Head of Cloud SMB Support Job at Atlassian (Bengaluru)

Key Account Manager

Key Account Managers are responsible for delivering outstanding customer service...

Location

United Kingdom , Manchester

Salary:

Not provided

ANS Group

Expiration Date

Until further notice

Requirements

Proven track record managing medium to large business accounts
Strong commercial acumen
Solid understanding of public cloud technologies and digital transformation journeys
Strong consultative sales capabilities
Ability to build and maintain relationships with key stakeholders, including senior decision makers
Experience creating and executing account management plans
Ability to build trusted advisor relationships and challenge clients constructively to improve their technology landscape
Strong presentation skills, especially in face‑to‑face settings
Highly organised with excellent prioritisation skills
Keen interest in technology and innovation

Job Responsibility

Manage a portfolio of approximately 60 SMB accounts
Deliver exceptional customer service with responsiveness and passion
Demonstrate strong consultative sales techniques, including objection handling and conflict resolution
Achieve performance KPIs and sales targets
Upsell and cross‑sell relevant solutions into the client base
Maintain structured, regular communication including service reviews and commercial reviews involving internal senior stakeholders (Heads of, Directors)
Proactively renew client contracts
Ensure proposed solutions are fit for purpose and aligned to client needs
Act as an escalation point for clients when required
Reduce customer churn by ensuring clients feel valued and supported

What we offer

Hybrid/ Remote Working
Private Medical Care
Pension Scheme
25 days’ holiday, plus you can buy up to 5 more days
Birthday off
An extra celebration day
5 days’ additional holiday in the year you get married
5 volunteer days
Private health insurance
Pension contribution match and 4 x life assurance

Fulltime

New

Specialist-Manufacturing Investigations

In this vital role, you will be a key member of the team that investigates major...

Location

United States , Holly Springs

Salary:

114990.00 - 139433.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

High school diploma / GED and 10 years of Quality Control experience
Associate’s degree and 8 years of Quality Control experience
Bachelor’s degree and 4 years of Quality Control experience
Master’s degree and 2 years of Quality Control experience
Doctorate degree

Job Responsibility

Manage Major deviation investigations, including assembling investigation teams, leading root cause analysis, development of CAPAs, and compliant documentation of all findings.
Drive improvements to the investigation process.
Present investigations to regulatory inspectors, internal auditors, and management.
Clearly communicate investigation progress to impacted areas and leadership.
Coordinate and effectively lead cross-functional teams through complex investigations, and complete milestones on-schedule.
Present complex topics to large and small groups at various levels and quickly understand and clearly communicate complex issues.
Build effective relationships across functions.
Navigate through ambiguity and provide a structured problem-solving approach.
Apply inductive and deductive reasoning in the investigation process
Clear and concise technical writing

What we offer

competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Fulltime

New

Floor Director

The Floor Director supports the location with consistent team leadership, floor ...

Location

United States , Short Hills

Salary:

99155.74 - 125000.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

Minimum 3 years prior Store Management experience, or flag ship Assistant Store Manager Experience
Previous buying experience relative to Floor responsibility
Individual Management of multi person teams
Prior reporting functions to Executive management and Merchant levels
Bachelor’s Degree preferred
Managing people and projects, a good team leader, and motivational mentor
Creativity within effective business management and growth
Detailed, diligent, thorough, reliable, effective time management skills are KEY to this position
Effective decision making skills
Proficient at presentations, store meetings, Commercial Director and Executive visits

Job Responsibility

Day to day supervision, coaching, mentoring, and training of selling team, leading by example and ensuring excellent client service. Consistent floor presence and partner to other departments.
Manage Métier merchandising for floor of responsibility. Identify and address daily stock needs by floor, communicating timely with Managing Director, Operations Management team and Merchant team about opportunities, needs, and issues. Fully responsible for bi-annual attendance and preparation for buy for corresponding areas of responsibility. Ensures visual standards are met.
Team motivator and strategist. Monthly identification of a key Métier focus or a Standard of Service to focus on. Build contests, measurable selling campaigns or the like to bring about incremental improvement in business.
Consistent communication with Managing Director and store management team. Weekly reporting and presenting business updates at Leadership meeting including sales to plan by total group and floor responsibility, team highlights, issues, etc. Able to conduct full analysis of business issues and opportunities effecting decided strategies onto the floors and with the teams.
Coach staff for improved performance. Analyze productivity by Sales Associate and conduct Monthly Individual Productivity meetings coaching and setting goals for increased performance. Detailed client opportunities, selling by Métier performance, standards of service and goalsshould all be addressed on a monthly basis. Writes and delivers annual performance appraisals. Addresses all performance issues in a timely manner.
Responsible for timely preparation of inventories and cycle counts, including partnering with Operations Director in the reconciliation of discrepancies.
Ability to represent Leadership of entire store in the absence of the Managing Director. Observant of support team, and Guard team productivity and adherence to policy. Ability to gain partnership on store needs, and lead these teams although not direct reports.
P&L responsibility and responsibility for meeting sales and budget plan and adhering to payroll budget. Also responsible for shrinkage and loss prevention company goals.
Client Services, Policy interpretation, Recommendation for hiring and promotion, Buying decisions, Merchandising efforts, etc.

Fulltime

New

Retail Merchandiser

Winston Retail is seeking a passionate, detail-driven merchandiser. You'll play ...

