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The Head of Card Products and Go-to-Market Strategy is a critical senior leadership role within the Treasury Solutions & Payments team. This role will oversee the full suite of card products, including Corporate Cards, Purchasing Cards, Virtual Cards, Central Travel Accounts, and Middle Market Cards, as well as associated digital experiences, such as card management platforms (web and app) and travel and expense solutions. This leader will drive the centralization of product management functions, bringing a unified vision to the strategy and execution of card products.
Job Responsibility:
Oversee the management and strategy for Citizens Bank’s card product portfolio
Develop and deliver a robust digital roadmap for card management platforms
Lead cross-functional collaboration with technology, risk, compliance, and operations teams
Create and execute comprehensive go-to-market strategies for new product launches and enhancements
Partner with Sales, Marketing, and Client Support teams
Track key performance indicators (KPIs) to measure the success of go-to-market efforts
Champion a client-first approach
Actively gather client feedback to enhance product design and delivery
Continuously optimize end-to-end client experiences across all card products and digital platforms
Centralize and lead card product functions
Build and mentor a high-performing team of product managers and digital experience professionals
Serve as a senior thought leader and advocate for the Card and Payments business
Requirements:
10+ years of product management experience in corporate cards, payments, or treasury solutions within financial services
Proven expertise in digital transformation and user experience design
Demonstrated success in managing complex product portfolios and launching new solutions in a fast-paced environment
Strategic and results-oriented mindset
Strong leadership and team-building capabilities
Excellent stakeholder management and communication skills