CrawlJobs Logo

Head of Core Segment

Singapore, Singapore · Job Posted April 24, 2026
Apply Position
Job Link Share

Job Description

Citi Commercial Bank (CCB) in Singapore is seeking an experienced and dynamic individual to lead a critical, newly formed Core client segment focused on small & medium sized enterprises with cross border linkages, and those requiring high-volume, digitally-led portfolio coverage. This role is pivotal in driving growth, expanding market share, and enhancing client engagement for this segment which is a material revenue contributor for CCB Singapore. The Head of Core Segment will be responsible for defining and executing the strategic vision for this portfolio, leveraging digital solutions for efficient acquisition and scalable relationship management, while ensuring a superior client experience. This role reports to the Head of Citi Commercial Bank, Singapore.

Job Responsibility

  • Develop and articulate a clear strategic roadmap for the segment, aligning with CCB's overall growth objectives
  • Oversee the management and performance of a high-volume client portfolio, focusing on revenue generation, profitability, and risk mitigation
  • Lead a high-performing team of bankers focused on new client origination, relationship management, and credit portfolio management
  • Lead efforts to identify, acquire, and grow relationships, including startups, high-growth companies, and digitally native businesses
  • Identify market opportunities, emerging trends, and competitive landscape to position Citi as the preferred banking partner for this client segment
  • Manage the segment's P&L and returns, including revenue targets, expense management, and capital allocation
  • Ensure effective collaboration with internal product and functional stakeholders
  • Collaborate with Product teams to tailor and develop innovative banking solutions (e.g., cash management, trade finance, lending, FX) to address client needs
  • Drive innovation in digital client acquisition, onboarding, and servicing models to achieve high-volume scalability
  • Implement data-driven strategies for targeted client outreach and portfolio growth
  • Monitor portfolio health, identify early warning signals and implement necessary corrective actions
  • Foster a culture of innovation, client-centricity, and continuous improvement
  • Ensure adherence to regulatory requirements, internal policies, and risk management frameworks
  • Implement robust controls to manage credit, operational, and reputational risks inherent in serving a high-volume client segment

Requirements

  • Minimum of 10-12 years of experience in commercial banking, corporate banking, or a related financial services role, with a strong focus on strategy, business development, and portfolio management
  • Proven and strong track record of successfully managing and leading teams through organizational change
  • a reputation for retaining, attracting and developing talent
  • Proven track record of leading and growing client segments
  • Demonstrated experience in managing significant P&L responsibilities and driving financial performance
  • Ability to influence and collaborate effectively across all levels of the organization
  • Exceptional ability to formulate and execute strategic plans for market penetration and growth
  • Strong financial analytical skills and understanding of corporate finance, credit risk, and product profitability
  • Advanced level credit skills with the capability to demonstrate advanced level credit skills to be appointed a senior credit officer
  • Demonstrated commitment to understanding and serving client needs, with a track record of building strong client relationships
  • Proven leadership ability with excellent interpersonal, verbal and written communication skills
  • Ability to thrive in a fast-paced, evolving environment and effectively manage change
  • Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges
  • Bachelor's degree required, MBA or advanced degree in Finance, Business, or a related field preferred

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Head of Core Segment

8 matching positions

Managing Director, Head of Core Segment, Citi Commercial Bank

Citi Commercial Bank (CCB) in Hong Kong is seeking a highly experienced and dyna...
Location
Location
Hong Kong , Kowloon City
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 15+ years of experience in commercial banking, corporate banking, or a related financial services role, with a strong focus on strategy, business development, and portfolio management
  • Proven and strong track record of successfully managing and leading teams through complex change
  • a reputation for retaining, attracting and developing talent
  • Proven track record of success in leading and growing client segments
  • Demonstrated experience in managing significant P&L responsibilities and driving financial performance
  • Ability to influence and collaborate effectively across all levels of the organization
  • Exceptional ability to formulate and execute strategic plans for market penetration and growth
  • Significant experience with commercial credit decision making authority, with experience in complex capital structures and cross border transactions
  • Strong financial analytical skills and understanding of corporate finance, credit risk, and product profitability
  • Minimum intermediate level credit skills with the capability to demonstrate advanced level credit skills to be appointed a senior credit officer
Job Responsibility
Job Responsibility
  • Develop and articulate a clear strategic roadmap for the segment, aligning with CCB's overall growth objectives
  • Oversee the management and performance of a high-volume client portfolio, focusing on revenue generation, profitability, and risk mitigation
  • Lead a high-performing team of banking professionals focused on digital sales, relationship management, and credit analysis
  • Lead efforts to identify, acquire, and grow relationships, including startups, high-growth companies, and digitally native businesses
  • Identify market opportunities, emerging trends, and competitive landscape to position Citi as the preferred banking partner for these client types
  • Manage the segment's P&L and return, including revenue targets, expense management, and capital allocation
  • Ensure effective collaboration with internal stakeholders across credit, product and operations
  • Collaborate with product teams to tailor and develop innovative banking solutions (e.g., cash management, trade finance, lending, FX) that meet the specific needs of clients
  • Drive innovation in digital client acquisition, onboarding, and servicing models to achieve high-volume scalability
  • Implement data-driven strategies for targeted client outreach and portfolio expansion
  • Fulltime
Read More
Arrow Right

