Head of Autonomous Vehicle Fleet Operations Job at Uber (Tokyo)

Job Description

In this role, you will help shape and execute Uber’s Autonomous Vehicle (AV) fleet operations strategy to enable the scaled deployment of AVs in a newly launched market. You will work directly with AV Tech developers, fleet operators, regulators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and vehicle uptime—ultimately delivering best-in-class fleet economics.

Job Responsibility

Collaborate with your team to drive AV deployment in Tokyo by implementing innovative operational solutions tailored to regional challenges
Build, maintain, and communicate detailed reporting models (ex: best practices, playbooks, analytical reports)
Liaise with internal and external stakeholders to maximize vehicle uptime and optimize operational efficiency to meet or exceed performance goals
Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
Develop executive-level communications and presentations for Uber’s leadership to drive key stakeholder alignment
Work cross-functionally within Uber to align on dependencies, contribute to budgeting and resource planning, define KPIs, and be accountable for market-level performance
Leverage data to surface insights and trends—informing creative solutions and translating them into actionable operational plans

Requirements

Extensive experience in Operations, Program Management, or related fields
Excellent stakeholder management and project execution skills
Highly structured, organized, and detail oriented approach to work
Proven ability to thrive in dynamic, ambiguous environments with a hands-on, startup-like approach
Ability to break down complexity and communicate clearly across stakeholder groups
Strong analytical and problem-solving skills
data-driven decision-making mindset and sound business judgment
Ability to travel to support a field presence
Clear communicator, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
High Japanese and English language fluency
Experience in Fleet Operations, Logistics, or Autonomous Vehicle (AV) Operations is preferred
Experience in launching new products or services in existing/new markets is preferred
Strong understanding of operational levers and their impact on unit economics
Ability to take initiative and prioritize effectively in a constantly evolving work environment
Strong passion for data analysis

Nice to have

Experience in Fleet Operations, Logistics, or Autonomous Vehicle (AV) Operations is preferred
Experience in launching new products or services in existing/new markets is preferred

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Head of Autonomous Vehicle Fleet Operations

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