Head of CRM Job at Blu Digital (London)

Head of CRM & Digital

Our client, a nationally recognised group of businesses are currently looking to...

Location

United Kingdom , London

Salary:

76300.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Strong CRM and loyalty experience
Good website optimisation experience (advantage, not essential)

Job Responsibility

Lead the planning, delivery, measurement and ongoing optimisation of loyalty schemes, CRM campaigns and website content to grow customer acquisition
Focus on conversion and retention across the following channels: Loyalty Apps, Email, SMS, Brand Websites and customer bookings
Own and develop the strategy

What we offer

30% Bonus

Head of CRM

Our client, a FTSE 250 client is currently looking to recruit a CRM Manager payi...

Location

United Kingdom , Basingstoke

Salary:

65000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

Experience using an Email automation suite such as Salesforce, Hubspot, or Emarsys
Strong analytical skills
Experience in B2B (ideally, not essential)

Job Responsibility

Managing the customer engagement programme, especially on Email marketing
Focus on campaign setup/automation, reporting and insight, review and building Email marketing strategy

What we offer

30% bonus

Fulltime

Head of CRM - Retail

Our client, a UK business which is one of the most exciting businesses to work f...

Location

United Kingdom , London

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

Set strategies and live and breathe CRM
Experienced at audience development
Highly analytical
Data savvy looking at insights across email and web data

Job Responsibility

Lead the CRM strategy
Develop audiences and engage customers and consumers
Work in collaboration with marketing and IT teams
Lead a team of CRM experts
Develop customer journeys

Fulltime

Global Head of Loyalty - Beauty

We are excited to be working with a well known beauty business looking for a Hea...

Location

United Kingdom , London

Salary:

90000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

extensive experience of defining and delivering loyalty programme strategies in a global retail business

Job Responsibility

manage the successful loyalty programme
be responsible for increasing the revenue generated through the loyalty programme
be an expert at extracting insight and identifying trends and opportunities to improve performance
be highly adept at manipulating information and creating clear and succinct reporting that informs and guides what needs to be done
plan and deliver the global roll-out of the loyalty programme through both company and franchise models

Head of Sales

Join OMNIC, a trailblazer in self-service solutions for logistics, retail, and H...

Location

Latvia , Riga

Salary:

Not provided

OMNIC

Expiration Date

Until further notice

Requirements

3-7 years of experience in sales management or a similar leadership role
Proficient in advanced sales techniques and sales forecasting
Strong knowledge of CRM platforms, preferably Salesforce
Exceptional strategic planning and strategic thinking skills
Solid expertise in client relationship management and customer success strategies
Excellent communication and interpersonal skills for effective client engagement
Ability to align sales objectives with broader business goals and drive measurable results
Fluency in English (C1 level) is required
Proven track record of achieving sales targets and contributing to business growth

Job Responsibility

Develop and implement strategic sales plans to achieve company objectives and drive revenue growth
Lead and mentor the sales team, fostering a high-performance culture focused on results and collaboration
Utilize sales forecasting and CRM management to identify opportunities and optimize sales processes
Build and maintain strong relationships with key clients, ensuring exceptional customer success and satisfaction
Conduct market analysis to identify trends, competitor activities, and customer needs to inform strategic decisions
Collaborate with cross-functional teams to enhance product offerings and improve customer engagement
Report on sales performance metrics and provide insights to executive leadership for strategic planning
Drive innovation in sales strategies to maintain a competitive advantage in the market
Ensure alignment of sales strategies with overall business goals and objectives

What we offer

Competitive salary and performance-based incentives
Opportunities for professional development and career advancement
A supportive and innovative work environment that encourages creativity
Be part of meaningful projects that contribute to sustainability and ecological transformation
Work in a dynamic team that values collaboration and results

Fulltime

Head of Product Engagement

As Head of Product Marketing & CRM, you will be the conductor of user engagement...

