Head of Beverages Job at Dan Murphy's (Richmond)

Job Description

Calling all experience creators! Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

Job Responsibility

Develop and implement a comprehensive beverage strategy aligned with ALH Hotel Group's vision and objectives, ensuring consistent quality, creativity, and profitability across all properties
Lead the creation, refinement, and diversification of beverage ranges that cater to varying pub segmentations, guest preferences, trends, and local market demands, while maintaining a focus on excellence and sustainability
Identify and introduce new and exciting beverage concepts, trends, and data and technologies that elevate our guests' experiences, reinforcing ALH Hotel Group's reputation as a pioneer in the hospitality industry
Cultivate and manage strong relationships with beverage suppliers, negotiating favorable terms, optimizing costs, and ensuring timely and reliable deliveries to support uninterrupted operations
Work closely with the finance team to develop budgets, monitor expenses, manage rebates & trading terms and analyze financial data, making informed decisions to maximize profitability and minimise costs while delivering exceptional value to guests
Ensure strict adherence to all relevant local, state, and national regulations pertaining to beverage service, alcohol licensing, health and safety, and environmental sustainability
Monitor and respond to guest feedback, reviews, and trends, leveraging insights to enhance beverage offerings and service delivery, and ensure exceptional guest satisfaction
Work closely with the Food team, marketing, operations and Retail teams to create integrated campaigns, events, and promotions that enhance the overall guest experience and drive revenue
Generate regular reports and present data-driven insights to senior management, evaluating the performance of beverage initiatives, identifying areas for improvement, and proposing actionable recommendations
Develop talent pipelines and future leaders by providing regular feedback, creating meaningful development plans, and ensuring succession plans

Requirements

7+ years experience in a senior commercial role, ideally within beverages and the hospitality industry
Proven ability to manage a P/L and ability to manage the day to day operation while also driving the longer term strategy
Strong understanding of category management principles, promotions, and product marketing
Strong stakeholder management and influencing skills, with the ability to forge strong relationships & partnering with internal teams and external suppliers
Experience in data analysis, market research, and insights generation
In-depth knowledge of beverage trends, industry best practices, and regulatory standards
Strong leadership and people management skills, with a demonstrated ability to inspire, mentor, and develop teams
Adept at budgeting, cost control, and leveraging beverage offerings for maximum profitability
Creative mindset and a passion for innovation in beverage offerings
Experience working in a fast-paced and dynamic environment
Proficiency in Google suite - sheets, slides and docs , and other relevant software applications
Knowledge of supply chain and logistics principles is a plus
Bachelor's degree in Business, Marketing, or a related field preferred

Nice to have

Knowledge of supply chain and logistics principles is a plus
Bachelor's degree in Business, Marketing, or a related field preferred

What we offer

An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands
Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
Access to a range of free services to help you live well and support your physical, mental and financial wellbeing
Dedicated learning and development options to grow an idea, yourself, and your career

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Head of Beverages

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