Head of Customer Success – Brands & Agencies

We are seeking a senior leader to serve as Head of Customer Success for Global Agency Partnerships, responsible for nurturing and expanding relationships with the world’s largest advertising holding companies. This leader will serve as the primary bridge between our agency clients and the internal solutions ecosystem—product, data, creative, operations, measurement, and sales. This role ensures that every campaign, integration, and partnership delivers best-in-class performance, adoption, and long-term value. You will design the customer success strategy, hire and mentor a high-performing team, and establish the processes, playbooks, and cross-functional rhythms that power the next phase of growth.