Head of Consumer Strategy & Operations, Uber Eats Taiwan

The Head of Consumer Strategy & Operations is a cornerstone of the Taiwan leader...
Location
Location
Taiwan (ROC) , Taipei City
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10–15 years of experience in high-growth eCommerce, strategy consulting, or commercial operations
  • Demonstrated experience managing complex consumer growth levers at scale
  • Strong strategic thinking combined with hands-on execution capability
  • Fluency in English and Traditional Mandarin (written and verbal)
Job Responsibility
Job Responsibility
  • Own and design the end-to-end consumer growth strategy across acquisition, retention, and resurrection
  • Continuously benchmark against competitors to strengthen Uber Eats’ value proposition while maintaining margin discipline
  • Define the strategic framework for eater investment and capital allocation
  • Analyze unit economics and ROI to optimize spend efficiency and drive sustainable growth
  • Lead the strategy for Uber’s cross-platform membership program across Delivery and Mobility
  • Own value proposition design, lifecycle optimization, and long-term economic viability
  • Deepen engagement with high-value consumer segments
  • Build a mutual growth ecosystem by aligning merchant-funded offers with consumer demand
  • Lead co-marketing strategies that unlock incremental volume and shared ROI for both merchants and Uber
  • Act as the key interface between Taiwan and Regional/Global Product teams
  • Fulltime
Read More
Arrow Right

Head of Customer Success

Permate is seeking a strategic and hands-on Head of Customer Success to lead our...
Location
Location
Vietnam , Ho Chi Minh
Salary
Salary:
Not provided
permate.com Logo
Permate
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years experience in Customer Success, Account Management, or Client Services in a SaaS or AdTech/MarTech environment
  • Proven success in managing teams of 5–15 people, including AMs, Success Managers, and Support roles
  • Strong command of customer lifecycle metrics, customer segmentation, and playbook execution
  • Experience working with CRM and CS tools (e.g., HubSpot, Salesforce)
  • Experience working with both enterprise clients and partner ecosystems (e.g., publishers, agencies)
  • Comfortable working in a rapidly changing, fast-paced environment with ambiguity
  • Fluent in both Vietnamese and English (written & spoken)
Job Responsibility
Job Responsibility
  • Commit to contributing personal value toward the company’s and department’s common goals
  • Commit to achieving personal objectives as set
  • Develop and execute a full-lifecycle customer success strategy (Onboarding → Activation → Adoption → Expansion → Renewal/Growth) ensure customer at all segment including enterprise, mid-market, SMBs achieve highest value from Permate platform, increasing customer retention, expansion, and NRR
  • Hire, coach, and manage a cross-functional team including, Customer Success Executives, and support staff
  • Segment customer service levels based on customer type (e.g., enterprise, SMB, publishers, agency)
  • Build standardized and scalable onboarding playbooks for brands, publishers and agencies
  • Ensure successful implementation and early wins during the first 30–90 days of account activation
  • Collaborate closely with Product, Sales, Marketing and Publisher Development to align education, support, and platform usage strategies
  • Identify and drive expansion opportunities through feature adoption and partnership growth strategy
  • Collaborate with Sales and Customer Solutions to renew and grow existing contracts
What we offer
What we offer
  • Annual performance and salary reviews (salary increments every 6 months based on capability)
  • Receive 85% of the official salary during the probation period
  • 13th-month salary and other holiday bonuses throughout the year
  • Annual health check-ups at reputable hospitals
  • Full welfare benefits and social insurance as per Vietnamese labor law
  • 12 days of annual leave and other public holidays
  • Travel, lunch allowances, and free drinks/coffee at the mini bar
  • Great working environment with friendly and talented colleagues
  • Fulltime
Read More
Arrow Right

Head of Customer Monetization & CRM

Our Client is a prominent player in the digital ecosystem, with an established p...
Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
isg.com Logo
ISG Italy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior Expertise: Substantial professional background in customer monetization strategies, recurring revenue models, CRM, or performance-based growth
  • Proven Track Record: Demonstrated success in leading growth, retention, or customer lifecycle optimization initiatives
  • Analytical Mastery: Comprehensive knowledge of digital funnels, user journeys, and data-driven decision-making processes
  • Collaborative Leadership: Experience working in close partnership with product, technology, and other core functional departments
  • Ownership Mindset: A leader who combines commercial intuition with the ability to manage complex operations and P&L-close results
Job Responsibility
Job Responsibility
  • Direct the comprehensive user base monetization roadmap, with a primary mandate to scale recurring consumer income
  • Orchestrate full-funnel initiatives, managing everything from initial user acquisition and conversion to long-term retention and churn mitigation
  • Convert complex behavioral analytics into actionable commercial strategies
  • Maintain full P&L accountability for the hybrid service portfolio
  • Continuous optimization of access control & monetization logic, pricing structures, and product bundling
  • Streamline user journeys (registration and access) to minimize friction and maximize lifetime value (LTV)
  • Oversee all performance-based marketing efforts, ensuring high ROI across paid channels for both subscriptions and e-commerce
  • Establish a culture of rigorous testing and data-driven experimentation
  • Synchronize marketing objectives with product development and content operations
  • Define and execute a sophisticated CRM strategy focused on personalization and smart segmentation
  • Fulltime
Read More
Arrow Right

Head of Data Science & Analytics

A hands-on data leader is sought who thrives at the intersection of high-impact ...
Location
Location
United States , Fort Lee
Salary
Salary:
200000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a quantitative or related field and 8+ years of relevant experience
  • Proven hands-on SQL, Python, and Databricks skills
  • Data science experience within a marketing context, including: Attribution modeling
  • Audience segmentation, targeting, and measurement
  • Campaign lift analysis
  • Predictive modeling
  • KPI forecasting and scenario planning
  • Funnel conversion analysis
  • Geographic performance and market opportunity analysis
  • Marketing experimentation frameworks
Job Responsibility
Job Responsibility
  • Embed data science into the core of marketing and business decisions, leveraging expert knowledge of marketing analytics, business operations, and high-impact team building
  • Lead and oversee a team of data scientists and analysts focused on delivering best-in-class models and actionable insights
  • Collaborate daily with cross-functional teams to understand evolving business needs, and develop effective analytics solutions and models
  • Execute a roadmap to continuously improve the accuracy and functionality of models, enhancing overall business outcomes
  • Drive data science initiatives that improve customer engagement and operational efficiency through personalization and targeting
  • Deliver value-creating projects, including customer segmentation, propensity models, and dynamic bidding algorithms
  • Serve as subject matter expert and primary producer for forecasting model development and execution, partnering with enterprise data management and technology teams
  • Prepare and deliver presentations summarizing key insights and recommendations to senior stakeholders
  • Foster a learning mindset throughout the team, supporting a collaborative and client-focused culture motivated by business and technical challenges
What we offer
What we offer
  • Health and Welfare Benefits: Medical, dental, vision, health savings account, flexible spending accounts, accident/critical illness coverage, life insurance, AD&D, legal, identity theft protection, employee assistance program, wellbeing resources
  • Paid Holidays and Time Off: Short-term/long-term disability, paid parental and adoption leave, jury duty, military, and bereavement leave
  • Retirement Benefits: Savings plan with annual company contribution
  • Eligible for the annual bonus program
  • Fulltime
Read More
Arrow Right

Head of Customer Monetization and CRM

Location
Location
Hungary , Budapest
Salary
Salary:
Not provided
isg.com Logo
ISG Italy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior Expertise: Substantial professional background in customer monetization strategies, recurring revenue models, CRM, or performance-based growth
  • Proven Track Record: Demonstrated success in leading growth, retention, or customer lifecycle optimization initiatives
  • Analytical Mastery: Comprehensive knowledge of digital funnels, user journeys, and data-driven decision-making processes
  • Collaborative Leadership: Experience working in close partnership with product, technology, and other core functional departments
  • Ownership Mindset: A leader who combines commercial intuition with the ability to manage complex operations and P&L-close results.
Job Responsibility
Job Responsibility
  • Strategic Revenue Leadership: Scale recurring consumer income and take full P&L accountability for the service portfolio while managing the monetization roadmap
  • Full-Funnel & Lifecycle Management: Orchestrate the entire user journey—from acquisition and conversion to long-term retention—minimizing friction and maximizing Customer Lifetime Value (LTV)
  • Performance & Growth Marketing: Oversee ROI-driven marketing efforts and access control optimization, fostering a culture of rigorous, data-driven experimentation
  • CRM & Engagement Strategy: Execute sophisticated personalization and automated communication programs (email, push, on-site) using smart segmentation to deepen customer loyalty
  • Leadership & Team Development: Manage and inspire a multidisciplinary team of 10-15 professionals, cultivating an environment of high accountability and commercial impact.
Read More
Arrow Right

