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We are seeking a dynamic and commercially astute Head of Contracting in Greece to lead and develop a high-performing contracting team across one of our key markets. This strategic role combines hands-on hotel contracting with people leadership and is instrumental in driving revenue growth, optimizing regional performance, and delivering best-in-class partnerships with suppliers. The successful candidate will foster a culture of excellence, innovation and accountability, ensuring both personal and team targets are met while strengthening the company’s hotel portfolio in Greece.
Job Responsibility:
Manage a team/unit within the specified region comprising of Contracts Managers and Product Managers
Ensure the team deliver results and achieve targets in accordance with departmental and company KPI’s and objectives
Build, grow and nurture Best in class team/unit
Monitor and evaluate the region’s performance against targets by identifying trends and opportunities
Contract a personal hotel portfolio
secure best possible rates, conditions, and inventory with suppliers, achieve targets in a specified number of hotels within the designated area of responsibility
Undertake projects as required on behalf of the Contracting arm of the Purchasing Dept
Lead and manage the unit, ensuring all team members achieve company KPI’s and objectives through monitoring performance, encouraging feedback, innovation, and proactivity in an effective manner
Conduct regular one-to-one meetings: Within the team/unit and with the Regional Team Manager
Involvement in department’s recruitment process as required
Ensure team/unit is conversant with key procurement requirements in the region (channel managers, connectivity, sales, loading, ops etc.)
Have team/unit take ownership of commercial relationships with hotels, liaising closely with other departments (broadly “Reservations”, “Sales”, “Revenue”, “Accounts”) as opportunities arise
Effective internal communication with other departments, i.e. promote and highlight successful contracting campaigns and highlight potential destination-oriented issues, as and when appropriate/required
Deputise in the absence of the Director of Contracting
Meet targets in accordance with annual departmental and company KPI’s and objectives
Negotiate and agree competitive contracts meeting company requirements in terms of rates, allocations, commissions, override agreements and other key contracting criteria in the designated areas
Analyse production volumes to ensure adequate inventory in line with destination targets
Maximise contract performance by negotiating tactical and special offers
Schedule and undertake in the year contracting trips for renewals and new hotels in line with personal targets
Provide suggestions/advice to the Pricing and Revenue team to maximise profit margin when needed
Requirements:
Aptitude for leading and motivating a team with ambition to succeed
Ability to delegate competently
Target driven mentality
Able to communicate internally and externally in an effective and in a timely manner
Competent in managing expectations
Minimum 5 years’ hotel contracting experience and team management
Strong negotiation skills
pro-active team leader
Well-developed written and verbal communication skills (internal and external) in both Spanish and English
Accurate with attention to detail
Able to develop, and maintain, strong and trusting relationships with hoteliers and colleagues
A solid working knowledge of Microsoft Word, Excel and Outlook