Head of Customer Protection

This role is pivotal in providing 2LOD independent oversight, challenge, support and guidance to the group on all aspects of conduct risk matters, helping to shape a culture of integrity and accountability and ensuring that regulatory obligations and conduct expectations are effectively managed. Reporting to the Group Chief Compliance Officer this is a critical senior leadership role within Group Compliance that leads the development and execution of the Group's conduct risk strategy, ensuring that customer outcomes, ethical behaviour, and regulatory expectations are embedded across the group.