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Head of Commissioning

United Kingdom, Surrey · Job Posted March 04, 2026
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Job Description

We’re looking for a Head of Commissioning to ensure a strong, stable business-as-usual leadership who is responsible for the strategic planning and execution of service provision during a period of transformation. Its core purpose is to ensure continuity, compliance and effective delivery for residents, providers and elected members. This is not a transformation or redesign role; it is a BAU commissioning leadership post that requires someone who can deliver consistently, keep the system operational, and provide reassurance and stability.

Job Responsibility

  • Lead the implementation of the Dynamic Purchasing System (DPS) for providers supporting people with learning disabilities, autism and mental health needs
  • Act as the single, trusted point of contact for providers and elected members, ensuring clarity and confidence in commissioning arrangements
  • Maintain strong provider relationships and ensure providers remain engaged throughout the transformation
  • Oversee completion and embedding of the new Support in the Community tender
  • Embed care‑technology commissioning approaches across the service to support a sustainable care‑tech strategy for future councils
  • Ensure commissioning activity aligns with political, strategic and financial priorities
  • Maintain practice standards, customer service, quality assurance, performance and contract management across commissioning services
  • Lead service improvement, transformation and commercial awareness across directorates
  • Build and lead cross‑functional teams (Procurement, Legal, Finance, Contracts, Business Analysis) through direct and matrix management
  • Develop and manage markets to meet current and future service needs
  • Work collaboratively with statutory, voluntary and third‑sector partners, professionals, individuals, carers and families
  • Able to work and travel across the county with geographically dispersed teams
  • Lead service planning to ensure high‑quality, value‑for‑money services
  • Recommend policy and practice improvements in collaboration with stakeholders
  • Provide professional leadership and foster a culture of performance and accountability
  • Offer expert advice to managers to support good practice and statutory compliance
  • Maintain effective budgetary control and ensure legal and regulatory compliance
  • Lead major programmes and represent the service in internal and external initiatives
  • Champion transformational change and embed new ways of working
  • Foster partnership working to promote sustainable service improvements
  • Be available on‑call if required to maintain key service delivery or respond to serious incidents

Requirements

  • Degree or equivalent professional qualification, with management‑level experience in a complex environment
  • Extensive knowledge of change management, project management and continuous improvement
  • Strong understanding of commissioning practice, processes and sector‑wide context
  • Ability to balance policy development with operational delivery
  • Advanced leadership skills, with the ability to inspire, motivate, coach and develop teams
  • Excellent written and verbal communication, interpersonal, negotiation and influencing skills
  • Ability to work collaboratively with internal and external partners
  • Deep understanding of relevant legislation, practice standards and national service‑delivery context
  • Evidence of ongoing professional development, including leadership and management training
  • Proven experience leading successful teams in a commissioning environment
  • Experience motivating, coaching, mentoring and developing staff
  • Outcomes‑focused and solution‑oriented, with experience implementing systems that support high‑quality commissioning
  • Experience managing complex projects within complex governance structures
  • Ability to construct and use measures and metrics to demonstrate achievements
  • Strong evaluative judgement and ability to manage risk
  • Competent in MS Office and database systems, and able to promote effective use of IT
  • Knowledge of contracting models, market management and provider‑commissioner partnerships
  • Satisfactory DBS clearance may be required

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