CrawlJobs Logo

Head of Customer Due Diligence, APAC

adyen.com Logo

Adyen

Location Icon

Location:
Singapore , Singapore

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As part of our regional growth, we are looking for a strategic and experienced leader to serve as our Regional Head of Customer Due Diligence, APAC. You will oversee a team of 4 Team Leads and their respective teams, spanning onboarding to ongoing reviews, and will play a pivotal role in evolving the CDD function across the region. You will work closely with internal stakeholders - Compliance, Commercial, Product, and Legal - and external stakeholders, including merchants and regulators, to ensure Adyen delivers a risk-aware, efficient, and scalable onboarding and review experience. This role is perfect for a builder, someone excited to drive change management, shape strategy, and create scalable processes as we continue to grow in APAC.

Job Responsibility:

  • Lead and coach a high-performing Onboarding and CDD team across Singapore and Bangalore, including Team Leads, empowering them to grow in CDD knowledge and leadership skills
  • Recruit and expand the function as needed to support regional growth, ensuring consistent coverage and capability across locations
  • Track and evaluate team performance against key metrics and global/regional OKRs, driving continuous improvement
  • Define and execute the regional CDD strategy, ensuring alignment with global policies while addressing APAC-specific regulatory and commercial needs
  • Serve as a senior escalation point for internal and external stakeholders, providing guidance on complex cases and critical decisions
  • Collaborate with Commercial teams to balance risk and business objectives, enabling pragmatic and compliant decision-making
  • Partner with Compliance, Operations, and Product teams to improve processes, identify automation opportunities, and implement scalable solutions
  • Represent the APAC CDD function in regional and global initiatives, translating customer feedback and operational insights into actionable improvements

Requirements:

  • 8+ years of experience in Operations (preferably Onboarding, KYC/CDD, Risk) or Compliance within financial services, fintech, banking, investment banking, or consulting
  • 3+ years of second line people management experience (leading managers or team leads) and building high-performing teams across regions and functions
  • A strategic, operational, and hands-on leader who can translate regulatory and business requirements into actionable, scalable solutions
  • Exceptional at influencing and aligning stakeholders across regions, functions, and seniority levels through clear, confident communication
  • Growth-oriented, focused on optimizing processes, building scalable solutions, and driving individual and team development
  • Comfortable navigating ambiguity and evolving environments, balancing commercial and risk priorities
  • Deeply merchant-focused, keeping the merchant experience at the core of every decision, process, and solution
  • Willing to travel regionally and globally as required

Additional Information:

Job Posted:
December 15, 2025

Work Type:
On-site work
Icon
Adyen - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Head of Customer Due Diligence, APAC

Senior Financial Crime Advisory Manager

As a Senior Financial Crime Advisory Manager your primary role will be to own th...
Location
Location
United Kingdom , London; Sunderland
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Working closely with operational teams and supporting complex reviews, assessments, and investigations with expert staff
  • involvement in giving advice to teams preparing financial crime risk management processes
  • Supporting business change initiatives
  • Overseeing the performance of financial crime risk management functions and managing team inbox queries
  • Reviewing AML controls, providing guidance and review of operational process documents and giving advice on live Customer Due Diligence/Enhanced Due Diligence or investigations
  • Joint money laundering steering group
Job Responsibility
Job Responsibility
  • Own the Transaction Monitoring Risk Assessment, including all related workstreams including but not limited to, forward action plans
  • Support the Head of Financial Crime Advisory in providing detailed advice and guidance to the UKC FCE team and to the wider business in respect of anti-money laundering, sanctions, and anti-bribery and corruption
  • Complete Transaction Monitoring Risk Assessments, ensuring Barclays transaction monitoring risk coverage remains commensurate to the level of business risk exposure, increase the efficiency of transaction monitoring, support the implementation of strategic initiatives and business growth, manage emerging risks and issues in line with Barclays Issue Management Standards
  • Engaging with stakeholders for the various business lines within the remit of UKC FCE, including Financial Crime Business Oversight Compliance colleagues in the UK, the US, APAC and Europe in any relevant engagement with Regulators, Industry Bodies, and law enforcement agencies
  • Provide data-led expert oversight and check and challenge on business and compliance matters
  • Identification and assessment of compliance risks through thorough reviews of business activities, changes, processes, testing and systems
  • Identification and investigation of potential market abuse
  • Conduct investigation of compliance risk events or breaches
  • Implementation of compliance policies and procedures in line with regulatory requirements
  • Collaboration with 1LOD, other relevant Compliance teams and legal, and relevant risk management functions
What we offer
What we offer
  • Hybrid working
  • Structured approach to hybrid working with fixed 'anchor' days
  • Supportive and inclusive culture and environment
  • Commitment to flexible working arrangements
  • Encouragement to embrace mobility and explore operations
  • Fulltime
Read More
Arrow Right

