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We’re looking for a Head of Compliance Programmes to join our London team. This is a hybrid role. In this role, you’ll help us lead high-impact cross-functional programmes - from product feature rollout and transformational projects - ensuring compliance risks are mitigated across markets while protecting our riders’ experience.
Job Responsibility
Lead global compliance initiatives: Own and drive critical operational compliance programmes across markets, such as Right to Work processes, Facial Recognition deployment and others
Manage senior governance and communications: Lead multiple stakeholders to guide executive decision-making, ensuring local market nuances and best practices are successfully integrated into global policies and processes
Drive data-led compliance strategy: Map out the business impact of compliance initiatives on marketplace dynamics
Partner with Product and Policy: Collaborate with Product teams to design and execute go-to-market (GTM) strategies for new features, while managing high-level escalations and complex edge cases
Establish global audit standards: Own and execute comprehensive audits across all markets to build market-specific risk profiles and implement scalable improvements
Requirements
Significant leadership in complex environments: Proven experience leading operations, transformation, or compliance functions within a fast-moving business
Strong analytical and data fluency: Experience leveraging data insights, conducting performance analysis
Exceptional stakeholder influence: Proven ability to manage senior stakeholders, align conflicting priorities across departments, and influence executive leadership
Scale programme delivery: A track record of successfully delivering cross-functional or multi-market programmes from conception through to execution
Nice to have
Product rollout experience: Prior experience supporting launch operations or go-to-market mechanics for technical product features
International regulatory exposure: Experience navigating operational compliance and legal nuances across markets
What we offer
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
Life assurance
Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
Excellent kit to enable working from home and a parent-friendly working culture
Access to free mortgage advice
Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions