Head of Business Communications Job at OpenAI (San Francisco)

Job Description

We’re looking for a seasoned communications leader to define and drive the story of how OpenAI helps businesses unlock productivity, creativity, and efficiency across every major industry, and to set the communications strategy that brings that story to life. OpenAI has the fastest growing business platform in history - already more than 1 million businesses run on ChatGPT business products and the API. In this role you will shape the story for how AI transforms work, partner deeply with customers and partners to showcase real impact, and build integrated communications campaigns that scale globally. You’ll also create communications programs around priority industries to help show how our tools empower people. You’ll collaborate closely with Go-to-Market, Product, and Marketing teams and serve as a strategic advisor to senior leadership to ensure our voice is clear, consistent, and trusted.

Job Responsibility

Lead external communications for OpenAI and our products empower work, business, and enterprise - translating complex technology into clear, compelling, human-centered stories
Collaborate with Go-to-Market, Product, and Marketing to build and execute integrated global communications campaigns that demonstrate the real-world impact of AI at work
Create industry-specific programs and storytelling that highlight how our tools create value for people and organizations
Provide strategic counsel to C-suite executives, in particular the Chief Operating Officer and Chief Commercial Officer, helping them articulate their vision and proactively shape industry conversations
Build trusted relationships with media and external stakeholders and manage inbound requests across a diverse set of topics
Ensure alignment and clarity across the organization, working cross-functionally to maintain consistency in how we communicate our value to businesses

Requirements

15+ years of relevant professional experience including in house communications at a high growth company
Deep experience engaging enterprise and vertical audiences and tailoring communications authentically across channels, industries, and regions
Ability to create long-term communications strategies and measurable programs to break through in key industries
Proven track record of building trusted relationships with press, executives, customers, partners, and other key stakeholders
Thrives in a fast-paced environment and consistently provides sound judgment and calm, clear decision-making
Collaborates effectively across internal teams and proven ability supporting C-suite executives
Excels at building high performing teams and successful programs
Balances setting strategic vision with hands-on execution

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided
Offers Equity
Performance-related bonus(es) for eligible employees

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Head of Business Communications

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