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Ramp is building a media brand, not a content calendar. Customers already know us for our product velocity and the time and money we save them. Now we want to be something more: the voice people seek out for insight at the intersection of technology and finance. You’ll take the raw ingredients we already have – leading technology, an engaged community, an in-house economist with a daily pulse on markets, and a brand unafraid to take risks – and turn them into a cohesive media engine that entertains, informs, and shapes how people think. We’re looking for a Head of Content who thinks like a media builder. Someone who can define a clear point of view, create repeatable editorial formats, and partner closely with Social to ensure those ideas travel, especially in a world where social-native video and YouTube are the front door for discovery. Your mandate is to build and run the content operation across the full funnel. That means defining Ramp’s voice and editorial strategy, overseeing production across formats, growing our audience, and tying what we ship to clear outcomes. You understand how stories move across channels and how to test, iterate, and scale what works. You bring strong editorial judgment and enough technical fluency to see where content is headed. You’ve used AI to make teams more effective and have a thoughtful point of view on how it should (and shouldn’t) be applied. You keep close tabs on where great content is being made today and what those teams are doing differently. Reporting to the Head of Communications and Content, you’ll manage a small, high-output team while also remaining meaningfully hands-on yourself.
Job Responsibility:
Define the voice: Make Ramp’s voice unmistakable. Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos
Create repeatable media formats: Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets
Grow the audience: Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people
Scale with AI: Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling
Turn attention into action: Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates
Experiment relentlessly: Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before
Partner across Ramp: Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver
Raise the bar: Set the standard for a content organization that will grow under your leadership
Requirements:
Proven experience building high-quality content across formats, with comfort being on-camera or shaping on-camera work
Strong editorial judgment and the ability to decide what not to make
Fluency in modern media patterns: hooks, pacing, serial formats, and audience retention
A clear point of view on how AI changes content creation and distribution, without outsourcing taste to tools
A track record of building content strategies that drive both brand perception and business outcomes
Experience in, or a strong desire to learn about, fintech
What we offer:
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees