CrawlJobs Logo

Head of Commercial Legal, Strategy and Enablement

United States, New York 210000.00 - 275000.00 USD / Year · Job Posted January 06, 2026

Job offer has expired

Job Link Share

Job Description

Adyen is seeking a Head of Legal Strategy and Enablement to build and lead a high-performing function that drives operational excellence, strategic alignment, and technological advancement across the Legal organization. This leader will report directly to the Head of Legal and will be critical in transforming the legal function into a key enabler of global business growth. This is a role for a commercially-oriented leader and team builder who thrives in a fast-moving environment, is energized by complexity, and can translate strategic goals into pragmatic, scalable operational solutions.

Job Responsibility

  • Build and lead the Legal Strategy and Enablement function responsible for driving operational excellence and strategic alignment across the function
  • Develop a cohesive legal strategy and operational model that increases functional value, agility, and effectiveness
  • Act as a senior advisor to Legal providing clear, actionable guidance on strategic planning and operational issues
  • Represent Legal in cross-functional initiatives, ensuring legal needs are embedded in strategy and implementation plans
  • Lead talent strategy for the Legal Strategy and Enablement organization—hiring, developing, and retaining top talent across both teams
  • Lead and mentor a high-performing team of strategy and operations professionals (including Commercial Enablement/Legal Operations experts)
  • Set clear performance goals, expectations, and development plans, ensuring the team's objectives are directly aligned with legal operations' strategic goals for efficiency and technological advancement
  • Champion a culture of continuous improvement, actively identifying, defining, and rolling out new, innovative operational processes across the entire Legal team
  • Oversee and drive the implementation of new tools and systems across the function
  • Define, pilot, and roll out AI-powered processes for high-volume legal workflows, focusing on leveraging Artificial Intelligence in legal workflows
  • Own, manage, and optimize the legal technology and tools used by the team, ensuring a seamless and integrated tech stack (e.g., contract creation, e-signature workflows like DocuSign, matter management and intake systems)
  • Advance workflow automation, including designing and implementing scalable, efficient processes and organizational models
  • Define, build, and maintain 'smart' self-service knowledge portals to serve as the primary resource for internal stakeholders' legal inquiries
  • Develop and implement metrics and trends on key data, providing reporting to measure results and guide decision-making
  • Track, analyze, and report on performance indicators for the Legal Organization's output and measurable commercial impact
  • Collaborate directly with Commercial Sales teams to align legal data and tooling (including CRM systems like Salesforce) with commercial pipeline tracking and deal close metrics
  • Design and implement a function-wide legal data strategy, including dashboards, performance tracking, and executive reporting

Requirements

  • 10+ years of legal or legal operations experience with significant time in a leadership role, ideally in a high-growth, multi-jurisdictional environment
  • Proven leader with a strong track record of building and mentoring high-performing teams, and a focus on people development
  • Deep familiarity with legal operations, including function analytics, process mapping, workflow automation, operational efficiency, cost control, and legal technology implementation
  • Strong operator with a builder's mindset: comfortable setting vision, establishing structure where none exists, and designing scalable processes to support rapid iteration
  • Passionate about using data to drive thoughtful decision-making and possessing the ability to translate complex operational issues into clear, actionable guidance
  • Collaborative partner who works well with Legal, Product, Engineering, and Commercial stakeholders

Nice to have

Experience with vendor management is highly desirable

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Head of Commercial Legal, Strategy and Enablement

8 matching positions

Head Of Commercial, Innovation And Technology Legal

This is a key director leadership role within Commercial, Innovation and Technol...
Location
Location
United Kingdom , London; Greater Manchester; Birmingham
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior qualified lawyer (Solicitor, Barrister or equivalent in the role holder’s relevant location), with relevant post-qualification experience (in-house and/or private practice) ideally including one or more of the following areas: software/fintech, commercial contracts, payments, financial services, electronic trading
  • Strong technical knowledge of and expertise in advising on and negotiating general commercial/technology contracts and the regulatory aspects associated with them for a financial services institution, preferably including a range of agreements from the following examples (this is an illustrative list)
  • Extensive experience in advising on the structure and negotiation of high-value, business critical technology projects, including cloud (IaaS/PaaS), strategic AI solutions, SaaS, and software-development agreements with global vendors
  • Extensive experience in advising on the structure and leading the negotiation of complex market data licensing and index licensing transactions with major vendors
  • Acting on global outsourcing deals, including for business critical services, as well as other global deals including for professional services
  • Leading key sponsorship, media buying and marketing deals
  • Experience in the design, implementation and governance of technology-enabled transformation initiatives to support structured process optimisation and enhanced risk control across legal workflows
  • Technical knowledge and experience above to be based on English law contracts or equivalent (e.g. experience of the laws, and ideally contract principles, in a comparable legal system (including Common Law jurisdictions) with a similar legal framework to those found in contracts governed by English law
  • Strong stakeholder management skills, ability to work cross-functionally in a collegiate and professional manner, and willingness to support projects led by other teams and functions
  • Strong communication skills
Job Responsibility
Job Responsibility
  • Development and implementation of best practice legal strategies for risk management and compliance
  • Legal advice and support to the business on CIT Areas, including regulatory advice and advocacy, innovation and technology strategy, and contract drafting, review and negotiation
  • Representation of the bank in legal proceedings related to CIT Areas, such as litigation, arbitration, and regulatory investigations
  • Creation and review of legal documents including agreements and licenses for commercial services, technology, software, data, real estate, and sponsorship and other legal documents to ensure compliance with applicable laws and regulations
  • Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank across the CIT Areas
  • Developing and delivering training programmes to educate employees on legal and regulatory requirements related to the CIT Areas
  • Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs). Keeping up to date with regards to changes to LRRs in the relevant coverage area. Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls
What we offer
What we offer
  • Cycle or run to work? We’ve got everything you need – from cycle hire and parking areas to new showering and changing facilities
  • CoSpace is our drop-in co-working space, where networks are built, problems are solved collectively and our community is strengthened
  • Our Wellness Suite includes a well-equipped gym and exercise studios, and provides personal training sessions and massage therapy
  • Our new trading floors enhance communication, integrate sustainability, and support health and wellbeing through innovative design and British-sourced furniture
  • We celebrate the unique perspectives and experiences each individual brings, believing our differences make us stronger and drive success
  • Fulltime
Read More
Arrow Right

Head of Commercial Card and Merchant Business Management

The Head of Commercial Card and Merchant Business Management is responsible for ...
Location
Location
United States , Johnston; New York; Shelton; Boston
Salary
Salary:
156000.00 - 175000.00 USD / Year
citizensbank.com Logo
Citizens Bank
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of experience in commercial banking, payments, card products, or financial services, with strong exposure to pricing, portfolio management, or business management
  • Proven experience leading pricing strategy, commercial economics, or revenue management in a complex, regulated environment
  • Strong understanding of Commercial Card and/or merchant economics, including interchange, rebates, incentives, and client profitability
  • Demonstrated ability to partner effectively with Sales while maintaining disciplined pricing and governance standards
  • Advanced analytical, communication, and executive presentation skills
  • Proven people leadership experience with a track record of building and developing high-performing teams
Job Responsibility
Job Responsibility
  • Own and manage end-to-end pricing strategy across Commercial Card, Merchant and Sponsorship products, including client pricing, fee structures, incentives, and deal economics. Establish governance and approval frameworks to ensure consistency, profitability, and compliance
  • Lead the revenue share and rebate platform, including design, calculation, governance, execution, and ongoing optimization. Ensure accuracy, transparency, and strong controls in partnership with Finance, Operations and Risk
  • Oversee Commercial Card portfolio management, including monitoring revenue, profitability, spend trends, attrition, and overall portfolio health including credit monitoring. Identify opportunities for growth, optimization, and risk mitigation
  • Provide commercial and analytical support to Sales and Account Management teams, including pricing guidance, deal structuring, economic modeling, and support for complex client negotiations
  • Manage client contracts and support in complex legal deal negotiations in partnership with sales and legal
  • Develop and deliver sales support and enablement tools, reporting, and frameworks that improve sales and product effectiveness, consistency, and confidence across the Commercial Card and Merchant lifecycle
  • Lead analytics and reporting to deliver clear, actionable insights into business performance, trends, and opportunities. Translate complex data into executive-level and field-ready insights
  • Own business planning, forecasting, and budgeting for the Commercial Card business. Partner with Finance and Product to align revenue targets, investments, and strategic priorities
  • Provide people leadership across pricing, analytics, portfolio management, and business support functions through coaching, performance management, development planning, and succession planning
  • Partner cross-functionally with Sales, Product, Risk, Finance, Operations, and Technology to drive alignment, execution, and continuous improvement across processes and operating models
What we offer
What we offer
  • comprehensive medical, dental and vision coverage
  • retirement benefits
  • maternity/paternity leave
  • flexible work arrangements
  • education reimbursement
  • wellness programs
  • competitive pay
  • opportunity to earn an annual discretionary bonus
  • Fulltime
Read More
Arrow Right

