Head of Coffee

The Head of Coffee is a senior leadership role responsible for defining, developing and continuously improving the Benugo coffee brand and hot drinks proposition. This role provides strategic and hands-on leadership to the Barista community across the business, ensuring exceptional quality, consistency and guest experience at all locations. The Head of Coffee will lead, coach and develop all barista teams, build a strong training and performance culture, and create clear structures for communication, audits and operational excellence. They will also oversee bespoke coffee projects, innovation, seasonal development and supplier relationships.