Head of Supply Chain EBP France

At Etex, our purpose is to inspire new ways of living. We are an international l...
Location
Location
France , Avignon
Salary
Salary:
Not provided
ursa.pl Logo
URSA Polska sp. z o. o.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in supply chain or other relevant field
  • Several years of experience in a similar role
  • Proven expertise in Supply Chain (OTC, Planning, Logistics)
  • Good understanding of Transport and Warehouse operations, combined with innovative approach
  • Excellent leadership skills
  • International experience, in a matrix, multisite organization
  • Strong analytical skills and IT literacy
  • Ability to negotiate complex commercial agreements and strategic suppliers/stakeholders
  • Proficiency in French and English
  • Willingness and ability to be present in our office in Avignon 4 days a week
Job Responsibility
Job Responsibility
  • Lead and orchestrate all Supply Chain activities and processes in EBP France with safety and customer at the core
  • Drive and monitor Supply Chain performance to meet divisional and local objectives (customer centricity, landed cost, best‑in‑class processes)
  • Directly lead French SC teams across Planning, Customer Service, and Logistics
  • Implement local SC strategy to optimize networks, reduce total cost and lead time, and optimize inventory based on market and segment needs
  • Develop the SC organization: talent management, succession planning, and capability building across SC and non‑SC stakeholders
  • Define and execute the roadmap to harmonize processes and deploy best practices (S&OP, master scheduling, MRP, DDMRP, logistics)
  • Lead the end-to-end planning processes in France (Demand Planning, S&OP, and Production Planning)
  • Set and achieve SC targets for safety, inventory, logistics costs, service/delivery performance, lead CI programs and projects and track results via dashboards
  • Build internal/external partnerships and lead maturity assessments to align stakeholders and advance Supply Chain Excellence roadmaps
What we offer
What we offer
  • We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023! And one of the top companies to grow your career in Belgium in 2023 according to LinkedIn!
  • Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships and new ways of working, placing the highest importance on the safety and working environment of our people
  • Our ‘Road to Sustainability 2030’ is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions
  • We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination
Read More
Arrow Right

Head of Data Science & Analytics

A hands-on data leader is sought who thrives at the intersection of high-impact ...
Location
Location
United States , Fort Lee
Salary
Salary:
200000.00 USD / Year
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in a quantitative or related field and 8+ years of relevant experience
  • Proven hands-on SQL, Python, and Databricks skills
  • Data science experience within a marketing context, including: Attribution modeling
  • Audience segmentation, targeting, and measurement
  • Campaign lift analysis
  • Predictive modeling
  • KPI forecasting and scenario planning
  • Funnel conversion analysis
  • Geographic performance and market opportunity analysis
  • Marketing experimentation frameworks
Job Responsibility
Job Responsibility
  • Embed data science into the core of marketing and business decisions, leveraging expert knowledge of marketing analytics, business operations, and high-impact team building
  • Lead and oversee a team of data scientists and analysts focused on delivering best-in-class models and actionable insights
  • Collaborate daily with cross-functional teams to understand evolving business needs, and develop effective analytics solutions and models
  • Execute a roadmap to continuously improve the accuracy and functionality of models, enhancing overall business outcomes
  • Drive data science initiatives that improve customer engagement and operational efficiency through personalization and targeting
  • Deliver value-creating projects, including customer segmentation, propensity models, and dynamic bidding algorithms
  • Serve as subject matter expert and primary producer for forecasting model development and execution, partnering with enterprise data management and technology teams
  • Prepare and deliver presentations summarizing key insights and recommendations to senior stakeholders
  • Foster a learning mindset throughout the team, supporting a collaborative and client-focused culture motivated by business and technical challenges
What we offer
What we offer
  • Eligible for the annual bonus program
  • Health and Welfare Benefits: Medical, dental, vision, health savings account, flexible spending accounts, accident/critical illness coverage, life insurance, AD&D, legal, identity theft protection, employee assistance program, wellbeing resources
  • Paid Holidays and Time Off: Short-term/long-term disability, paid parental and adoption leave, jury duty, military, and bereavement leave
  • Retirement Benefits: Savings plan with annual company contribution
  • Fulltime
Read More
Arrow Right