Head of Contract Job at artemest (Milan)

Job Description

The Head of Contract is responsible for defining, developing, and leading Artemest’s global Contract business, positioning the brand as a reference partner for high-end hospitality, residential, and retail projects worldwide. This role combines strategic leadership, commercial development, and project execution, ensuring Artemest’s artisanal excellence, customization capabilities, and curated network of makers are translated into scalable, profitable contract solutions aligned with luxury market standards.

Job Responsibility

Identify and develop opportunities in hospitality, luxury residential, yachting, retail, offices, and public spaces
Build Artemest’s presence among architects, interior designers, developers, hospitality operators, procurement companies, and project managers
Establish Artemest as a preferred contract partner for multi-category projects
Lead business development activities for the team
Lead negotiations for large-scale and high-value contract projects, including pricing, margins, timelines, and contractual terms
Define commercial policies, discount structures, and profitability targets for the Contract channel
Manage key global accounts and strategic partnerships
Collaborate with Sales, Marketing, and Marketplace teams to integrate contract opportunities into Artemest’s ecosystem
Lead the Contract team (sales, account management, project management, design)
Collaborate closely with Artemest International Sales Teams (NY, Miami, London, Dubai) to evaluate opportunities and secure project development standards
Define processes, tools, and KPIs to support scalable growth
Foster a culture of excellence, accountability, and collaboration
Oversee the full contract project lifecycle: from brief analysis and feasibility to production coordination, delivery, and installation
Coordinate internal teams and external partners (artisans, manufacturers, logistics providers)
Ensure compliance with technical, regulatory, and quality standards required in international contract projects
Monitor timelines, budgets, risks, and client satisfaction
Work closely with artisans and manufacturers to scale bespoke solutions while maintaining artisanal quality
Translate client and market needs into product and service enhancements

Requirements

7/10+ years of experience in Contract / Project Business within luxury furniture, design, or interiors
Solid commercial acumen with experience managing complex negotiations and P&L impact
Proven track record in roles comparable to Head of Contract / Project Sales in premium or luxury brands
Deep understanding of contract project dynamics, including hospitality and bespoke projects
Strong operational and project management skills
International mindset and willingness to travel extensively
Strategic thinking with hands-on execution capability
Strong leadership and influencing skills
Excellent negotiation and stakeholder management
High sensitivity to luxury positioning, craftsmanship, and design culture
Ability to balance creativity, feasibility, and profitability
Fluent in English and Italian

What we offer

Opportunity to shape and scale the Contract division of a globally recognized luxury platform
Work at the intersection of Italian craftsmanship, design excellence, and international projects
High visibility role with direct impact on Artemest’s global growth and brand authority

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Head of Contract

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