Head of Customer Experience Platform Segmentation Tech Job at Uber (Sunnyvale)

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Head of Loyalty and Personalisation

Unlocking magnetic value by creating and owning the Booker loyalty and personali...

Location

United Kingdom , Wellingborough or Watford

Salary:

Not provided

Booker Group

Expiration Date

March 23, 2026

Requirements

Senior experience in loyalty strategy, CRM, or personalisation in retail, wholesale, or FMCG
Strong commercial mindset with a track record of delivering measurable value through data‑driven activity
Expertise in customer segmentation, behavioural analytics, and targeted communications
Experience leading cross-functional teams and influencing senior leaders
Ability to translate insights into strategic propositions and compelling customer experiences
Excellent stakeholder management, communication, and problem‑solving skills
Customer‑obsessed and insight‑driven
Commercially focused with strong analytical thinking
Collaborative and influential
Strategic mindset with hands‑on delivery capability

Job Responsibility

Own and evolve the overall loyalty and personalisation vision and roadmap for Booker, building a team to support our future ambitions/strategy
Lead the design of compelling loyalty proposition that will drive customer acquisition, retention, and growth across the Booker group
Build and scale personalised customer experiences powered by data, segmentation, and automated targeting
Partner with Data, Tech, Digital & Marketing, Trading, and Insight teams to embed real-time personalisation across digital platforms, marketing, sales team communication and personalised value
Lead test and learn programmes to evolve rewards, incentives and targeted offers
Ensure that loyalty program delivers measurable commercial value, defining and tracking loyalty KPIs, participation metric, and impact of personalised value on sales and profit
Influence the Booker exec and wider business to land the new loyalty and personalisation strategy, championing a customer-centric, data-led culture within the business
Adhering to all Booker policies, storage and handover protocols and successfully completing all my training so that there are zero GSCOP breaches
Lead your team, manage performance and progression, and support team development, ensuring effective succession plans are in place and maintained
Champion diversity and inclusion to ensure everyone feels welcome at Booker and motivating your team with clear expectations and providing recognition

What we offer

A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day
10% off pay monthly & SIM only deals with Tesco Mobile
Up to 30% off car, pet and home insurance at Tesco bank
Free eye test when you spend £50 or more
50% off health checks at Tesco Pharmacy
Exclusive access to discounted RAC breakdown cover rates
An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme
After 3 months service, you can join our annual Save As You Earn share scheme
Retirement savings plan (pension) - save up to 5% and Booker will match your contribution

Fulltime

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Sales Manager, Digital Natives

OpenAI is building a dedicated Digital Natives vertical focused on high-growth t...

Location

United States , San Francisco

Salary:

302000.00 - 335000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

15+ years in enterprise sales or GTM leadership, including significant front-line management experience
Proven success leading enterprise motions in high-growth, technical markets
Experience building or scaling verticalized sales teams
Track record closing and expanding complex, multi-million dollar enterprise opportunities
Strong background in data-driven sales management and operational rigor
Technical fluency (APIs, platform architecture, AI/ML concepts) with the ability to engage CTOs, Heads of Product, and senior engineering leaders
Experience operating in non-standard or emerging GTM environments
Demonstrated ability to hire, coach, and retain top enterprise talent
Comfort with ambiguity and rapid iteration
Public company experience with high accountability standards

Job Responsibility

Recruit and develop a high-performing team of Account Directors
Establish a coaching culture centered on rigorous deal reviews, structured 1:1s, and clear performance standards
Raise the talent bar continuously through thoughtful hiring, development, and accountability
Architect and refine the GTM strategy for high-growth tech and internet companies
Shape territory design, account prioritization, and coverage models aligned to OpenAI’s evolving enterprise segmentation
Codify repeatable sales motions in a fast-changing AI landscape
Implement disciplined pipeline and forecast management practices with high data integrity
Set clear expectations around opportunity qualification, multi-threading, and deal quality
Balance new logo acquisition with strategic expansion and platform adoption
Coach teams through multi-product, multi-stakeholder opportunities involving APIs, platform integrations, and AI-enabled product innovation

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

New Ventures Associate

Location

Saudi Arabia , Riyadh

Salary:

