This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Shape the future of IT at Dotdigital. Join us as our Technology Solutions Manager—a hands-on yet strategic leader responsible for evolving, shaping, and scaling our global Corporate IT landscape. A high-impact, visible leadership role with significant autonomy and the opportunity to shape the future of IT at Dotdigital. A growing, dynamic, supportive culture, and space to develop your leadership and strategic influence.
Job Responsibility:
Lead, mentor, and develop a multinational IT team (currently 6)
Own our global, cloud-first Corporate IT infrastructure (Microsoft 365, Azure, networking, telephony, endpoints)
Partner with InfoSec to maintain and improve IT security practices and compliance
Oversee all aspects of device, identity, and access management
deliver seamless user onboarding/offboarding
Ensure the highest levels of user satisfaction by driving continual improvement and proactive support
Design and deliver global IT strategies, aligning technology with business goals
Lead or sponsor IT projects—including service transitions, new tools rollouts, integration/M&A projects, or DR/BCP planning
Introduce and embed process improvements, innovation, and automation
Direct and optimise a significant IT budget (multi-million pound scope)
report, forecast, and drive ROI
Own IT procurement, vendor selection, contract negotiations, and supplier performance management
Oversee IT asset management, lifecycle planning, and refresh cycles
Requirements:
Proven senior experience leading Corporate IT / ICT in complex, multi-site/global business environments
Demonstrable expertise in strategic IT operations, team leadership, budgeting, and vendor management
Track record of successfully delivering transformation, standardisation, or IT modernisation projects
Hands-on knowledge of Microsoft 365, Azure, device management, and enterprise IT operations (Windows, macOS environments, cloud networks)
Strong business partnering, stakeholder management, and communication skills
Deep commitment to customer service and operational excellence
Experience managing or auditing to regulatory frameworks (ISO 27001, ITIL), and working closely with Information Security
Experience leading and supporting remote-first, international user bases
Nice to have:
Experience with M&A IT integration or complex change management