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HEAD OF CARE & SUPPORT Join a leading provider of high-quality care and support services dedicated to enhancing the lives of individuals with learning disability within the Manchester community. Working with this organisation they pride themselves on providing a compassionate, inclusive, and innovative environment and where the highest quality of care and support is provided. We seek a skilled leader who is able to join their team on a FTC for 12 months, to ensure that teams are supported and mentored to deliver the best outcomes and support required. THE ROLE: Lead and oversee the delivery of exceptional care and support services across services across parts of Manchester for adults with learning disability and autism. Manage, lead and support a team of House leaders, Care Co-ordinator and Health & Safety experts fostering a positive and professional working environment. Ensure the delivery of person-centred care tailored to individual needs. Monitor service quality through audits, feedback, implementing improvements where necessary. Build and maintain strong relationships with service users, their families, and external stakeholders. Support with any training and development, recruitment initiatives to maintain a skilled and motivated workforce. Manage budgets, resources, and operational activities to ensure efficient service delivery. Promote a culture of continuous improvement, innovation, and best practice within the organisation. Monday to Friday with some flexibility needed over the weekend where required. Full time hours 37.5 per week. Some remote working available. What you'll bring Relevant professional qualification in health and social care (e.g.Level 5 Leadership & Management or equivalent). Significant experience in a senior care management role within the adult social care sectors. Strong leadership and team management skills, with the ability to motivate and develop staff. Excellent understanding of CQC regulations, compliance standards, and safeguarding procedures. Proven ability to develop and implement strategic plans and operational policies. Exceptional communication and interpersonal skills, capable of building effective relationships with people being supported and your teams. Financial acumen with experience managing budgets and resources efficiently. Commitment to person-centred care and continuous service improvement. Leadership qualities including resilience, decision-making, and problem-solving abilities. A firm but fair leader who is calm, professional and able to work with all people. A good sense of humour! Work with the Community Leader to ensure the outcomes and objectives of the services are met. Excellent benefits available including flexible working approach, with some remote working..apply now if you feel you meet the criteria.
Job Responsibility
Lead and oversee the delivery of exceptional care and support services across parts of Manchester for adults with learning disability and autism
Manage, lead and support a team of House leaders, Care Co-ordinator and Health & Safety experts
Ensure the delivery of person-centred care tailored to individual needs
Monitor service quality through audits, feedback, implementing improvements
Build and maintain strong relationships with service users, families, and external stakeholders
Support training and development, recruitment initiatives
Manage budgets, resources, and operational activities
Promote a culture of continuous improvement, innovation, and best practice
Requirements
Relevant professional qualification in health and social care (e.g., Level 5 Leadership & Management or equivalent)
Significant experience in a senior care management role within adult social care sectors
Strong leadership and team management skills
Excellent understanding of CQC regulations, compliance standards, and safeguarding procedures
Proven ability to develop and implement strategic plans and operational policies
Exceptional communication and interpersonal skills
Financial acumen with experience managing budgets and resources
Commitment to person-centred care and continuous service improvement
Leadership qualities including resilience, decision-making, problem-solving abilities
Work with the Community Leader to ensure outcomes and objectives are met