure ethical, compliant deployments
Act as a senior advisor to Exec and departmental leaders, shaping AI readiness, prioritisation, and organisational adoption strategies
Develop and lead a high‑performing data and AI enablement team, coaching teams across the business to understand, trust, and effectively use AI outputs
Drive measurable AI impact, ensuring solutions move into production, deliver productivity and cost benefits, and shift WJ from AI‑curious to AI‑enabled
Requirements:
Proven, lived experience delivering AI into production and driving cultural adoption
Built data platforms specifically for AI and automation
Strong hands‑on data engineering and architecture expertise
Implemented RAG, semantic layers, or AI‑centric data access patterns
Deep experience with cloud data stacks (Azure preferred)
Governed AI in real operating environments
Delivery‑led, pragmatic, and fast‑moving
Credible with engineers and Exec alike
Calm under pressure, decisive when needed
Values outcomes over elegance
What we offer:
Annual leave entitlement of 25 days
Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme
Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses
Health and Wellbeing – Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents
Financial support
Discounts on hundreds of retail sites
Progression opportunities – many of our team go on to senior and site management roles