Head of Legal Operations

We are looking for a Head of Legal Operations to shape and scale Optiver’s globa...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
optiver.com Logo
Optiver
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in operations, strategy, or transformation roles within Financial Services
  • Experience working within or closely with Legal, Compliance, Regulatory, or Risk functions
  • Strong understanding of regulated environments and financial markets
  • Proven ability to scale teams or control functions in high-growth organisations
  • Experience leveraging technology and data to drive operational improvements
  • Track record of delivering complex transformation initiatives
  • Strong project management and organisational skills, with the ability to manage competing priorities
  • Comfortable influencing and partnering with senior stakeholders across functions
  • Pragmatic, commercial, and delivery-focused, with a solutions-oriented mindset
Job Responsibility
Job Responsibility
  • Own and evolve the Legal & Regulatory operating model, governance structure, and management information (MI)
  • Build visibility across the Global Legal function on capacity, cost, risk, and priorities
  • Identify and deliver opportunities to improve efficiency, scalability, and collaboration
  • Redesign the operating model to support Optiver’s growth across markets and products
  • Drive improvements in workflows, automation, and data quality
  • Evaluate and implement enabling technologies, including AI-driven solutions
  • Support decision-making across people, technology, and third-party support
  • Implement consistent governance and controls across the Global Legal function
  • Strengthen MI to support executive and board-level decisions
  • Enable expansion into new products, markets, and jurisdictions with scalable regulatory infrastructure
What we offer
What we offer
  • A performance-based bonus structure
  • 27 paid vacation days plus all UK public holidays
  • Daily breakfast and lunch, along with support on commuting expenses
  • Private medical insurance, pension scheme, and ClassPass fitness membership
  • Training and continuous learning opportunities, including access to conferences and tech events
  • International transfer opportunities for global career growth
Read More
Arrow Right

