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Travis Perkins Logo Travis Perkins · Logistics

Head of Branch Operations

United Kingdom, Enfield · Job Posted April 11, 2026
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Job Description

As the Head of Branch Operations, you’ll be the heartbeat of the branch, making sure everything runs smoothly and efficiently. You’ll hit those operational targets by sharing top tips, spotting areas to improve, and creating a high-energy, high-performance culture. You’ll lead a team of 1-10 directly, with a ripple effect that influences 20+ others, all while keeping things running like clockwork and inspiring everyone to do their best.

Job Responsibility

  • Championing best practices, driving change, and supporting branch colleagues to achieve outstanding results
  • Collaborating closely with the Branch Manager and Sales team to provide top-tier service
  • Helping the branch hit financial and operational targets by sharing best practices, identifying improvement opportunities, developing capabilities, and leading the charge on performance
  • Ensuring the branch stays safe and compliant, supporting the Branch Manager with safety meetings, delivering the safety message, and coaching colleagues on the right procedures
  • Overseeing fleet and machinery compliance, making sure all company vehicles pass pre-departure checks and that paperwork is spot on and up to date
  • Monitoring fleet KPIs across branches, working with the team to maximise efficiency, and sharing best practices
  • Partnering with the Branch Manager, Sales, and Warehouse teams to improve performance, streamline processes, and manage stock control and audits
  • Working with Branch Managers on stock ordering, optimising stock levels, reducing dead stock, and managing new range rollouts and core product requirements
  • Supporting the branch in transitioning to new safety principles
  • Stepping in flexibly to cover for Transport Managers across the cluster branches when needed

Requirements

  • Experience managing teams
  • Passionate about delivering exceptional customer service
  • Experience implementing safety protocols and ensuring compliance
  • Experience in a fast-paced environment hitting targets
  • Strong planning and organisational skills
  • Solid experience in managing operational processes, including fleet and stock control, and driving business improvement
  • Enjoy working with a team, coaching them to success
  • Adaptable and able to step in wherever needed to support the team

What we offer

  • Performance-based bonus
  • Save-as-you-earn & Buy-as-you-earn schemes
  • Generous contributory pension scheme
  • Exclusive colleague discounts across a variety of Group businesses, including 20% off at Toolstation
  • Wellbeing support
  • MyPerks discounts at top retailers, restaurants, and more
  • No weekends
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