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We are seeking a highly experienced and strategically-minded leader to take on the dual role of Head of Campus Network Germany and Service Delivery Manager for our German national network infrastructure. This pivotal role is responsible for ensuring the seamless, high-quality operation and delivery of connectivity services within a Product and Service Line (PSL) model, particularly focusing on Service Operation and Delivery. Based in Ottobrunn, Germany, you will be the local representative and accountable authority for all German network activities while collaborating closely with international teams across France, the UK, and Spain. This position reports directly to the Head of Campus Network.
Job Responsibility:
Lead your direct team (10 reports) in line with the Airbus Leadership Model and functionally steer a team of approximately 30 professionals (RUN Operations resources) to ensure the end-to-end delivery of all operational tasks
Provide functional leadership and guidance across the four domains of PSL Connectivity: Campus Network, Datacenter Network, Wide Area Network, and Network Security
Secure on-time, on-cost, and on-quality delivery to ensure customer satisfaction
Manage Reporting, KPIs, and SLAs
Oversee Change, Problem, and critical Stakeholder Management across the network domain
Ensure the Configuration Management Database (CMDB) is consistently maintained and kept up-to-date
Manage the financial administration of vendor contracts for Maintenance, Licensing, and Support
Ensure the operation of the network infrastructure in close alignment with Product Managers and plan the on-call service (Rufbereitschaft) schedule
Promote innovation and continuous improvement, identify and eliminate non-value-added activities, and secure the business long-term to contribute to Airbus profitability
Act as the representative for PSL Connectivity Germany in the international organizational environment
Ensure compliance with stringent security requirements, including obtaining the German official security clearance (Ü2)
Engage, develop, and motivate direct teams within company values using HR processes and development tools
Build a trusting and inclusive environment, promoting fact-based decision-making and a mindset that overcomes silos
Embody our core values: Respect, People, Integrity, and Speak Up in an international environment
Requirements:
Proven leadership experience, ideally in a Service Delivery or Operations role (PSL model preferred)
Strong Project Management skills are essential
German Citizenship is mandatory
English: Business fluency (company language) is mandatory
German: Fluent in both spoken and written German is expected
Experience with network infrastructure technologies from vendors such as Cisco, Palo Alto, Fortinet, and EfficientIP, as well as expertise in Wide Area Network (WAN) solutions, is a significant benefit
Nice to have:
Experience with network infrastructure technologies from vendors such as Cisco, Palo Alto, Fortinet, and EfficientIP, as well as expertise in Wide Area Network (WAN) solutions
What we offer:
Attractive salary and special payments
30 days paid vacation and extra days-off for special occasions
Excellent upskilling opportunities and great international, group wide development prospects
Special benefits: employer-funded pension, employee stock options, discounted car leasing, special conditions for insurances, subsidies for public transport, employee benefits at cooperating companies
On-site-facilities: Kindergarten close to the site, medical officer for check-ups and other health-related services, canteen and cafeteria, gym
Compatibility of family & work (job sharing, part-time models, flexible working hours, individual timeout)
Working in a diverse environment, with more than 140 nationalities, where every voice is heard