Head of Legal Engineering

Legora is on a mission: to redefine how legal work gets done. From the very star...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
legora.com Logo
Legora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant senior experience (typically 10+ years) across legal practice, legal operations, legal innovation, or legal technology
  • Experience operating at a leadership level, with experience managing teams, setting strategy, and being accountable for outcomes
  • Strong legal foundation, enabling you to engage credibly with senior lawyers, partners, and in-house leaders
  • Deeply tech-curious and product-minded, comfortable engaging in technical conversations around AI, automation, workflows, and platform capabilities
  • Understand how to design, evaluate, and improve legal processes using technology such as document automation, AI review tools, CLM platforms, and workflow systems
  • Communicate with clarity and confidence across disciplines
  • Excel at bringing structure to ambiguity, and are comfortable making judgement calls in fast-moving, high-stakes environments
  • Commercially aware, able to articulate value, ROI, and impact, and comfortable supporting sales and expansion conversations
  • Care deeply about quality and craft, while still knowing how to move fast, iterate, and improve over time
  • Take ownership naturally and operate with a founder mentality
Job Responsibility
Job Responsibility
  • Leading and scaling the Legal Engineering function in the UK, including hiring, mentoring, and developing senior Legal Engineers, and setting clear standards for quality, impact, and delivery
  • Owning the Legal Engineering strategy for the UK, aligning local execution with Legora’s global vision while adapting to market-specific needs
  • Working with global Legal Engineering Leadership to build the systems, infrastructure and operating cadences to ensure this critical global function can continue to serve clients at the highest level while scaling rapidly
  • Acting as a senior thought partner to clients, building trusted relationships with partners, GCs, and legal operations leaders, and identifying high-value opportunities to scale adoption
  • Partnering closely with Customer Success and GTM, taking shared ownership of strategic accounts — from pilots and proof-of-value to full-firm rollouts and long-term expansion
  • Serving as the voice of the user internally, ensuring client insights directly inform product decisions, roadmap priorities, and strategic direction
  • Working deeply with Product and Engineering, translating complex legal workflows into scalable, automated solutions across areas such as contract review, due diligence, compliance, and knowledge management
  • Supporting go-to-market efforts, including executive-level demos, strategic pitches, and discussions around ROI, AI adoption, and legal transformation
  • Building playbooks, frameworks, and best practices that enable the Legal Engineering function to scale globally
  • Helping clients navigate the shift to AI-driven legal work, offering credible guidance on how technology will reshape legal teams and practice areas
  • Fulltime
Read More
Arrow Right
New

Head of AI - Commercial

The Head of AI – Commercial is responsible for defining and delivering the AI st...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
parking.net Logo
Parking Network B.V.
Expiration Date
August 31, 2026
Flip Icon
Requirements
Requirements
  • Significant experience leading AI, data, or digital transformation initiatives within Commercial, Sales, Marketing, or related domains
  • Strong understanding of commercial processes, customer lifecycle management, and revenue models
  • Proven track record delivering AI or data-driven solutions at scale
  • Experience working within governance and regulated environments
  • Strong stakeholder management and executive communication skills
  • Strategic thinker with strong commercial awareness
  • Outcome-driven with a focus on measurable business value
  • Collaborative leader able to influence across business and technical teams
  • Strong commitment to responsible and ethical AI
  • Ability to operate effectively in fast-paced, evolving environments
Job Responsibility
Job Responsibility
  • Define and execute the AI strategy and roadmap for the Commercial domain aligned to enterprise priorities
  • Partner with Commercial leadership to identify high-value opportunities across sales, marketing, customer engagement, and revenue optimisation
  • Build and maintain a prioritised pipeline of AI initiatives focused on improving commercial performance and scalability
  • Act as a trusted advisor to senior stakeholders on AI-driven opportunities and their impact on business outcomes
  • Own end-to-end delivery of Commercial AI initiatives from discovery through to deployment and adoption
  • Lead cross-functional teams (data, engineering, product, and Commercial SMEs) to deliver AI solutions at pace
  • Ensure solutions are scalable, reusable, and aligned with enterprise AI platform standards
  • Drive adoption and integration of AI solutions into commercial workflows to deliver sustained outcomes
  • Lead the design and delivery of AI-enabled solutions that: Enhance customer and market insight generation, Improve targeting, segmentation, and engagement strategies, Enable more effective identification of commercial opportunities, Support data-driven decision-making across sales and marketing processes
  • Focus on improving visibility, consistency, and effectiveness across commercial activities through advanced analytics and AI
  • Fulltime
Read More
Arrow Right
New

