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The role leads the Commercial Insights capability to provide decision-grade insight that improves commercial outcomes and accelerates delivery of the firm’s growth strategy. The role is accountable for the insight operating model across two linked areas: 1. Performance insight, 2. Market and buyer insight.
Job Responsibility:
Own the Commercial Insights methodology and service guide
Own the monthly Sales & Marketing performance pack
Build and maintain a structured market insight approach
Run the annual insight cycle to support GTM planning and contracting
Combine internal performance data with external research to recommend actionable opportunities and constraints
Partner with CRM/application support and platform owners to improve data quality, adoption and traceability
Work closely with the Data Office to shape, prioritise and deliver insight/data products
Lead and develop the Commercial Insights team
Requirements:
Significant experience in commercial insights, performance reporting, analytics, research or business intelligence in a complex environment
Strong ability to translate both internal performance data and external research into actionable recommendations