Not provided

Delivery Hero

Expiration Date

Until further notice

Requirements

Have 4 years of work experience in a Tech company or management consulting, Financial Planning & Analysis, or a strategic management function
Project management experience, leading cross functional teams
Internally motivated, energetic, and independent in handling complex problems
Advance skills in Microsoft Office and Google Kit tolls
Being at ease working with numbers, creating complex financial and business scenarios, and using both intuition and data to make decisions
Basic understanding of marketing
Bachelor’s degree in a relevant field is required

Job Responsibility

Contribute in defining potential new ventures that HS could pursue
Develop business cases for potential new ventures
Provide enhancement strategies for current launched new ventures
Conduct market research on similar programs at Delivery Hero entities or other competition platforms
Identify new untapped user segments and potential new venture to target them
Potential impact calculations of new ventures or sub features
Financial modeling for potential new ventures and features
Forecast current ventures financial, orders and users’ projections
Enhance current commercial deals’ structure to get the best value for all parties
Design levers to achieve financial targets

Head of Revenue Operations

Reporting directly to the CFO, the Head of RevOps will drive operational excelle...

Location

United States , New York City; San Francisco

Salary:

Not provided

Snorkel AI

Expiration Date

Until further notice

Requirements

8+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 2 years in a leadership role managing teams
Experience supporting Enterprise sales teams, ideally in a high-growth environment
knowledge of sales tech stacks and hands-on experience implementing and optimizing AI-enabled tools (e.g., Gong, Clari, Drift, Salesforce Einstein)
Strong strategic thinking with the ability to execute and scale repeatable processes
Proven ability to drive cross-functional alignment and influence senior stakeholders
Analytical mindset with a track record of using data to drive business decisions
Excellent communication, leadership, and organizational skills

Job Responsibility

GTM Strategy & Alignment: Partner with ou GM of DaaS and Head of Strategic AI Solutions to operationalize GTM strategies across both businesses, including customer segmentation, territory planning, quota design, and comp planning and administration.
Revenue Systems & Tools: Lead the selection, integration, and optimization of sales enablement and CRM tools with a strong emphasis on leveraging AI-powered platforms to improve productivity and forecast accuracy.
Data & Insights: Own revenue analytics and dashboards to deliver real-time visibility into pipeline health, sales performance, and funnel conversion. Drive data integrity and standardization across systems.
Process Optimization: Architect and continuously improve scalable processes across the customer journey to reduce friction, and drive growth and profitability.
Enablement & Effectiveness: Partner with Sales Enablement to ensure GTM teams are equipped with the right content, training, and tools. Champion AI-enabled solutions to enhance team performance.
Forecasting & Planning: Own the global sales forecasting cadence, holding leaders accountable for their forecasts and delivering high-level insights on sales pipeline, win/loss analysis, and conversion rates to the executive team. Partner with Finance to drive capacity planning.
Compensation: Own the Sales rep compensation process, including comp design, quota setting, attainment and partnering with Accounting on payment
Team Leadership: Build and lead a high-performing RevOps team. Foster a culture of collaboration, accountability, and continuous improvement.

What we offer

Executive leadership seat with direct influence on corporate and product strategy.
Opportunity to shape the legal frameworks defining the next generation of AI and data businesses.
Collaborative, mission-driven culture that values ownership, transparency, and velocity.
Competitive compensation, equity, and benefits in a company that defines a new category of data-centric AI.

New

Head of New Business - Retail and Restaurants

We’re on the hunt for a Head of New Business to grow our selection of partners a...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in a commercial/sales role, business development or new business team
Experience in the Retail/FMCG industry is required
High levels of organisation and able to plate spin with autonomy
Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences
Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations
A team player who can get the best from a multi-functional team, with a win-win/can-do attitude

Job Responsibility

Owning the new business go to market strategy
Pitching, negotiating, and onboarding new partners onto the platform
Partnering with NV Product, Marketing, Ops and Tech to supercharge brand growth
Defining and executing launch plans for your portfolio of new partners, ensuring that Deliveroo is the preferred partner of choice and set up for success
Working cross-functionally to maximise the potential of your accounts
Owning the contract negotiation with your partners to agree on terms that unlock mutual value and managing internal stakeholders during the process for sign off
Creating an inclusive, multi-functional team culture that drives team engagement and high-performance
Supporting Deliveroo’s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments

What we offer

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass

Head of Corporate Sales - Pacific

As Head of Corporate Sales (ANZ) you will lead the local execution of the global...

