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An exciting opportunity has arisen for an experienced and talented Head of Business Intelligence to join our team based in Stratford, London (E20). We're the UK’s fastest-growing parking technology provider, and we’re changing the way people park. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. As Head of BI, you will lead the development of a scalable, reliable BI function that powers decision-making across the business. This is a hands-on leadership role - you’ll balance ownership of our BI foundations with coaching a small, growing team of analysts. From maintaining our data foundations to driving analytical excellence, your remit covers the full BI lifecycle: infrastructure, tooling, governance, reporting, and operational insight. You’ll manage a growing team of BI Analysts across Operations and Client analytics - ensuring high-quality output, clarity of priorities, and consistent, unified reporting across functions.
Job Responsibility:
Lead the development of a reliable, scalable BI foundation by owning our Snowflake environment, data models, and ELT pipelines, ensuring the business operates from a single source of truth
Take a hands-on approach to modelling, ELT optimisation and dashboard development where needed, ensuring the team delivers consistently high-quality output
Manage and develop the BI Analysts across Operations and Client analytics, setting priorities, ensuring consistency of output, and raising the standard of analysis across the team
Partner with operational and commercial teams to deliver the analytics and reporting that drive performance, service quality and product usage
Build and maintain clear, accurate dashboards in Tableau that give leadership visibility of operational, commercial and product performance
Own our external client dashboards and reporting needs in Sisense, ensuring clients receive accurate, insightful and market-leading reporting
Strengthen data governance by improving data definitions, documentation and data quality across the organisation
Requirements:
Strong experience designing and maintaining scalable data models within a cloud data warehouse environment (ideally Snowflake), with a solid understanding of optimisation and governance best practices
Familiarity with Kleene or similar ELT tools, with the ability to support and optimise data pipelines
Expertise designing high-quality dashboards in both Tableau (internal analytics) and Sisense (external dashboards) or similar BI tools
Understanding of marketplace or multi-sided platform dynamics, particularly supply and demand performance
6+ years’ experience in BI or data analytics within a tech-driven or high-growth environment
Experience owning and scaling data platforms, ideally in an environment without a dedicated data engineering team, including Snowflake, ELT pipelines, data modelling and data governance
Proven experience leading and developing analysts - setting priorities, managing workload, coaching growth, and raising the quality and consistency of analytical output
Proactive, strategic mindset - able to challenge assumptions, hold teams to account, surface risks and opportunities early, and ensure decisions across the business are grounded in clear, reliable data
Strong SQL skills and hands-on analytical capability
Confident with modern BI tooling, ideally Tableau, with experience creating high-quality dashboards and performance reporting
Comfortable partnering with commercial and operational teams to drive clarity, alignment and improved performance
Excellent communication skills, able to turn complex analysis into clear, actionable insight
Thrives in a fast-moving environment with shifting priorities