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Head of Customer Operations Finance Mexico

Mexico, Mexico City · Job Posted March 22, 2026

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Job Description

We are seeking a highly skilled Finance Manager – Logistic Finance Business Partnering to join our Customer Operations Finance organization. This role is a key strategic partner to our Logistics and Planning teams, driving financial performance, cost competitiveness, and operational efficiency across the end‑to‑end logistics network.

Job Responsibility

  • Act as the primary financial advisor to Logistics & Transportation leadership
  • Translate operational insights into clear financial implications to steer decision‑making
  • Co‑define long‑term logistics strategy and support transformational initiatives
  • Lead logistics financial cycles including budgets, forecasts, and rolling estimates
  • Provide deep‑dive analysis on transport, warehousing cost drivers
  • Conduct monthly performance reviews linking operational KPIs to P&L impact
  • Drive the logistics savings pipeline and ensure governance, phasing, and validation
  • Partner on tendering processes, rate negotiations, and vendor performance checks
  • Benchmark internal/external cost structures to unlock improvement opportunities
  • Lead business case development for logistics network redesigns, automation, or CAPEX proposals
  • Ensure financial rigor across ROI, NPV, sensitivities, and post‑implementation reviews
  • Safeguard compliance with internal controls and capital governance frameworks
  • Ensure accuracy of logistics P&L components, transfer pricing, and regulatory compliance
  • Strengthen internal controls across logistics processes, audits, and reporting routines

Requirements

  • Bachelor’s degree in Finance, Accounting, Economics, Business, or related field
  • Professional certification preferred (e.g., CPA, CMA, CFA)
  • 5–8+ years of experience in FP&A, Controlling, Category finance, FET or similar roles
  • Experience supporting transformation, digitalization, or operational excellence projects is highly desired
  • Strong financial modeling and analytical skills
  • Demonstrated ability to influence stakeholders and drive decision making without authority

Nice to have

Experience supporting transformation, digitalization, or operational excellence projects is highly desired

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