Head of Business Operations

• Own and run the company’s annual and quarterly planning strategic processes, including OKRs, Roadmaps, Long Range Plan, and driving cross-functional alignment
• Drive weekly, monthly, and quarterly business reviews to ensure transparency, accountability, and focus
• Partner with the CFO and executive team to define and operationalize company priorities
• Lead high-impact strategic initiatives that span multiple functions, ensuring clarity, structure, and measurable outcomes
• Build and maintain operational frameworks that help teams scale, including processes, playbooks, dashboards, and decision frameworks
• Partner closely with Product, Engineering, Sales, Solutions, and Marketing to streamline workflows and improve execution
• Stand up and maintain the company’s operating metrics, partnering with FP&A, RevOps, and Data teams to ensure reliable, actionable insights
• Create reporting that ties operational performance to business outcomes
• identify risks, bottlenecks, and opportunities
• Support executive decision-making through structured analyses, recommendations, and scenario planning
• Evaluate and improve end-to-end business processes, including sales motions, customer delivery workflows, onboarding, product feedback loops, etc.
• Partner with IT and systems owners to ensure tools and data infrastructure scale with growth
• Implement repeatable, automated processes that reduce friction and improve organizational clarity
• Build and shape a high-performing Business Operations function that can flex across strategic and tactical work
• Coach leaders and teams on operational excellence, planning discipline, and execution
• Serve as a connective tissue across the organization, ensuring information flows and teams remain aligned

• Bachelor’s degree in Business, Economics, Operations, or related field
• MBA a plus
• 10+ years of experience in BizOps, strategy, consulting, or operations roles, ideally in a high-growth tech or AI company
• Demonstrated ability to build and run company operating cadences (OKRs, QBRs, strategic planning cycles)
• Exceptional problem solver with a structured approach to analysis, planning, and execution
• Strong understanding of SaaS or data/AI business models and the metrics that drive them
• Proven track record leading large cross-functional programs with ambiguous scope
• Skilled at synthesizing information, influencing without authority, and driving alignment across diverse stakeholders
• Highly collaborative, resourceful, and comfortable operating in a fast-paced, entrepreneurial environment

Competitive compensation, equity, and benefits