Head of B2B Sales

The Head of B2B Sales is responsible for leading all B2B sales channels – including Retail Hubs, Contact Centre, Online, Field Sales and Bids & Tenders. This role ensures we have a highly talented and motivated team, responsible for both acquiring new B2B customers and growing existing accounts, while ensuring channels work in harmony to maximise sales and margin and facilitate our exciting growth agenda. The Head of B2B Sales enables the sales team with the right objectives, skills training, career development plans and reward to keep colleagues motivated, growing and embracing best practice and leading selling behaviours. You’ll work as part of the Currys Business SLT who along with the Head of Sales are responsible for the delivery of the B2B growth ambition.  We are on an exciting cultural transformation, remodelling Currys Business into a fully rounded B2B Sales organisation.  There is huge opportunity for Currys Business and this team will enable it. Within this team, you will work in close collaboration with the Head of Commercial & Customer to continuously drives standards to improve conversion, repeat spend and basket profitability.  You will also work closely with the Head of B2B Transformation & Operational Excellence who prioritise, and project manage all major B2B initiatives, and govern delivery. This team are also responsible for all areas that support after sales including B2B customer service, mobile commissions and quality control. As well as focusing on Operational Excellence, overseeing right first-time delivery of change within our sales channels, and increasing selling time for colleagues by reducing administrative or process-based task.  Finally, you will work alongside the Head of Services and Solutions who’s role is to ensure we are able to sell the right service solutions for our customers and have a range of ways to pay.