Location

United States , Jamestown

Salary:

16.00 - 18.00 USD / Hour

Winston Retail

Expiration Date

Until further notice

Requirements

Proven experience in retail merchandising or a related field is preferred
Familiarity with planograms and visual directives is essential
A keen eye for detail and creativity in presenting apparel and hardline merchandise
Strong communication skills, both verbal and written
Ability to lift to 25 pounds and stand for the entire shift
Smartphones are required for reporting: IOS: Use an iPhone 11 or newer
Android: Use a 2020 or newer device with an OS no more than four versions behind the latest

Job Responsibility

Develop and implement effective merchandising strategies that align with company and store standards
Execute planograms to optimize product placement and maximize sales with apparel and hardline merchandise
Communicate effectively with team members and store management regarding merchandising needs
Ability to work independently and as part of a team in different store settings
Manage monthly scheduling to ensure store visits and merchandising deliverables are completed by assigned deadlines, demonstrating strong time management and accountability
Submit store visit reports, including taking before and after photos and writing feedback, using our Winston App on a smart device

What we offer

Competitive hourly rate
Paid online training
Flexible schedule
Wellness benefits
Opportunities for advancement

New

Deputy Nursery Manager

Day to day as a Deputy Manager you will be an intrinsic part of the Nurseries su...

Location

United Kingdom , Shepshed

Salary:

15.00 GBP / Hour

Storal

Expiration Date

Until further notice

Requirements

A full and relevant Early Years Education qualification Level 3 or above or equivalent
Experience in a managerial role including nursery administration or similar
A strong knowledge and understanding EYFS framework
Reflecting the Storal values around responsibility, openness and working together and experienced in providing staff training and support
Demonstrable leadership qualities (ideally within Early Years)
Excellent communication skills with both children and adults

Job Responsibility

Ensuring the setting has the right team, culture, policies and resources to deliver the highest possible standards of childcare and early years education
Offering solutions where you identify areas for improvements whether that relates to learning and teaching techniques or, creating more stimulating experiences and environments for the children and their educators
Embracing inclusivity to ensure the individual needs of all those within your care are achieved

What we offer

Enhanced holidays
Paid sick pay
Extra wellness day off (yearly)
Access your pay before payday with Pay Captain
Childcare Discount + Funding
Compassionate leave
Enhanced maternity leave
Partnerships with Vitality & Peppy
Fertility & menopause support
Gym discount

Fulltime

New

Field Account Manager

Our Account Managers are instrumental in delivering an excellent customer experi...

Location

United Kingdom , Chester

Salary:

32000.00 - 35000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ambitious, goal-driven and motivated to exceed targets
Customer success is a priority
Confident communicator and active listener
Comfortable negotiating and influencing
Highly organised and efficient
Resilient and tenacious
A valid UK driving licence is essential

Job Responsibility

Strategic account management – supporting customers so their needs are anticipated, service is consistent, retention is strong and partnerships are long term
Growing revenue and value - building and executing account strategies that grow profitable revenue, drive upsell and cross-sell, and position Safetykleen as their partner of choice
Building senior stakeholder relationships – developing trusted relationships with the teams using our solutions daily and director level and senior decision makers, presenting tailored, value-led solutions and securing long-term contracts and extensions
Owning results - consistently aiming to meet and exceed sales targets, using account performance data and insight to refine your approach and unlock new growth opportunities

What we offer

£5,200 per year car allowance or company car
25 days holiday + 8 Bank Holidays
5% contributory pension and life assurance (3x salary)
Private healthcare from day one
Enhanced maternity, paternity and sick pay
24/7 Employee Assistance Programme with confidential support
Wellbeing-focused discounts, including Virgin Active gym membership, Gymflex, Tastecard, and major retailer cashback
Cycle to Work scheme
Employee recognition and referral rewards scheme
Training and development opportunities to support your career progression

Fulltime

New

Phlebotomist

Essential Job Responsibilities and Duties and Qualifications and Requirements an...

Location

United States , High Point

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Minimum one (1) year work experience preferred
License or certification where required by state
Strong oral and written communication skills
Provide a pleasant customer service experience
Ability to read and interpret directions and instructions
Perform basic math calculations
Basic computer skills
Reasoning ability to identify, interpret and apply appropriate information
Use hands to handle or feel objects, tools, or controls

Job Responsibility

Establish rapport with donors to ensure overall service satisfaction
Conduct routine venipuncture for plasmapheresis and collect donor samples
Respond and assist with donor reactions during the donation process
Monitor collection equipment to facilitate the health and safety of the donors
Set up, disconnect, and operate the plasmapheresis machine to include
troubleshooting, documentation, and evaluation of any message displays
Disconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container
Ensure proper calibration and maintenance of plasma autopheresis machines to include
daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area
Maintain equipment and work area cleanliness in between donors

Fulltime

New

Senior Project Manager

Senior Project Manager – Digital & IT Transformation – Oil & Gas. We’re looking ...

Location

Qatar , Doha

Salary:

Not provided

Salt

Expiration Date

Until further notice

Requirements

10+ years Project / Program Management experience
Agile and waterfall
Strong background in Oil & Gas digital / IT transformation projects
PMP and/or PRINCE2 certified
Experience working within structured PMO frameworks
Strong vendor and stakeholder management capability

Job Responsibility

Lead end-to-end project delivery (scope, budget, schedule)
Manage risks, issues, and change control
Drive stakeholder engagement across business, IT, and vendors
Provide executive-level reporting and governance
Align delivery with enterprise IT and digital strategy

Head of Cloud SMB Support

Atlassian

Location:
India , Bengaluru

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 19, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 19, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Head of Cloud SMB Support

Key Account Manager

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Job Posted:
March 19, 2025