Head of Global Product Strategy, Neuroscience

The VP Head of Global Product Strategy for Neuroscience is a strategic leadershi...
Location
Location
United States , Boston
Salary
Salary:
320000.00 - 440000.00 USD / Year
biolifeplasma.com Logo
BioLife Plasma Services
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience within the pharmaceutical/biotech industry including line management and matrix leadership roles
  • Advanced degree in science or business preferred
  • Demonstrated track record of successful multiple country, multiple product commercialization (launch planning through life cycle management)
  • Deep knowledge of therapy area or the proven ability to acquire this rapidly
  • Strong understanding of the drug development processes and regulatory pathways, product supply issues and new product evaluation and collaborates across the organization to incorporate the needs of internal stakeholders in the commercial planning process
  • Thorough understanding of commercial aspects of the business including market dynamics, brand management, sales planning and execution, market access, patient advocacy, regulatory environments and reimbursement challenges across both domestic and International market
  • Thorough global launch experience
  • Strong financial acumen with the ability to assimilate complex information to design and manage budgets and meet financial targets
  • Established and respected leader with a track record of advancing an organization in a collaborative way
  • Experience leading through change and managing ambiguity, working in an area without strong boundaries
Job Responsibility
Job Responsibility
  • Establishes strategies and plans to ensure optimal lifecycle management of the portfolio of marketed products within the Neuroscience franchise
  • translates long range strategic plans into short term goals and actions with the regions
  • Develops the strategy and creates operational commercial plans for the franchise including key performance measurements (i.e. margins and SG&A), global brand plans and global marketing campaigns
  • Global market access plans developed in close collaboration with the Payer Value and Patient Access Team
  • Leverages enabling resources such as Insights & Analytics, Payer Value and Patient Access and others as needed
  • Serves as a member of the Strategy & Portfolio Development (SPD) leadership team, representing the interests of the franchise, serving as an expert on long range strategic and life cycle plans
  • Owns the direct collaboration with the relevant BU/TAU and other functions to guide the development of commercially viable product profiles for both in-house development assets and external business development opportunities
  • Manages the effective transfer of development assets into the franchise
  • Manages a global team and builds organizational and individual capabilities to drive the achievement of strategy including developing a bench strength of talent, evolving technologies, operating systems and business processes.
What we offer
What we offer
  • Short-term and/or long-term incentives
  • medical, dental, vision insurance
  • 401(k) plan and company match
  • short-term and long-term disability coverage
  • basic life insurance
  • tuition reimbursement program
  • paid volunteer time off
  • company holidays
  • well-being benefits
  • up to 80 hours of sick time
  • Fulltime
Read More
Arrow Right

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...
Location
Location
United States , Los Angeles; San Francisco
Salary
Salary:
157000.00 - 193000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
  • 2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
  • Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
  • Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
  • Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
  • Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
  • Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
  • Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners
Job Responsibility
Job Responsibility
  • Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
  • Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
  • Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
  • Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
  • Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
  • Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
  • ensure team execution is grounded in clear ROI and measurable outcomes
  • Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
  • Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
  • Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award, sales bonuses & other types of comp
  • All full-time employees are eligible to participate in a 401(k) plan
  • Eligible for various benefits
  • Fulltime
Read More
Arrow Right
New

Head of Customer Success

Our client is building a next generation platform used by law firms and in house...
Location
Location
USA
Salary
Salary:
140000.00 - 175000.00 USD / Year
jamesonlegal.com Logo
Jameson Legal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years’ experience in Customer Success, Account Management or a similar client facing role within B2B SaaS
  • Experience managing enterprise or strategic customer relationships
  • Strong communication skills and confidence working with senior stakeholders
  • Able to demonstrate value through data, outcomes and commercial impact
  • Experience creating training or customer enablement content
  • Comfortable working in a fast paced, evolving environment
  • A self starter who enjoys building processes and functions from scratch
Job Responsibility
Job Responsibility
  • Leading implementations from kick-off to launch, including stakeholder mapping, workflow discovery and training
  • Driving adoption across core use cases and identify blockers early
  • Building repeatable onboarding processes that scale effectively
  • Owning renewal strategy across strategic customers
  • Identifying expansion opportunities using data and customer insight
  • Proactively managing risk and reduce churn
  • Building and managing relationships with senior stakeholders across enterprise accounts
  • Delivering business reviews focused on outcomes and value
  • Acting as a trusted advisor and primary point of contact
  • Designing and delivering a structured customer education programme
What we offer
What we offer
  • equity
  • excellent benefits package
  • good scope to progress your career
  • Fulltime
Read More
Arrow Right