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Head of Accounts

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Portland

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Category:
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Salary:

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Job Description:

We are looking for an experienced Account Supervisor or Director to lead client relationships and drive strategic growth within our agency. This role requires a dynamic leader who can inspire teams, establish strong partnerships, and ensure the delivery of high-quality service to clients. You will play a pivotal role in shaping business success by collaborating with senior leadership, guiding account teams, and identifying opportunities for growth.

Job Responsibility:

  • Lead and grow a portfolio of large, multi-channel client accounts
  • Shape and execute growth strategy across existing partnerships and RFP-based new business efforts (not cold-calling)
  • Oversee a 15+ person account team including Account Directors and producers
  • Manage budgets exceeding $10M, including SOW reviews, forecasting, and commercial planning
  • Strengthen senior client relationships, assess account health, and identify opportunities for expanded service offerings
  • Partner with leadership across strategy, creative, and operations to deliver high-quality, integrated work
  • Drive team structure, career development, and performance processes that support scale
  • Contribute to agency-wide planning and leadership initiatives

Requirements:

  • Strong business development background, specifically creating and presenting RFPs and pitch decks
  • Agency experience (required), ideally paired with some in-house or brand-side exposure
  • A grounded, collaborative leadership style that builds trust with cross-functional partners, teams, and clients
  • 12+ years leading enterprise-level client accounts within a digital, creative, or integrated agency environment
  • 8+ years managing teams and growing multidisciplinary account organizations
  • Proven track record of driving profitable revenue growth and client retention
  • Deep understanding of digital marketing, creative development, and omni-channel campaign work
  • Strong negotiation, communication, and executive presence under pressure
  • Ability to thrive in a fast-moving, entrepreneurial environment
What we offer:
  • Medical, Dental, Vision ( multiple options)
  • Cell, Internet, and Commute Reimbursement
  • designated parking
  • Professional Development: Each employee receives $1,000 per year for professional development, along with 24 hours of PTO dedicated to development activities
  • Holidays: nine paid holidays each year, one floating holiday, and 16 hours of volunteer time off
  • Tenured Employee Package Eligibility : Once an employee reaches the five year mark, they are eligible for a one time $10,000 bonus and two weeks of coordinated PTO

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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