Head of Commercial

• Develop and implement a cohesive commercial strategy across Web, App & Future, and Retail Solutions
• Define integrated commercial objectives and KPIs aligned with overall business goals
• Establish comprehensive performance reporting frameworks that provide consistent metrics across all sales channels
• Lead the development of strategies to optimise customer channel usage and attribution models
• Provide unified commercial input to product roadmaps across all channels
• Work with stakeholders across the business to build and maintain strong relationships at all levels
• Build and develop a high-performing commercial team with expertise across all digital channels

• Proven experience in commercial, digital, or e-commerce roles
• Leadership experience in developing and implementing commercial strategies across multiple digital channels
• Track record of success in driving revenue growth and profitability in complex digital businesses
• Strong understanding of omnichannel business models and cross-channel optimisation
• Advanced analytical skills with the ability to develop sophisticated commercial models and attribution frameworks across web, mobile, and retail environments
• Strategic thinker who can balance channel-specific priorities with overall commercial outcomes
• Experience in business case development and financial modelling
• Excellent communication and presentation skills to synthesise complex commercial insights and influence across multiple functions and at senior levels
• Experience working in matrix organisations across multiple markets and channels
• Knowledge of the travel industry being beneficial

Knowledge of the travel industry

• Attractive salary
• Bonus schemes
• Extensive (travel-related) benefits
• Extensive support for (mental) well-being
• Flexible working environment
• Access to the TUI Learning hub
• Opportunity to work on international projects/in international teams
• Involvement in local good causes and sustainability initiatives such as the TUI Care Foundation