Location

Australia , Sydney

Salary:

Not provided

avis budget group

Expiration Date

Until further notice

Requirements

A tertiary qualification in Business/Commerce/Marketing (or equivalent experience)
Proven track record in B2B sales including experience leading an enterprise/corporate sales across multi-site or multi-country portfolios (ideally AU & NZ)
Verified ownership of complex RFPs/RFIs, enterprise negotiations, and multi-year MSAs
Demonstrated success hiring/coaching teams and managing to targets
Deep commercial acumen: pricing & bid governance, P&L levers, portfolio optimisation, forecasting
Data-driven sales management: pipeline coverage, stage conversion, win-rate improvement, forecast accuracy
Strong understanding of corporate travel tech and channels (TMCs, GDS/OBT, payments/expense platforms)
Cross-functional orchestration to meet contracted SLAs and deliver profitable mix
Executive presence
comfortable influencing C-suite and senior stakeholders

Job Responsibility

Execute the global corporate sales strategy in ANZ and deliver the annual plan
translate the global direction into territory plans and individual targets
Own enterprise pipeline and forecast accuracy
drive disciplined Salesforce hygiene, stage progression, and win-rate improvement
Lead and coach corporate sales and account management teams
establish clear performance standards, enablement, and succession plans
Orchestrate complex deal pursuits with Pricing, Legal, and Ops
ensure sustainable commercials and service commitments
Strengthen relationships with key corporates, TMCs, GDS/OBT providers
Optimize mix and profitability by segment, product, and channel

What we offer

Competitive Salary
Fully maintained company car
Incentive scheme
Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
Employee Assistance Programme (EAP) – 24/7 support for your mental health and wellbeing
Employee discounts on car rental across Avis Budget Group

Fulltime

Head of Community

As Head of Community, you will turn Lovable’s global builder ecosystem into a me...

Location

Sweden , Stockholm

Salary:

Not provided

Lovable

Expiration Date

Until further notice

Requirements

A proven track record of building and scaling programs from 0→1 in Growth, Product or Community roles
Experience with PLG or community-led growth motions in high-growth tech environments
Technical enough to understand and use Lovable deeply—you should be able to demo the product, troubleshoot issues, and speak the language of builders
Execution-oriented with strong project management skills—you ship fast, iterate based on feedback, and drive results
Data-driven approach to community strategy with ability to set KPIs, analyze performance, and optimize programs
Experience managing teams and mentoring community managers
From the community—ideally you've been an active participant or leader in developer, tech, or builder communities yourself

Job Responsibility

Define and execute Lovable’s global community strategy aligned with revenue, retention, and growth targets (both online & offline)
Expand Lovable into new geographies and segments through community-led initiatives
Build the operating model, tooling, and infrastructure required to scale community globally
Establish measurement frameworks directly linking community activity to activation, retention, expansion, and revenue
Create structured feedback loops between community and product to influence roadmap and improve user experience
Build and scale Lovable's community programs including Ambassadors, Champions, Campus Leaders, and future initiatives
Own end-to-end event strategy from ideation to execution: hackathons, workshops, meetups, and flagship moments (e.g., World Hackathon Tour, SheBuilds)
Track event ROI including attendance, participant activation, conversion to paid, and brand impact
Manage event budgets, sponsorships, and in-kind support (credits, swag, resources)
Partner with external organizations, universities, and companies to host community-led events globally

Fulltime

New

Automation Testing Developer

The Applications Development Programmer Analyst is an intermediate level positio...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

3+ years of technology experience
Need experience in retail Banking domain
Should have good experience of Automation using Selenium, BDD
Knowledge of any programing language : Java, Python
Experience using the tools - Jira, ALM, Zephyr
Leveraging AI in Testing and familiarity with latest technology/innovation
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements
Identify and analyze issues, make recommendations, and implement solutions
Utilize knowledge of business processes, system processes, and industry standards to solve complex issues
Analyze information and make evaluative judgements to recommend solutions and improvements
Conduct testing and debugging, utilize script tools, and write basic code for design specifications
Assess applicability of similar experiences and evaluate options under circumstances not covered by procedures
Develop working knowledge of Citi’s information systems, procedures, standards, client server application development, network operations, database administration, systems administration, data center operations, and PC-based applications
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Fulltime

Head of Customer Experience Platform Segmentation Tech

Uber

Location:
United States , Sunnyvale ▼
San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 19, 2026

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Head of Customer Experience Platform Segmentation Tech

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Location:United States , Sunnyvale ▼San Francisco

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Job Description:

Job Responsibility:

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Job Posted:March 19, 2026

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