Head of Project Management

We are looking for a Head of Project Management for one of our clients with the ...
Location
Location
Philippines , Manila
Salary
Salary:
Not provided
lobelia.earth Logo
Lobellia
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Engineering degree is a must (mechanical or electrical), preferably a master in energy or related field
  • 10 years of experience in rooftop solar projects execution and solar engineering
  • Proven track record of project lifecycle management from EPC tendering to the start of operations
  • Leadership experience in managing a diverse team
  • Rigorous, organized and able to prioritize tasks and initiatives
  • Strong analytical and problem-solving skills
  • Ability to handle complex situations and work under pressure
  • Ability and willingness to travel as assigned
  • Knowledge of solar specific software (Helioscope, Meteonorm, PVSyst) is highly desirable
  • Proficiency with Microsoft Office
Job Responsibility
Job Responsibility
  • Customer management
  • Lead technical communication with the customer during execution and sometimes during pre-sales
  • Deliver the project in line with contract terms and Conditions Precedent
  • Hold regular progress meetings and manage customer acceptance up to COD
  • Manage EPC tendering, BOM review, contractor selection, and due diligence
  • Optimize the capex (e.g. firm EPC quote) at pre-sales phase, to be in line with the local market prices
  • Ensure building structure and rooftop are fully compliant with company guidelines, before starting project construction
  • Obtain engineering approvals and secure internal contract validations
  • Negotiate and manage EPC contracts, budgets, delays, bonds, LDs, and contract closure
  • Ensure site readiness, structural compliance, and full adherence to HSE and company standards
  • Fulltime
Read More
Arrow Right
New

Forklift Driver

Are you a logistics superhero who masters the art of picking and packing in a la...
Location
Location
Denmark , Taulov
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 25, 2026
Flip Icon
Requirements
Requirements
  • You have experience in driving a clamp truck
  • You are able to speak and understand English
  • You are willing to learn new systems
  • You are flexible
Job Responsibility
Job Responsibility
  • Picking and packing
  • Receiving, processing and shipping orders
  • Clamp truck driving
  • Fulltime
!
Read More
Arrow Right
New

Human Resources Manager

We are looking for an experienced Human Resources Manager to support a healthcar...
Location
Location
United States , Sarasota
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience in an HR Manager or comparable human resources leadership role
  • Strong knowledge of the full employee lifecycle, including hiring, onboarding, employee relations, and offboarding
  • Hands-on experience handling workers’ compensation matters and maintaining HR compliance
  • Proficiency with HRIS platforms
  • experience with ADP Workforce Now is preferred
  • Background in recruiting, HR administration, benefits support, and process improvement initiatives
  • Excellent communication skills with the ability to address sensitive situations calmly and professionally
  • Ability to work independently, manage multiple priorities, and remain flexible in a changing environment
Job Responsibility
Job Responsibility
  • Oversee human resources activities across the employee lifecycle, from recruitment and onboarding through performance support, policy administration, and separation processes
  • Manage employee relations matters with sound judgment and a balanced approach to conflict resolution and workplace concerns
  • Coordinate hiring efforts by partnering with leaders on active openings, screening candidates, and helping move recruitment activities forward efficiently
  • Administer workers’ compensation cases, track documentation, and support timely follow-up in alignment with company procedures and legal requirements
  • Maintain compliance with employment laws, internal policies, and HR standards while promoting consistent practices across the organization
  • Support benefits and HR administration activities, ensuring employee records, transactions, and related processes are handled accurately
  • Use HRIS tools, including ADP Workforce Now, to manage employee data, reporting, and routine human resources workflows
  • Identify opportunities to improve HR processes and implement practical solutions that enhance service, responsiveness, and operational efficiency
  • Provide dependable day-to-day HR support while working independently and adjusting to shifting responsibilities and business needs
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , Dallas
Salary
Salary:
18.00 - 19.75 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
Read More
Arrow Right
New

