Head of Commercial Legal, Strategy and Enablement

• Build and lead the Legal Strategy and Enablement function responsible for driving operational excellence and strategic alignment across the function
• Develop a cohesive legal strategy and operational model that increases functional value, agility, and effectiveness
• Act as a senior advisor to Legal providing clear, actionable guidance on strategic planning and operational issues
• Represent Legal in cross-functional initiatives, ensuring legal needs are embedded in strategy and implementation plans
• Lead talent strategy for the Legal Strategy and Enablement organization—hiring, developing, and retaining top talent across both teams
• Lead and mentor a high-performing team of strategy and operations professionals (including Commercial Enablement/Legal Operations experts)
• Set clear performance goals, expectations, and development plans, ensuring the team's objectives are directly aligned with legal operations' strategic goals for efficiency and technological advancement
• Champion a culture of continuous improvement, actively identifying, defining, and rolling out new, innovative operational processes across the entire Legal team
• Oversee and drive the implementation of new tools and systems across the function
• Define, pilot, and roll out AI-powered processes for high-volume legal workflows, focusing on leveraging Artificial Intelligence in legal workflows
• Own, manage, and optimize the legal technology and tools used by the team, ensuring a seamless and integrated tech stack (e.g., contract creation, e-signature workflows like DocuSign, matter management and intake systems)
• Advance workflow automation, including designing and implementing scalable, efficient processes and organizational models
• Define, build, and maintain 'smart' self-service knowledge portals to serve as the primary resource for internal stakeholders' legal inquiries
• Develop and implement metrics and trends on key data, providing reporting to measure results and guide decision-making
• Track, analyze, and report on performance indicators for the Legal Organization's output and measurable commercial impact
• Collaborate directly with Commercial Sales teams to align legal data and tooling (including CRM systems like Salesforce) with commercial pipeline tracking and deal close metrics
• Design and implement a function-wide legal data strategy, including dashboards, performance tracking, and executive reporting

• 10+ years of legal or legal operations experience with significant time in a leadership role, ideally in a high-growth, multi-jurisdictional environment
• Proven leader with a strong track record of building and mentoring high-performing teams, and a focus on people development
• Deep familiarity with legal operations, including function analytics, process mapping, workflow automation, operational efficiency, cost control, and legal technology implementation
• Strong operator with a builder's mindset: comfortable setting vision, establishing structure where none exists, and designing scalable processes to support rapid iteration
• Passionate about using data to drive thoughtful decision-making and possessing the ability to translate complex operational issues into clear, actionable guidance
• Collaborative partner who works well with Legal, Product, Engineering, and Commercial stakeholders

Experience with vendor management is highly desirable