Location

Spain , Barcelona

Salary:

Not provided

papernest

Expiration Date

Until further notice

Requirements

Proven experience (8+ years) in Product Marketing, CRM, or Growth roles, ideally in a scale-up or SaaS/B2C environment
Strong expertise in user engagement, lifecycle marketing, and multichannel CRM
Experience managing and growing a team
Data-driven mindset with strong analytical skills and a focus on impact
Excellent communication and storytelling skills, both internally and externally
Ability to navigate across B2B and B2C environments
Fluent in English and proficiency in French or Spanish, Italian is a plus

Job Responsibility

Define a usage-oriented product communication strategy: what benefits, for which segments, and at what moment
Build compelling messaging and storytelling around features and use cases
Adapt positioning based on user insights, behavioral data, and lifecycle stage
Define and orchestrate multichannel product engagement journeys (email, in-app, push, notifications)
Create and manage differentiated communication cycles: Onboarding & activation, Monthly engagement, Re-engagement & churn prevention, Upsell & feature discovery
Leverage behavioral segmentation (usage, frequency, device, customer value) to personalize interactions
Supervise the CRM team in building automated and scalable scenarios
Foster a test & learn culture (A/B tests, timing, content, formats)
Ensure strong alignment between content, timing, channel, and user value
Track key impact KPIs: activation rate, monthly usage, NPS, churn, retention

What we offer

Subscription Warrants for Company Creators (BSPCE) in accordance with company regulations
Pluxee card to manage your tax level through voluntary compensation across services (transportation, dining, childcare)
Attractive deals as a home insurance provider and green energy supplier
Medical insurance through Alan or Sanitas, with up to 50% coverage by papernest (after 6 months)
Free healthy breakfast every Tuesday
Discounts with Barcelona restaurants, gyms, leisure, and care centers
Access to online learning platforms
Bi-monthly Tech Fridays for innovation, personal training, and knowledge sharing
Real opportunities to grow your expertise or explore new paths
2 days of remote work per week to optimize focus and flexibility

Head of Marketing

Part-Time Head of Marketing Opportunity! Must have legal experience. We're suppo...

Location

United Kingdom , Brighton, East Sussex

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven marketing leadership, ideally in a service-led environment in a Legal Environment
Strong digital expertise: SEO, content, email, and social platforms
Experience with CRM and automation tools
Skilled in brand development, analytics, and stakeholder engagement
Commercial awareness and budget management experience

Job Responsibility

Develop and lead a clear marketing strategy aligned with business goals
Drive digital campaigns across SEO, email, and social media (LinkedIn, Facebook, Instagram)
Build brand awareness and consistency following a recent brand refresh
Manage marketing performance using KPIs and reporting dashboards
Oversee CRM and automation tools to streamline and personalise campaigns
Plan and promote client events and engagement initiatives
Identify new marketing channels and growth opportunities
Manage budgets and mentor the marketing team

What we offer

Flexible hours

Parttime

Legal Head of Marketing

Part-Time Head of Marketing Opportunity! We're supporting a Legal organisation a...

Location

United Kingdom , Brighton

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven marketing leadership, ideally in a service-led environment in a Legal Environment
Strong digital expertise: SEO, content, email, and social platforms
Experience with CRM and automation tools
Skilled in brand development, analytics, and stakeholder engagement
Commercial awareness and budget management experience

Job Responsibility

Develop and lead a clear marketing strategy aligned with business goals
Drive digital campaigns across SEO, email, and social media (LinkedIn, Facebook, Instagram)
Build brand awareness and consistency following a recent brand refresh
Manage marketing performance using KPIs and reporting dashboards
Oversee CRM and automation tools to streamline and personalise campaigns
Plan and promote client events and engagement initiatives
Identify new marketing channels and growth opportunities
Manage budgets and mentor the marketing team

What we offer

Flexible hours

Parttime

Head of CRM

Blu Digital

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 06, 2025

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Job Posted:
December 06, 2025