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In this role, you will help shape and execute Uber’s Autonomous Vehicle (AV) fleet operations strategy to enable the scaled deployment of AVs in a newly launched market. You will work directly with AV Tech developers, fleet operators, regulators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and vehicle uptime—ultimately delivering best-in-class fleet economics. You will regularly engage with senior executives from fleet partners and government entities who are actively shaping regulations for this emerging industry in HK. Our ideal candidate is a hands-on operator with strong technical acumen, exceptional stakeholder management skills, and an entrepreneurial mindset. You thrive in ambiguity, build from the ground up, and are passionate about scaling operational processes in a fast-paced environment.
Job Responsibility:
Help shape and execute Uber’s Autonomous Vehicle (AV) fleet operations strategy to enable the scaled deployment of AVs in a newly launched market
Work directly with AV Tech developers, fleet operators, regulators, infrastructure partners, and real estate stakeholders to drive industry-leading asset utilization and vehicle uptime
Regularly engage with senior executives from fleet partners and government entities who are actively shaping regulations for this emerging industry in HK
Collaborate with your team to drive AV deployment in HK by implementing innovative operational solutions tailored to regional challenges
Build, maintain, and communicate detailed reporting models (ex: best practices, playbooks, analytical reports)
Liaise with internal and external stakeholders to maximize vehicle uptime and optimize operational efficiency to meet or exceed performance goals
Act as the main point of contact for the fleet partner, managing escalations and driving resolutions for any operational issues
Develop executive-level communications and presentations for Uber’s leadership to drive key stakeholder alignment
Work cross-functionally within Uber to align on dependencies, contribute to budgeting and resource planning, define KPIs, and be accountable for market-level performance
Leverage data to surface insights and trends—informing creative solutions and translating them into actionable operational plans
Requirements:
Minimum 6 years of experience in Operations, Program Management, or related fields
Excellent stakeholder management and project execution skills
Highly structured, organized, and detail oriented approach to work
Proven ability to thrive in dynamic, ambiguous environments with a hands-on, startup-like approach
Ability to break down complexity and communicate clearly across stakeholder groups
Strong analytical and problem-solving skills
data-driven decision-making mindset and sound business judgment
Ability to travel to support a field presence
Clear communicator, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
Strong understanding of operational levers and their impact on unit economics
Ability to take initiative and prioritize effectively in a constantly evolving work environment
Strong passion for data analysis
Nice to have:
Experience in Fleet Operations, Logistics, or Autonomous Vehicle (AV) Operations is a plus
Possess experience in launching new products or services in existing/new markets is a plus