Head of Client Accounting and Financial Reporting

• Leadership of the Client Accounting and Financial Reporting teams, acting as an escalation point for all people matters and ensuring effective client service delivery for a variety of clients
• Developing and driving a culture of high performance and success across the Client Finance department
• Effective line management and development of the team leaders
• Ensuring all statutory, legislative and internal process requirements are always met, including the requirements of HMRC, the Royal Institution of Chartered Surveyors (RICS) and internal and external auditors
• Risk mitigation and business process improvement to drive efficiency in service delivery
• Leading, managing and working on key strategic projects
• Collaborating with key stakeholders within the wider business lines to ensure a ‘one-team’ approach, through developing strategic advice to enable clients to deliver on their key goals
• Identifying and driving opportunities for cost savings and fee generation for the Client Finance Department
• Working with the Senior Leadership and Senior Management Team to continuously improve the Client Finance capabilities and service offering
• Provide guidance and motivate the Client Accounting and Financial Reporting teams to ensure they obtain results and achieve client and team KPIs
• Act as a mentor and role model to team members, providing coaching and support
• Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met and in accordance with all relevant legislation and regulations
• Design and implement the departmental control framework and delegation policy relevant to their areas
• Work with internal audit and compliance to ensure that all compliance and control requirements are met
• Drive forward the effectiveness of controls of activities performed by the team
• Work with the Senior Management and Senior Leadership teams and other members of Client Finance to improve the efficiency, effectiveness and control of the operations
• Ensuring contractual compliance across the team, including SLAs and KPIs are achieved on behalf of BNPPRE
• Delivery of all service charge related and client reporting group tasks, accurately and on time
• Ensure all queries are responded to in good time
• Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue
• Assist in internal and external audits of financial information, procedures and controls
• Act as an escalation point for clients, surveyors and other relevant parties

• Recognised professional accounting qualification (ACMA, ACCA, ACA, CIMA or equivalent)
• Exceptional property accounting experience
• Commercially astute, innovative and solutions oriented
• Manages within budget and minimises overhead spend
• Highly numerate with strong attention to detail and excellent verbal and written communication skills
• Considerable practical experience in client monies management, financial operations and associated processes and controls
• Manages existing Client and key stakeholder relationships
• Able to work on a broad range of projects
• Committed to the provision of excellent customer service and to meeting deadlines
• Recognised senior specialist who shares knowledge and advises others
• Works with and develops junior employees
• Coaching/mentoring of others
• Evaluates, adapts and improves standards, techniques and procedures
• Good skills in Microsoft Office products (Excel, Word, and Outlook)

Experience of property management and accounting packages for managing agents e.g. Trace Tramps would be desirable

• Private medical cover
• up to 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits)
• health screening
• gym discounts
• wellbeing support
• volunteering opportunities
• cycle to work scheme
• eye care voucher
• travel & retail discounts
• travel insurance
• concierge service
• kids pass
• open fairways golf card
• great company culture and social events (including sports teams, charity events, art pass)
• perks at work
• Pension
• company car allowance
• life assurance at 8 x basic salary
• group income protection (long term disability insurance)
• interest free season ticket loan
• bonus scheme - you will be eligible to participate in the Company’s Bonus Scheme
• share incentive plan
• financial and mortgage advice