Mergers & Acquisitions Accountant

We are looking for an experienced Mergers & Acquisitions Accountant to join our ...
Location
Location
United States , Tampa
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Demonstrated experience with mergers and acquisitions accounting, including practical application of ASC 805
  • Strong working knowledge of Sage Intacct is required for success in this role
  • Experience preparing pro forma financial statements in an acquisition environment
  • Solid understanding of balance sheet setup, journal entries, and post-close financial integration activities
  • Ability to analyze acquired company financial data and translate it into accurate accounting records
  • Strong attention to detail and the ability to manage multiple priorities in a fast-paced contract assignment
Job Responsibility
Job Responsibility
  • Prepare acquisition-related accounting in accordance with ASC 805, including initial recognition and purchase accounting support
  • Build opening balance sheets for acquired businesses and ensure balances are recorded accurately in the general ledger
  • Separate financial activity into pre-acquisition and post-acquisition periods to support proper reporting
  • Record and review journal entries required to incorporate acquired entities into company financial statements
  • Develop pro forma financial statements to illustrate the historical impact of completed acquisitions on combined results
  • Align acquired company accounts with the organization’s chart of accounts to support consistent financial reporting
  • Map acquired product or SKU data into internal structures to improve reporting continuity after close
  • Partner with internal accounting stakeholders to support acquisition deliverables and address integration-related accounting questions
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Enrollment in company 401(k) plan
  • Free online training
Read More
Arrow Right
New

Operations Specialist

We are looking for an Operations Specialist to support daily office coordination...
Location
Location
United States , Durham
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting office operations, workplace services, administrative coordination, or facilities-related activities
  • Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail in a fast-paced environment
  • Ability to coordinate meetings, events, and onboarding activities with a high level of professionalism and follow-through
  • Effective communication skills for working with employees, vendors, building management, and internal business partners
  • Proficiency with common office tools and technology, along with confidence handling shipping, supply ordering, and general workplace logistics
  • Ability to work independently, solve routine operational issues, and adapt to changing day-to-day needs
  • Background in regulated or service-driven industries such as consumer banking, consumer lending, credit card operations, or similar environments is a plus
Job Responsibility
Job Responsibility
  • Partner with local leadership and human resources to support onboarding readiness, including workspace preparation, access coordination, and onboarding logistics
  • Organize on-site meetings from start to finish by arranging room setup, coordinating food and beverage service, and ensuring spaces are ready before and after each event
  • Maintain day-to-day office inventory by monitoring supply levels, ordering essential materials, and supporting items such as business cards, shipping needs, and printer upkeep
  • Plan and assist with Durham-based employee events, community outreach activities, volunteer programs, and charitable initiatives
  • Act as a point of contact for facility-related needs by working with property management and external vendors on repairs, maintenance requests, and workplace improvements
  • Receive, sort, and distribute incoming mail and packages in a timely and accurate manner
  • Track service issues and follow through with appropriate partners to help keep the office running efficiently and safely
  • Provide general operational and administrative support for additional tasks and priorities as business needs evolve
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Secondary Cover Teacher

Secondary Cover Teacher | Qualified Lead | Local Secondary Schools Position: Fu...
Location
Location
United Kingdom , Bath
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
May 23, 2026
Flip Icon
Requirements
Requirements
  • Hold QTS
  • Are Versatile & Confident
  • Are a Strong Communicator
  • Are Committed
  • enhanced DBS on the update service (or are willing to apply)
  • 100% dedicated to Safeguarding
Job Responsibility
Job Responsibility
  • Expert Lesson Facilitation
  • Advanced Behaviour Management
  • Adaptive Teaching
  • Professional Handovers
What we offer
What we offer
  • PAYE
  • Referral Bonus
  • Weekly Pay
  • training and education
  • Safeguarding & Prevent
  • Fulltime
!
Read More
Arrow Right