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This is a critical senior leadership role at the forefront of Citi’s strategic evolution, accountable for providing independent oversight and authoritative approval for all AI use cases across the enterprise. This role is the firm's key second-line leader responsible for the risk posture of a vast and complex portfolio, ensuring that our adoption of AI is both ambitious and safe. This position is central to navigating the risks and opportunities of AI across 90+ countries, hundreds of products, and core enterprise processes. The individual in this role will set the standard for responsible AI adoption, balancing innovation with a strong commitment to risk management in a dynamic and often unregulated global landscape.
Job Responsibility:
Act as the primary 2LOD approval authority for all AI use cases firm-wide, owning the aggregate risk posture of the AI portfolio
Set the strategic vision for AI risk management within the portfolio, ensuring frameworks are effectively implemented and aligned with Citi’s risk appetite
Champion an AI-first mindset by challenging existing processes and driving the re-engineering of workflows to unlock efficiency and simplicity
Provide decisive, independent challenge on all AI initiatives, from strategy and design through execution and post-production monitoring, grounded in deep technical expertise
Leverage deep subject matter expertise in critical AI risk areas, including model fairness and bias, explainability, data privacy, AI security, LLMs, and Agentic AI, to assess and mitigate novel risks, ensuring all use cases are robust and compliant
Conduct thematic reviews to identify emerging risk trends and ensure the control environment remains effective as AI technology evolves
Drive the execution and continuous refinement of the AI Risk Management Framework, adapting processes to meet evolving technological and regulatory demands
Define, monitor, and report on Key Performance and Risk Indicators (KPIs/KRIs) to govern progress and ensure the realization of committed business value
Ensure governance frameworks are applied consistently across all teams and that changes to AI use cases are rigorously reviewed and approved throughout their lifecycle
Serve as the primary AI risk advisor to senior leaders and business/function heads, articulating complex risk exposures to influence strategic decisions
Lead a high-performing team of senior risk professionals, fostering a culture of proactive partnership, expertise, and credible challenge
Represent Citi's AI risk posture in key regulatory discussions and industry forums, contributing to thought leadership on responsible AI
Requirements:
15+ years of experience in a large, complex financial institution, regulatory body, or related field
A minimum of 10 years in a senior leadership role within risk management, audit, model governance, or technology risk, with direct experience in AI deployment and oversight
Demonstrated deep subject matter expertise in Artificial Intelligence, including current and emerging technologies and their specific risk implications within a financial services context
Proven track record of scaling large, complex AI or technology initiatives from concept through to production and continuous improvement
Proven ability to provide decisive, independent challenge to senior leadership and influence strategic outcomes in a principles-based manner
Demonstrated success leading high-performing, multi-disciplinary teams and driving change in a complex, global organization
A track record of operating effectively in high-pressure, fast-paced environments, demonstrating resilience and sound judgment under ambiguity
Bachelor’s degree required
Master’s degree preferred
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards
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